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#172378 - 01/04/07 07:13 PM When dorks work in Support
ntdoc Offline
Registered: 11/09/06
Posts: 3384
http://www.hostmonster.com/
Web Hosting $4.95 Month
  • 200 Gigabytes of Hosting Space
  • Host UNLIMITED Domains!!
  • Unlimited Pop/Imap Email Accounts
  • SSH Access (Secure Shell)
  • 2,000 Gigs of Transfer
  • SSL, FTP, Stats
  • CGI, Ruby (RoR), Perl, PHP, MYSQL
  • Front Page Extensions
  • Free Domain Forever
  • Free Site Builder
  • Best Support in the Industry


Well not sure I would agree on the "Best Support in the Industry"

They offer to let you have either v4 or v5 of PHP and MYSQL but they don't ask you during signup
So I create a ticket to switch my site to PHP 5 and MySQL 5 on Dec 30
It's now Jan 4 and they close the ticket and say it's ready.
I logon and it's PHP 5.16 instead of 5.20 but oh well, then I look at MySQL and it's at 4.1.21-standard-log

I suppose being part of the BEST means you can't understand upgrading both to 5.x

.
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Express Hosting
Express Hosting "We are the official hosting company of UBB.threads. Ask us about our free migration services to migrate your UBB.threads installation."
#172380 - 01/04/07 07:23 PM Re: When dorks work in Support [Re: ntdoc]
jgeoff Offline
Pooh-Bah
Registered: 08/08/06
Posts: 1922
Loc: NJ

You get what you pay for. \:p ;\)

Truly the "Best (Hosting) Support in the Industry" belongs to A Small Orange. I've had work done within 15 minutes - at 4AM! Too bad their servers aren't as reliable, though... lol
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#172384 - 01/04/07 07:35 PM Re: When dorks work in Support [Re: jgeoff]
Gizmo Offline

Registered: 06/05/06
Posts: 14994
Loc: Portland, OR; USA
'eh most hosts are completely full of ..... lol... When i worked "at the webhost" (to remain anonymous as I don't want tied to there, but you can find it out quite easily) I was on the clock 24/7, always on call.. New ticket notifications went to my cell, server alerts as well; I ran an efficient gig, and I only got paid $1200/mo from the owner (fairly good for him considering I did server maintenance and was on call all the time)...

I never complained once, eventhough the pay was lacing for what I had to do, but he wanted "more" than i could offer and I got the boot...
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#172385 - 01/04/07 07:36 PM Re: When dorks work in Support [Re: Gizmo]
Gizmo Offline

Registered: 06/05/06
Posts: 14994
Loc: Portland, OR; USA
Oh and btw, hostmonster is just another one of BlueHost's sites, so if you want a true picture of who they are as a company, search WebHostingTalk for BlueHost, you'll laugh... I think the best discussions are on their gross overselling of space/bandwidth...

Let me tell you, at any reputable host, if they saw some of the resource usage BlueHost boasts you can have, you'll haev your site suspended for resource abuse lol... comeon, 55gb space and 5tb bandwidth for $5/mo?
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#172386 - 01/04/07 07:43 PM Re: When dorks work in Support [Re: Gizmo]
jgeoff Offline
Pooh-Bah
Registered: 08/08/06
Posts: 1922
Loc: NJ
 Originally Posted By: Gizmo
I only got paid $1200/mo from the owner (fairly good for him considering I did server maintenance and was on call all the time)...


Damn that sucks - I wouldn't wanna be on-call 24/7 for $1200/week! (Okay, maybe right now I would lol)
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#172387 - 01/04/07 07:45 PM Re: When dorks work in Support [Re: Gizmo]
jgeoff Offline
Pooh-Bah
Registered: 08/08/06
Posts: 1922
Loc: NJ
 Originally Posted By: Gizmo
if they saw some of the resource usage BlueHost boasts you can have, you'll haev your site suspended for resource abuse lol... comeon

Yeah, that's one good thing about ASO -- they don't oversell, and, you actually get exactly what they say they're giving you (which, of course, is much less than those "unlimited" plans some hosts bait you with).
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#172388 - 01/04/07 07:47 PM Re: When dorks work in Support [Re: jgeoff]
jgeoff Offline
Pooh-Bah
Registered: 08/08/06
Posts: 1922
Loc: NJ

PS - When I saw the subject of this thread I thought Doc was talking about us... \:D \:D
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#172392 - 01/04/07 08:09 PM Re: When dorks work in Support [Re: jgeoff]
ntdoc Offline
Registered: 11/09/06
Posts: 3384
 Originally Posted By: jgeoff

PS - When I saw the subject of this thread I thought Doc was talking about us... \:D \:D




LOL - Nah! you guys are great

Yeah I know it's all a bunch crap but I already have a real hosting company for my site, but didn't want to spend much for another so they were cheap overall.
They do actually answer quickly, they just don't do good follow up work.
But if I were running a paying business I surely would not go with them.

.
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#172416 - 01/04/07 08:43 PM Re: When dorks work in Support [Re: jgeoff]
Gizmo Offline

Registered: 06/05/06
Posts: 14994
Loc: Portland, OR; USA
 Originally Posted By: jgeoff
Damn that sucks - I wouldn't wanna be on-call 24/7 for $1200/week! (Okay, maybe right now I would lol)
I was desperate... The worse part is, I got canned when my son was 2 months old, so it was horrid...

 Originally Posted By: jgeoff

PS - When I saw the subject of this thread I thought Doc was talking about us... \:D \:D

ditto, i came in running lol...

I wish I could afford to pay for a server to colo, the HE datacenter in california has some nice bandwidth ;\)
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#172537 - 01/06/07 06:46 AM Re: When dorks work in Support [Re: Gizmo]
ntdoc Offline
Registered: 11/09/06
Posts: 3384
Argh...

Finally gave up with http://www.hostmonster.com It wasn't so much the time they were taking to fix it, it was the fact that their lack of attention to detail for setting up my account left me with the feeling a bunch of teenagers were doing the support.

Couldn't trust them to host it if the site became busy and really needed support. I just told them to cancel and credit back my card.

I'll just run a sub-domain on http://www.midphase.com from another site I have there. At least they have been good with support for over 3 years now with them. At times the site has issues, but overall better than any other hosting provider I've been with.

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