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#157372 - 10/25/01 04:00 PM UBB has encountered an unexpected, fatal error...threads: Expected to write out
Anonymous
Unregistered

A user has sent me the below error. I haven't been able to duplicate it yet. But the board is really slow. Check it out here. Note we just updated from 5.47e and launched around 2:15 EDT today...

Sorry, UBB has encountered an unexpected, fatal error. This error is
extremely abnormal. Please contact the board administration. The error text
is: [PARA]/home/DocumentRoots/Default/ubb/Forum1/forum_1.threads: Expected
to write out 89334 bytes, but file on disk is only !][PARA]Here is the
backtrace: [PARA] Backtrace: ubb_lib_filehandle.cgi:178 -> sub
UBB::FileHandle::tracer [PARA] Backtrace: ubb_lib_filehandler.cgi:132 -> sub
UBB::FileHandle::close [PARA] Backtrace: ubb_lib_files.cgi:411 -> sub
UBB::FileHandler::close [PARA] Backtrace: ubb_lib_files.cgi:65 -> sub
main::WriteHashToFile [PARA] Backtrace: ubb_lib_posting.cgi:145 -> sub
main::UpdateForumTopics [PARA] Backtrace: ubb_new_reply.cgi:469 -> sub
main::update_forum_summary [PARA] Backtrace: ultimatebb.cgi:696 -> sub
main::submit_new_reply



beezoo.com
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Express Hosting
Express Hosting "We are the official hosting company of UBB.threads. Ask us about our free migration services to migrate your UBB.threads installation."
#157373 - 10/25/01 04:49 PM Re: UBB has encountered an unexpected, fatal error...threads: Expected to write out
Anonymous
Unregistered

This should not occur with 6.1.0.1 unless the .threads file really did write out to zero size..

The slowness you're noticing is somewhat normal for the upgrade, for the time being, at least. I would advise asking your host to install PHP so you can take advantage of the UBB Accelerator...

Your board is pretty big - you might also want to consider moving to UBBThreads.

--
Charles Capps
Programmer, Infopop Corporation
Please do not contact me privately for support - post on the board or open a support ticket instead!
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#157374 - 11/02/01 01:55 PM Re: UBB has encountered an unexpected, fatal error...threads: Expected to write out
Anonymous
Unregistered

I just got a similiar email message from a user. I'm running 6.1.0.2 for about 6 days after upgrading from 5.47a. Do I need to do anything?

[QUOTE]
FYI Sorry, UBB has encountered an unexpected, fatal error. This error is
extremely abnormal. Please contact the board administration. The error text
is:
/home/ibsgroup/public_html/ubb/cache-2SEL4S8N/ubb_files/summary/summary.html
: Expected to write out 68641 bytes, but file on disk is only !]
Here is the backtrace:
Backtrace: ubb_lib_filehandle.cgi:178 -> sub UBB::FileHandle::tracer
Backtrace: ubb_lib_filehandler.cgi:132 -> sub UBB::FileHandle::close
Backtrace: ubb_lib_files.cgi:522 -> sub UBB::FileHandler::close
Backtrace: ubb_forum_summary.cgi:93 -> sub main::WriteFileAsString
Backtrace: ultimatebb.cgi:535 -> sub main::forum_summary
» Please use your browser's back button to return
[/QUOTE]
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#157375 - 11/02/01 02:45 PM Re: UBB has encountered an unexpected, fatal error...threads: Expected to write out
Anonymous
Unregistered

Sorry, UBB has encountered an unexpected, fatal error. This error is extremely abnormal. Please contact the board administration. The error text is:

/home/DocumentRoots/Default/ubb/cache-UHVBCNQ7/ubb_files/summary/summary.html: Expected to write out 44248 bytes, but file on disk is only !]
Here is the backtrace:
Backtrace: ubb_lib_filehandle.cgi:178 -> sub UBB::FileHandle::tracer
Backtrace: ubb_lib_filehandler.cgi:132 -> sub UBB::FileHandle::close
Backtrace: ubb_lib_files.cgi:522 -> sub UBB::FileHandler::close
Backtrace: ubb_forum_summary.cgi:93 -> sub main::WriteFileAsString
Backtrace: ultimatebb.cgi:536 -> sub main::forum_summary

We have the disc space...but it stopped happening as soon as I clicked on the forum home link...



beezoo.com
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#157376 - 11/05/01 02:32 PM Re: UBB has encountered an unexpected, fatal error...threads: Expected to write out
Anonymous
Unregistered

See the "only !"?

There should be a number there, such as "only 0!"

When there's no number, that means that the UBB was unable to find the file it just wrote out.

That is a bad thing.



This error should never, ever, EVER occur...

--
Charles Capps
Programmer, Infopop Corporation
Please do not contact me privately for support - post on the board or open a support ticket instead!
Top
#157377 - 11/05/01 02:36 PM Re: UBB has encountered an unexpected, fatal error...threads: Expected to write out
Anonymous
Unregistered

and it's happened twice now that I know of since we moved to 6.1.0.2 so what to do?



beezoo.com
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#157378 - 11/05/01 02:57 PM Re: UBB has encountered an unexpected, fatal error...threads: Expected to write out
Anonymous
Unregistered

Just because it should never occur doesn't mean it actually doesn't.

I'm not sure what can be done about this. The error checking needs to stay - a UBB without zero size file checking is dangerous....

--
Charles Capps
Programmer, Infopop Corporation
Please do not contact me privately for support - post on the board or open a support ticket instead!
Top
#157379 - 11/05/01 03:27 PM Re: UBB has encountered an unexpected, fatal error...threads: Expected to write out
Anonymous
Unregistered

FYI Sorry, UBB has encountered an unexpected, fatal error. This error is extremely abnormal. Please contact the board administration. The error text is:

Out of memory during large request for 69632 bytes at /opt/httpd/Apache/1.3.12/cgi-bin/ubb_lib_filehandle.cgi line 428.

» Please use your browser's back button to return.

Only happens on Forum1. I pruned out 10,000 threads on Friday. What else can we do? I did re-index it on Friday. Should I re-index again? Is there a way to re-index on a forum by forum basis?



beezoo.com
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#157380 - 11/05/01 03:59 PM Re: UBB has encountered an unexpected, fatal error...threads: Expected to write out
Anonymous
Unregistered

That's related to the other topic (the callback error)...

Same cause, same solution. Your server's running out of memory (or is telling Perl that it can't allocate more memory) while loading the search index.

I think you're pushing the limits of that server... You should seriously consider switching to UBBThreads

--
Charles Capps
Programmer, Infopop Corporation
Please do not contact me privately for support - post on the board or open a support ticket instead!
Top
#157381 - 11/05/01 09:37 PM Re: UBB has encountered an unexpected, fatal error...threads: Expected to write out
Anonymous
Unregistered

That would mean we'd have to pay our Sys Admin to install PHP and configure MySQL--and pay for the upgrade. Not even sure if it'd work in our current content management system which has Vignette Story Server working with Sybase.

Plus that'd mean I have to learn PHP & MySQL--which isn't a bad idea, but for the immediate future we--or I--don't have the time/resources to pick up another skill set...



beezoo.com
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