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Joined: Sep 2006
Posts: 5
C
stranger
stranger
C Offline
Joined: Sep 2006
Posts: 5
We recently upgraded to 7.0.2 and a new user is trying to register.

All fields are filled in as required and this is the message we get:

Quote
We cannot proceed.
All of the required fields are not filled in.

Please use your back button to return to the previous page.

We've looked through our settings and can't find anything wrong. Suggestions? Fixes?

My website is http://realityratpack.com/

Thanks!

Joined: Jun 2006
Posts: 684
H
Addict
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H Offline
Joined: Jun 2006
Posts: 684
You're right. I just tried signing up. I've seen this one before and can't remember the fix.

Joined: Nov 2006
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Carpal Tunnel
Carpal Tunnel
Joined: Nov 2006
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File/Folder permissions, sessions ?

Joined: Jul 2006
Posts: 3
G
stranger
stranger
G Offline
Joined: Jul 2006
Posts: 3
The permissions checks all say OK, and I know the sessions folder is set to 777


(I'm one of the other admins at the realityratpack boards)

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Carpal Tunnel
Carpal Tunnel
Joined: Nov 2006
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Sorry, really wish I could help you more but I'm fairly new to the software myself. Hopefully one of the Moderators or the Developer will come online soon and maybe they can sort it out for you.

Good luck.

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UBB.threads Developer
UBB.threads Developer
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What do you have selected for "require" on the registration settings page of the cp?


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G
stranger
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Birthday is the only thing that currently has require chosen, everything else says hide. Visible on Who's Online was set as required also, but I changed that when I was trying to figure out what was wrong.

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UBB.threads Developer
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Since you require a birthday to even get to the registration page, it doesn't show the birthday field on the registration page, so its not showing it to be filled in (as its already filled in); turn the birthday required setting off and it should work.


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
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G
stranger
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Makes sense... guess I got confused thinking that was what caused it to bring up the birthday screen. Thanks smile

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UBB.threads Developer
UBB.threads Developer
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It's an honest mistake, the two settings don't work well together; but once you get it setup properly it works well.


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
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Carpal Tunnel
Carpal Tunnel
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Originally Posted by Gizmo
It's an honest mistake, the two settings don't work well together; but once you get it setup properly it works well.

I'm new here, but perhaps if this has bitten more than one customer maybe it should be modified to not allow such a mistake or a popup to warn about it at least.

.

Joined: Apr 2006
Posts: 144
Member
Member
Joined: Apr 2006
Posts: 144
I reported this as a bug waay back when. I guess it was never addressed. Age Verification and Required Birthdate in registration screen are incompatible.


Stress the system until it breaks. Hey.. it works for Spacecraft.. why not here?

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R
Former Developer
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Looks like we only fixed one side of this. We suppress the birthday field if age verification is turned on, but we still check for it when the form is submitted. This will get fixed for 7.1b4.

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UBB.threads Developer
UBB.threads Developer
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Originally Posted by Rick
Looks like we only fixed one side of this. We suppress the birthday field if age verification is turned on, but we still check for it when the form is submitted. This will get fixed for 7.1b4.
lol glad to hear it... To be honest, I was suprised when this issue arose, I thought it ended up fixed way back when...


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