Thanks, but I still can't get it to work.

I will have to wait until Monday when the Network Admin comes back.

Did you use your site's ip # in that box for the ip?

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- Allen
- Stand318
- UBB™ Developers Network | UBBThreads™ Developers Network

Yes.

I think it is a problem with the Firewall for the website.

We've been running our Forum for almost 3 years, and have never had any email problems. Now, out of the blue, we're getting the "I could not connect to the SMTP Server" error message. No UBB settings have been changed. We recently applied the most recent Microsoft SP. However, all other software that sends email works fine. Relay is set correctly.

I see that this problem has cropped up for a number of other people (about a dozen forum submissions refer to it) - yet I don't see any acknowledgement that there is a problem, and a fix.

Can someone who has fixed this provide an answer?

I haven't had the problem or I'd post the answer I have recently applied SP3 as well without problems.

Check the answer given in the bottom of here:
http://community.infopop.net/6/ubb.x?a=tpc&s=729094322&f=7973010413&m=6623019975

and see if that does it for you.

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- Allen
- Stand318
- UBB™ Developers Network | UBBThreads™ Developers Network

Nope, no change. (Do I need to restart/reload for this to take effect?).

Also: Upgraded from 6.3 to 6.3.1.1, to the latest build of Activeperl as well. I've turned relaying off, stood on one foot, and pulled most of my hair out.

Is relaying still off? It has to be on for mail to work with ubb.

Set it to relay only through the IP of your forum/site so you don't get slammed by spam police. You might need to re-start IIS for it to take effect after setting this.

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- Allen
- Stand318
- UBB™ Developers Network | UBBThreads™ Developers Network

My type before - Relay has always been on, and allowed for all local machines. Again, this has worked for over 2 years until now. I've tried changing 10 parameters and back, with no luck.

Since the email log has NO indication that it's even getting a network connection from UBB, I tried changing the UBB setting for the mail server to the IP address - and things work. So, it looks like the DNS lookup that UBB is doing fails - since the mail software never gets a connection. I tried DNS lookups on that machine, and they work fine.

ahhh, ok. I have always used the ip address for my smtp server, I guess that's why I didn't think to ask that.

I'll point the crew to this one just as a heads-up in case things have changed.

Thanks for sticking with it until a fix was found.

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- Allen
- Stand318
- UBB™ Developers Network | UBBThreads™ Developers Network