I currently have an old version of UBB 5.45c and would like to upgrade to the latest and greatest.
Does the upgrade fee include installation? If not what does that cost?

You'd be looking at a multiple part upgrade. You'd first need to be ugpraded to classic 6.7.3 and then do the import to UBB.threads 7. If you're comfortable doing upgrades you can do this yourself just by renewing access to the Members Area. If you'd like the upgrade done for you then I'd need to get the URL to your current forum so I can get an idea of what we're looking at.

You can send the URL via PM if you'd like.

Hi Rick,
Thanks the url for the forum is:http://www.webmaine.com/cgi-bin/Ultimate.cgi?action=intro

Also though a little more detail: I'm currently moving the bb to a new server and would like to change the domain of it from webmaine.com to hometownforums.com. How much of an issue would that be?

Ok, the forum is relatively small. Since it's a 2 piece upgrade from an old version you'd need to order the "New Install" from the purchase page. That will cover the both parts of the upgrade to get all of your data imported.

Sorry I probably edited my previous posting at the same time that you were replying...

Also though a little more detail: I'm currently moving the bb to a new server and would like to change the domain of it from webmaine.com to hometownforums.com. How much of an issue would that be?

Should I transfer the files first to the new server, then let you upgrade it or let you upgrade it then transfer the files?

The easiest would be to transfer all of the files before the upgrade. You'd just need to make sure that you get all of them, including the ones in the cgi-bin and the regular non-cgi area.

How soon can you do the upgrade?

Upgrades are normally done within 2-3 days of when they are ordered. The only thing that sometimes delays them if everything isn't setup properly. You'd just want to make sure that we have all of the MySQL info, FTP info, etc. There will be a form to fill all of that out.

So, probably shortly after you get all of the data copied over we could do the import for you.

Rick,
I've transfered the existing install over to the new server, but keep getting the error: "The absolute path to the Members directory is not correct."

I've checked and rechecked this and am certain I have the right path in there. Is there some other thing I'm missing?

I'm just trying to get everything working before you install the update.
Matt

That's hard to say..did you transfer all of the files within the members directory as well? I believe the old version looked for a certain file to be inside the Members directory to check the path.

It'd be safe to note that the webserver runs as a privelaged user, and sometimes webhosts hide users in a virtual directory; sometimes it may LOOK like your home is in one directory when it is infact something differant.

You can snag the path through a phpinfo.php file:


Look for something similar to:


That is the full path to your web root according to apache on the server, from here you can ultimately craft the proper directory to your members file.

HI,
Thanks for the ideas Rick and Gizmo, but neither helped I double checked that I transferred all files and matched their permissions and setup the php info file to ensure that I was using the correct path. Any other ideas?
Matt

:smacks lips: ummmmm, is the members directory (and all files and subdirectories) chmodded 777?

Yes, I double checked them. Is there any special additional software required for it ie php? This is a new server so it basically has very little on it.

UBB.C requires PHP only for the accelerator; however it does require Perl to be installed (which is a base package with just about any linux flavour i could think of).

OK, it found the members folder with something less than the full path but now it won't take the other paths. It seems that it wants to keep looking at the old server and url combination.

Just how important is it to have everything working before upgrading to the latest version?

I only have until friday before my hosting company kills the old server and I lose my ability to compare a working install with this one.

Matt

if it doesn't work in the old version, it wont be able to build proper data in the new.

are you editing the configuration file directly, or through the web editor? Try directly if you're not currently editing it that way.

I've been editing through Cuteftp's text editor directly.

Would it be better to upgrade the install on the current server then move it to the other in the database form?

Upgrading on your current server and then moving is an option. After the upgrade was complete you'd need to dump out all of the mysql data and move that over along with the complete UBB.threads installation and then alter the config file to match the new paths.

I can say if it's looking for the old url still, then somewhere in your config the old url is still there. One option would be to download everything to your local computer and use something like ultraedit to do a search and see where it's coming from. I'm not familiar with the older versions at all so I don't know what config files were used at the time.

I'm running 6.7.1. Do I need to upgrade to 6.7.3 before I import to Threads, or can I get by with 6.7.1?

You'd be fine with anything over 6.7.0.

When the general settings are saved in the control panel. What file are they saved to?

OK, got it. Embarassingly enough it was a simple case html linking. The cp menu was hard linked to the url of the old server. So even though the address bar referenced the new server while in the control panel, I was actually modifying the config of the old because the cp system is in frames.

Go ahead with the jokes about idiots shouldn't have computers.:-)

Its the old version that is getting to me lol, I know it's not that hard to update things by hand in UBB.C 6.3+ but trying to think back to 5.x...

You're going through one of the harder upgrade paths. Especially by throwing a domain name change and a server change into it. Take your time, do it one step at a time, you'll be fine.