I'm running UBB 6.2.1.3 on my own Win2K server. Everything works fine but I cannot SMTP. Both the IIS and UBB are on the same machine which is 10.0.0.2. The error message is "I could not connect to the SMTP server."

The strange thing about this is that other "internal" SMTP e-mail is generated with no problem; I get nightly server status reports, FP2002 can send mail out, Exchange is properly set up and running fine, even Backup Exec sends me reports via SMTP from the server. Any ideas?

James R. Marsh, JD
CEO and Publisher
e-Lawpublishing.com LLC

Welcome James

Do you have smtp settings to share?

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- Allen
- Stand318
- UBB™ Developers Network | UBBThreads™ Developers Network

I'm not sure what you mean by settings. The SMTP server is part of IIS 5.0 and is located on the same server which is hosting the site - 10.0.0.2.

James R. Marsh, JD
CEO and Publisher
e-Lawpublishing.com LLC

Stuff like:

Is relay turned on?

If so (it needs to be for ubb's email to work), is your domain/ip address listed in the "allow from" box?

What do you have listed as the smtp server?

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- Allen
- Stand318
- UBB™ Developers Network | UBBThreads™ Developers Network

Yes, relay is turned on and other services running on the site can send via SMTP. Everything is on 10.0.0.2 and this is reflected in the SMTP relay dialog.

My question: is there something "different" in the way UBB accesses SMTP? Services as diverse as Backup Exec to FrontPage have no problems sending SMTP on this same server - everything is set to access SMTP using 10.0.0.2 and Port 25. I've turned "relay everything" on and still get the same message from UBB.

James R. Marsh, JD
CEO and Publisher
e-Lawpublishing.com LLC

I've also tried a variety of settings in the UBB control panel from 10.0.0.2 to 10.0.0.2:25 to server.e-lawpublishing.local to server.e-lawpublishing.com to server.e-lawpublishing.local:25. You get the picture.

James R. Marsh, JD
CEO and Publisher
e-Lawpublishing.com LLC

Try the domain's ip address if it's the default web site on the server, as the 10.0.0.2 is a local network setting

That may fix the problem, since relay is the the usual other culprit

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- Allen
- Stand318
- UBB™ Developers Network | UBBThreads™ Developers Network

Thanks for the suggestions. I've tried my external site IP 64.90.180.114 and my gateway IP 64.90.180.113 but still the same error. The strange thing is that I've got full reporting on and am getting nothing on the Event Viewer or the SMTP log.

Does the script use a standard "path" to SMTP or am I missing something in permissions or the firewall or what. Let me try opening all my firewall ports and see if that helps. 25 is open and, like I said, SMTP otherwise works fine in the variety of environments I have going on this server.

James R. Marsh, JD
CEO and Publisher
e-Lawpublishing.com LLC

Is there any log or any way to "see" what's going on? Any debug script?

James R. Marsh, JD
CEO and Publisher
e-Lawpublishing.com LLC

You may consider opening a support ticket with Infopop then and have them look at it. It sounds like your settings are correct.

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- Allen
- Stand318
- UBB™ Developers Network | UBBThreads™ Developers Network