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#165618 - 10/10/06 01:23 PM Portal page?
JJJ Offline
stranger
Registered: 10/10/06
Posts: 5
And I thought I was doing so well....

I'm working through the documentation, customizing this and setting that - everything is going fine until I get to the bit in the documentation which says 'Note: before the Portal will display on your UBB.threads™, you must first enable it in the Portal Settings area of your control panel.'

So I admit defeat ... where do I enable it? I can't find anything about the portal at all...
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#165621 - 10/10/06 01:27 PM Re: Portal page? [Re: JJJ]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
It should be under Portal -> Portal Settings -> Enable the Main Portal Page. That is if you are running version 7. If you're running 6.5.5 you won't see anything because we didn't have a portal builtin to that version
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#165654 - 10/10/06 04:02 PM Re: Portal page? [Re: Rick]
JJJ Offline
stranger
Registered: 10/10/06
Posts: 5
Hi Rick,

Cute pic

Yep, that's the problem, I have 6.5.5 - shouldn't I have 7? You installed it yourself yesterday
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#165656 - 10/10/06 04:18 PM Re: Portal page? [Re: JJJ]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
I think this was actually done last week if I'm looking at the right install ticket, before we had 7.0 available for purchase. If you can reply to the original install ticket so I know which one it is for sure, I can take a look.
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#165662 - 10/10/06 05:38 PM Re: Portal page? [Re: Rick]
JJJ Offline
stranger
Registered: 10/10/06
Posts: 5
Yes, you're right - completed Thursday, October 05, 2006 11:32 PM!

So I missed 7 by just a few days
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#165667 - 10/10/06 05:49 PM Re: Portal page? [Re: JJJ]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
Since this was right on the borderline and it's a new install, we can possibly work something out if you'd rather be running version 7 now (though as you can see there are quite a few bugs being fixed with this first release ). If this is something you'd like to consider though, go ahead and reply to the original install ticket and we can figure something out.
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#165669 - 10/10/06 05:58 PM Re: Portal page? [Re: Rick]
JJJ Offline
stranger
Registered: 10/10/06
Posts: 5
That's great Rick - thanks!
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#165671 - 10/10/06 06:01 PM Re: Portal page? [Re: JJJ]
JJJ Offline
stranger
Registered: 10/10/06
Posts: 5
It won't let me - I thought yeasterday that I was being dumb because it was Monday - I've no excuse today....

Shall I post the installation number here?
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#165675 - 10/10/06 06:08 PM Re: Portal page? [Re: JJJ]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
Go ahead and open up a new Basic Support Ticket
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