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Topic Options
#154377 - 12/03/01 01:20 PM Re: Rebuildmems_61
Anonymous
Unregistered

They are 1k. I haven't had a problem posting with my corrupted profile as mine is member number 164. I just continually have problems reading old threads that had corrupted member files. My original member number was 000001.



Waiting to hear from your support guys based on the support ticket I sent in on Friday.
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#154378 - 12/03/01 01:27 PM Re: Rebuildmems_61
Anonymous
Unregistered

You have a hack for "Who's Online" installed, we do not support hacked boards. I will be closing your ticket at this time. To stabalize your board and your Members Files I recommend removing that hack immediatley.

Thank you.

Regards,

Brett Harris
Director of Technical Information,
Infopop Corporation
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#154379 - 12/03/01 01:34 PM Re: Rebuildmems_61
Anonymous
Unregistered

Ok. Thanks for the heads up.

I guess I'll scrap this software then. All I wanted to know is why:

1) how and why instant corruption was occurring
on my forum.

2) how I could unlock old threads that keep
indicating corruption so my members could
a) read them
b) i could close them

Guess its time to move to vBulletin.
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#154380 - 12/03/01 01:48 PM Re: Rebuildmems_61
Anonymous
Unregistered

Sorry you feel that way - anytime a hack is installed which changes core functionality of the product we really can't predict, nor support, how the software will react.

Clearly in this case the hack is corrupting files. If you delete the 0-byte files (which I did) then you will need to have users re-register in order for them to post again.

As for unlocking to read and post - I don't have any way to make that call - I would sling stock scripts up there and determine if that allows you to read and post to them again, first, before I made any decisions about what software to use.

Regards,

Brett Harris
Director of Technical Information,
Infopop Corporation
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#154381 - 12/03/01 02:50 PM Re: Rebuildmems_61
Anonymous
Unregistered

If you had posted the URL to your board here, we could have found that you had hacks when you first posted the topic - that would have saved days of fruitless troubleshooting.

Please, go back to a stock UBB. If you still experience problems, then we'll know for a fact that something is wrong. If the problems no longer occur without the hacks, then it will be safe to say that the hacks are at fault.

--
Charles Capps
Programmer, Infopop Corporation
Please do not contact me privately for support - post on the board or open a support ticket instead!
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