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#172723 - 01/08/07 03:55 PM Re: When dorks work in Support [Re: ntdoc]
ntdoc Offline
Registered: 11/09/06
Posts: 3384
Well that was sweet.

I opened a ticket to have my account on midphase moved to a new server that runs MySQL 5 and PHP 5

I had an account that allowed up to 250 MySQL databases, but now days they only allow 3 and charge for anymore than that.

On the new account the counter is back to the default of 3. I chat with support and they say nothing they can do as it's a yearly charge for them. I call Billing and the girls puts me on hold and says she has to talk with the Manager.
I hear him in the back ground "How do you spell it" KiXhelp .... He say hey I know him give me the phone. He actually uses KiXtart and has a tech give me unlimited. When I signed up for the account originally they were not charing a yearly fee for databses like that. That was cool.
Not that I'll use more than a few, but the idea of them taking them away was a bummer, and the fact this Manager knew my site by name was cool.

.
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#172749 - 01/08/07 07:46 PM Re: When dorks work in Support [Re: ntdoc]
Gizmo Offline

Registered: 06/05/06
Posts: 14994
Loc: Portland, OR; USA
You know, it's really sad that they limit it in the first palce, let alone that low... it doens't cost them anymore for you to use 9 databases than 1, the only differance is that there is the possibility for users to have 9 databases...
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#172770 - 01/08/07 09:23 PM Re: When dorks work in Support [Re: Gizmo]
ntdoc Offline
Registered: 11/09/06
Posts: 3384
Yeah I hear ya, but I suppose if I sold sites under my account then they could end up with a ton of databases they were not planning on. Who knows - same thing for size limits but again I suppose one can assume that if the database if big in size it got that way from a LOT of traffic that they don't want burning up the resources of the server just for one site.
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#172773 - 01/08/07 09:30 PM Re: When dorks work in Support [Re: ntdoc]
Gizmo Offline

Registered: 06/05/06
Posts: 14994
Loc: Portland, OR; USA
'eh if you're over resources they'll term you anywhere, thats a given... It's just some people have legit uses lol...
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#172780 - 01/08/07 11:52 PM Re: When dorks work in Support [Re: Gizmo]
ntdoc Offline
Registered: 11/09/06
Posts: 3384
Yeah that really sucks as they sure don't advertise that as a possible issue on any site I've been on. They assume you're not going to be doing a booming business, and they are probably right 99% of the time. Of the hundreds of accounts mose sites don't use any database or hardly any resources.
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#172784 - 01/09/07 12:16 AM Re: When dorks work in Support [Re: ntdoc]
Gizmo Offline

Registered: 06/05/06
Posts: 14994
Loc: Portland, OR; USA
i use multiple logins, multiple databases, custom permissions... etc etc lol...
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