Hello

I have recently tried to upgrade from 6.2.1 to 6.7.1. As the server only allow SFTP transfer I transfered the ZIP file and extracted the contects using "unzip -a", copied all the files as instructed in the Upgrade docs (triple checked file permission, ASCII Mode and perl path).

Tried to launch the Control Panel and get:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request . . . .

Looking at the log files I get:

[Fri Jul 23 12:21:33 2004] [error] [client xxxx] Premature end of script headers: cp.cgi, referer: http://www.bharat-rakshak.com/cgi-bin/cp.cgi
[Fri Jul 23 12:21:33 2004] [error] [client xxxx] Undefined subroutine &UBBCGI::Carp::longmess called at /var/www/cgi-bin/Modules/Error.pm line 130., referer: http://www.bharat-rakshak.com/cgi-bin/cp.cgi

Please help!

Upload your /cgi-bin/Modules from your zip.

Thanks Ron,

I did as you suggested but still I get the same error.

Any other suggestion.

PS: I have opened a support ticket but its been two days and we still haven't homed into the problem. Any further suggestion would be welcomed.

Thanks,

Seetal

It is possible that the files are not being overwritten. You might want to nuke your Modules directory, and upload a fresh one from your zip. It might actually be good to grab /cgi-bin/Modules from the Full Install Zip to be sure you have all of the necessary modules.