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#172131 - 01/02/07 02:58 PM Shout problem in 7.1.b3
sdp Offline
stranger
Registered: 01/01/07
Posts: 22
Apparently our members got too excited, over-used and crashed the Shout Box. The shout box is now blank.

I have the following error in IE 6.0:

Line: 53
Char: 2
Error: Object required
Code: 0
URL: http://xxxxxxxx/forums/ubbthreads.php/ubb/cfrm

Any Ideas?
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#172145 - 01/02/07 05:57 PM Re: Shout problem in 7.1.b3 [Re: sdp]
ntdoc Offline
Registered: 11/08/06
Posts: 3386
make sure another Mod or Admin didn't delete them.

I had this issue and after a couple days a Mod admitted he had removed them. He thought he was only removing them for himself.

Though it still should not give an error to you by being blank.
Maybe try another browser for testing

.
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#172151 - 01/02/07 07:05 PM Re: Shout problem in 7.1.b3 [Re: ntdoc]
sdp Offline
stranger
Registered: 01/01/07
Posts: 22
You lost me.. Removed what?

With the Shout Box enabled, an error in IE6 shows in the bottom left corner of the window. If I remove the Shout Box from the forum, no error is present.

It's not just my browser because no members can use the Shout Box any longer.
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#172154 - 01/02/07 07:11 PM Re: Shout problem in 7.1.b3 [Re: sdp]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10177
Loc: Aberdeen, WA
That's an odd line for an error. Might need you to open up a trouble ticket with admin info to your board so I can take a look at a few things.
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#172215 - 01/03/07 05:55 PM Re: Shout problem in 7.1.b3 [Re: sdp]
sdp Offline
stranger
Registered: 01/01/07
Posts: 22
FYI...

I did a SELECT * FROM ubbt_SHOUT_BOX

and it returned the last 30 entries...

Then I did TRUNCATE TABLE ubbt_SHOUT_BOX

then I reenabled the Shout Box in teh portal and it now works....
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#172252 - 01/03/07 11:07 PM Re: Shout problem in 7.1.b3 [Re: sdp]
sdp Offline
stranger
Registered: 01/01/07
Posts: 22
FYI

Blanked out again tonight.. Had to TRUNCATE again.

Apparently if there is too much activity, it blanks out.
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#172256 - 01/03/07 11:14 PM Re: Shout problem in 7.1.b3 [Re: sdp]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10177
Loc: Aberdeen, WA
I'm curious if maybe there are some certain characters maybe being put in. For example, in it's current state, chinese characters would do that. Next time it blanks out, take a look at the contents of each shout and see if you can find any shouts that contain special characters.
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#172258 - 01/03/07 11:17 PM Re: Shout problem in 7.1.b3 [Re: Rick]
sdp Offline
stranger
Registered: 01/01/07
Posts: 22
I'll take a look next time it blanks out.

It seems that you can still enter comments but the display is greyed out based on teh SELECT * FROM ubbt_SHOUT_BOX return. It returns 30 entries. Perhaps the early entries are not getting deleted and are overflowing the stack?
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#172323 - 01/04/07 10:12 AM Re: Shout problem in 7.1.b3 [Re: sdp]
sdp Offline
stranger
Registered: 01/01/07
Posts: 22
The Shout Box is blank and here is the latest cache from teh shout box. I made one entry while it was blank and it is at the bottom. Is it popssible that the "tilde" from the user ~Angelwitch~ is causing the problem?

2 9 sdp test 1167891051 75.37.163.111
3 11001 rocked Waffle. 1167895024 67.9.243.77
4 2836 ImBob I'm guessing it broke again? 1167895086 76.211.98.179
5 14676 minid42 hello 1167895224 202.7.166.170
6 9 sdp Yeah there seems to be a bug. It blanks out when there is too much activity. 1167895696 75.37.163.111
7 10958 SilentTears is it fixed now? 1167907646 68.69.217.47
8 10958 SilentTears waffle? okay..... 1167907718 68.69.217.47
9 2494 ~AngelWitch~ ooooooh the box thingy is fixed, DON'T LET EDDIE NEAR IT!!!!! 1167908679 172.141.219.164
10 14563 Orb Waffelrawfelmoocow. 1167911945 75.74.154.42
11 1241 Amz wow fun 1167914938 81.76.116.215
12 2494 ~AngelWitch~ it is if eddie isn't here, he breaks it - him AND sdp 1167915271 172.141.219.164
13 1241 Amz how did they break it?? haha 1167915337 81.76.116.215
14 2494 ~AngelWitch~ i don't know hon, i think witchcraft lol 1167915355 172.141.219.164
15 1241 Amz mad 1167917327 81.76.116.215
16 7381 OldFolks It wasn't witchcraft. Eddie spilled glitter in the circuitry & shorted it out. 1167924015 64.149.34.156
17 1241 Amz oo 1167924088 81.76.116.215
18 9 sdp The Box is blank. 1167930348 70.167.120.70
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#172324 - 01/04/07 10:51 AM Re: Shout problem in 7.1.b3 [Re: sdp]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10177
Loc: Aberdeen, WA
If you haven't cleared it out yet, then we can maybe try and track down which line is actually causing it to go blank. One by one you can delete the shout entries and then test if it comes back

delete from ubbt_SHOUT_BOX where SHOUT_ID='18'

That will delete the last one. Then try:

delete from ubbt_SHOUT_BOX where SHOUT_ID='17'

Keep working your way backwards and checking to see when it comes back and then that would tell us what line actually caused it to blank out. I can't imagine it would be the ~ but not sure.
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