I currently have an old version of UBB 5.45c and would like to upgrade to the latest and greatest.
Does the upgrade fee include installation? If not what does that cost?

You'd be looking at a multiple part upgrade. You'd first need to be ugpraded to classic 6.7.3 and then do the import to UBB.threads 7. If you're comfortable doing upgrades you can do this yourself just by renewing access to the Members Area. If you'd like the upgrade done for you then I'd need to get the URL to your current forum so I can get an idea of what we're looking at.

You can send the URL via PM if you'd like.

Hi Rick,
Thanks the url for the forum is:http://www.webmaine.com/cgi-bin/Ultimate.cgi?action=intro

Also though a little more detail: I'm currently moving the bb to a new server and would like to change the domain of it from webmaine.com to hometownforums.com. How much of an issue would that be?

Ok, the forum is relatively small. Since it's a 2 piece upgrade from an old version you'd need to order the "New Install" from the purchase page. That will cover the both parts of the upgrade to get all of your data imported.

Sorry I probably edited my previous posting at the same time that you were replying...

Also though a little more detail: I'm currently moving the bb to a new server and would like to change the domain of it from webmaine.com to hometownforums.com. How much of an issue would that be?

Should I transfer the files first to the new server, then let you upgrade it or let you upgrade it then transfer the files?

The easiest would be to transfer all of the files before the upgrade. You'd just need to make sure that you get all of them, including the ones in the cgi-bin and the regular non-cgi area.

How soon can you do the upgrade?

Upgrades are normally done within 2-3 days of when they are ordered. The only thing that sometimes delays them if everything isn't setup properly. You'd just want to make sure that we have all of the MySQL info, FTP info, etc. There will be a form to fill all of that out.

So, probably shortly after you get all of the data copied over we could do the import for you.

Rick,
I've transfered the existing install over to the new server, but keep getting the error: "The absolute path to the Members directory is not correct."

I've checked and rechecked this and am certain I have the right path in there. Is there some other thing I'm missing?

I'm just trying to get everything working before you install the update.
Matt

That's hard to say..did you transfer all of the files within the members directory as well? I believe the old version looked for a certain file to be inside the Members directory to check the path.