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#171562 - 12/29/06 04:16 PM Unable to get into admin control panel after install
MattUK Offline
enthusiast
Registered: 06/25/06
Posts: 275
Hello all!

Well done with the beta.. I gave up with it in the end, and have started playing again. Two questions really.. first is a problem with the install.

I can install 7.0.2 no problem at all. Runs through, takes me into the wizard to setup a new site and then takes me into the main site. Then, if I try and do anything control panel related I get an error.

CGI Error
The specified CGI application misbehaved by not returning a complete set of HTTP headers.

If I try and go direct to the admin panel myself, it then tells me I am not logged in, takes me to the login page, then gives me the same error again.

Any ideas on that?

2. Upgrading.

I just need some clarification. If I try and run an upgrade to 6.5.x I get a page full of SQL errors about tables that exist or fields that done and it just stops, so not much help really.

Can we do an inplace upgrade, or are we meant to be doing an import into a new setup? Is that the recommended way using the importer?

Thanks in advance.
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#171580 - 12/29/06 05:47 PM Re: Unable to get into admin control panel after install [Re: MattUK]
Gizmo Offline

Registered: 06/05/06
Posts: 14994
Loc: Portland, OR; USA
UBB.threads 6.5 (or UBB.Classic 6.7) to UBB.threads 7.x is not a standard upgrade, you must install threads7 seperately then import to it.
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#171680 - 12/30/06 06:23 AM Re: Unable to get into admin control panel after install [Re: Gizmo]
MattUK Offline
enthusiast
Registered: 06/25/06
Posts: 275
Cheers Giz.. any ideas about not being able to get into control panel?
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#171685 - 12/30/06 06:32 AM Re: Unable to get into admin control panel after install [Re: MattUK]
Gizmo Offline

Registered: 06/05/06
Posts: 14994
Loc: Portland, OR; USA
My names greg? lol...

Umm not too sure, are you able to login to your forums properly? Is it the threads cp you can't login to? Cas I don't really see why it'd give you a cgi error...
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#171694 - 12/30/06 08:00 AM Re: Unable to get into admin control panel after install [Re: Gizmo]
MattUK Offline
enthusiast
Registered: 06/25/06
Posts: 275
Who mentioned Greg <whistles innocently>

Yes, lets me login fine. I can go through the forums no problem at all, its only when I goto the control panel. Which was weird, as they loaded fine when I played with the installation wizard to setup basic stuff on a new install, but once it takes you to the site you cannnot get back.
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#171697 - 12/30/06 11:50 AM Re: Unable to get into admin control panel after install [Re: MattUK]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
Do you have any access to the server error logs? The error you're getting is pretty generic, and you might find more info in the error logs.

As for not being logged in when trying to visit the control panel. This *could* be cookie related. If your new install is running under the same domain as the old one, then it could be cookie conflicts if the new install wasn't setup with a custom cookie prefix. You could try deleting your cookies completely from your domain, then closing your browser and re-logging in.
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#171698 - 12/30/06 11:52 AM Re: Unable to get into admin control panel after install [Re: Rick]
MattUK Offline
enthusiast
Registered: 06/25/06
Posts: 275
Ok ill switch on logging and grab the error when its finished importing (its almost done).

Its running on its own server, (that VM you used for a while) so its a totall seperate domain, but will give it a whirl.. will post the error shortly.
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#171699 - 12/30/06 12:03 PM Re: Unable to get into admin control panel after install [Re: MattUK]
MattUK Offline
enthusiast
Registered: 06/25/06
Posts: 275
Hmmm well I've turned on logging and it shows you doing everything upto the point you click CONTROL PANEL and then nothing is logged at all about the failure. Nothing in the IIS logs, or in the Win2003 logs..

So not sure what else to check..
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#171700 - 12/30/06 12:06 PM Re: Unable to get into admin control panel after install [Re: MattUK]
MattUK Offline
enthusiast
Registered: 06/25/06
Posts: 275
The only entry is

2006-12-30 17:02:40 W3SVC68712285 184.70.50.70 GET /ubbthreads/admin/login.php - 80 - 117.15.55.22 Mozilla/5.0+(Windows;+U;+Windows+NT+6.0;+en-GB;+rv:1.8.1.1)+Gecko/20061204+Firefox/2.0.0.1 502 2 0

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#171701 - 12/30/06 12:16 PM Re: Unable to get into admin control panel after install [Re: MattUK]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
Ok, if possible I may need to get the info to your server and board, ftp and admin info so I can do a bit of debugging to see what's going on. You can put that into a support ticket if you'd like and I'll take a look.
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#171702 - 12/30/06 12:17 PM Re: Unable to get into admin control panel after install [Re: Rick]
MattUK Offline
enthusiast
Registered: 06/25/06
Posts: 275
Ok Rick thanks.
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#171705 - 12/30/06 12:29 PM Re: Unable to get into admin control panel after install [Re: Rick]
MattUK Offline
enthusiast
Registered: 06/25/06
Posts: 275
Ticket and details sent over Rick!
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#171707 - 12/30/06 12:42 PM Re: Unable to get into admin control panel after install [Re: MattUK]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
Commented in the ticket, but noting here as well for others to see. It's turning out that some sites just don't like the fact that we try and retrieve the current version # from ubbcentral in the control panel. For some it errors out, and others it can cause it to hang. Since we do have the latest news loading in the iframe, I will probably end up pulling out the code that shows the current available version # from the control panel.
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#171709 - 12/30/06 12:46 PM Re: Unable to get into admin control panel after install [Re: Rick]
MattUK Offline
enthusiast
Registered: 06/25/06
Posts: 275
Star! Thanks.. all imported now I can play about and see what I can break \:\)
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#171732 - 12/30/06 03:59 PM Re: Unable to get into admin control panel after install [Re: MattUK]
Gizmo Offline

Registered: 06/05/06
Posts: 14994
Loc: Portland, OR; USA
Rick, isn't that how Charles had it work in UBB.C? Where it'd send the iframe request with their version number, and it'd compare it to the one on server and tell you if you had to upgrade in a purdy little iframe?
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