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#172777 - 01/08/07 07:24 PM Re: 404 Error on Preview [Re: Rick]
Basil Offline
addict

Registered: 08/18/06
Posts: 565
Loc: Southwest US
 Originally Posted By: Rick
Does everything else work ok? To see if it's some sort of AJAX issue with the user, have him try to edit his profile and preview his signature and see if that works for him.


Rick, he gets the same error when previewing his sig, so sounds like an AJAX issue, yes? The next question is what to do about it. I know that AJAX is related to Javascript so could it be that he has an outdated JRE? Or some setting not set right in his Netscape? He is on an older MAC with Netscape 7 if that helps.

Basil

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#172778 - 01/08/07 07:53 PM Re: 404 Error on Preview [Re: Basil]
Gizmo Moderator Online   sleepy

***

Registered: 06/04/06
Posts: 11969
Loc: Portland, OR; USA
The JRE should only effect Java applets and not javascript (java and javascript aren't the same, just fyi)
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#172781 - 01/08/07 09:07 PM Re: 404 Error on Preview [Re: Gizmo]
Basil Offline
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Registered: 08/18/06
Posts: 565
Loc: Southwest US
I wonder why when I updated I stopped having problems with Previews. I was having Previews hang on me all the time, and when I upgraded to JRE 1.5.0_10 all of the sudden I stopped having any issues with Previews. Coincidence?

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#172783 - 01/08/07 09:12 PM Re: 404 Error on Preview [Re: Basil]
Gizmo Moderator Online   sleepy

***

Registered: 06/04/06
Posts: 11969
Loc: Portland, OR; USA
:shrug: interesting to say the least lol... My friend Pat is a java programmer, he went off on me for like an hour for assuming they're the same thing (or at least related) lol.
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#172790 - 01/08/07 09:55 PM Re: 404 Error on Preview [Re: Basil]
ntdoc Offline

***

Registered: 11/08/06
Posts: 3193
FYI - My best guess is it was either a coincidence or installing an updated java client cleared up some underlying file associations or other anomalies in the Registry.

Java vs. JavaScript
http://www.woodger.ca/jvjs.htm

Java vs. JavaScript
http://www.htmlgoodies.com/beyond/javascript/article.php/3470971

.

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#172830 - 01/09/07 05:53 AM Re: 404 Error on Preview [Re: ntdoc]
Basil Offline
addict

Registered: 08/18/06
Posts: 565
Loc: Southwest US
Ok, so getting back to the original problem - I have a member who gets "404 Forbidden" if he tried to preview ANY post or if he tries to preview his signature in the profile. He is using NS7 on a MAC. Any ideas what might be gong on?

Basil

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#172834 - 01/09/07 06:51 AM Re: 404 Error on Preview [Re: Basil]
Gizmo Moderator Online   sleepy

***

Registered: 06/04/06
Posts: 11969
Loc: Portland, OR; USA
Ask him to copy the URL he's browsing when a 404 comes up.
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#172840 - 01/09/07 07:55 AM Re: 404 Error on Preview [Re: Gizmo]
Rick Administrator Offline

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Registered: 06/04/06
Posts: 7883
Loc: Aberdeen, WA
Also, you may be able to get some more info in the webserver error log. You'd need to know his IP and have him give you the time he gets the error, then you can scan the webserver error log to see if there are any details.
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#172883 - 01/09/07 05:49 PM Re: 404 Error on Preview [Re: Rick]
Gizmo Moderator Online   sleepy

***

Registered: 06/04/06
Posts: 11969
Loc: Portland, OR; USA
yeh, if it's a mod security issue it'll show in the error log as well, along with the offending string used.
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#172932 - 01/10/07 06:50 AM Re: 404 Error on Preview [Re: Gizmo]
Basil Offline
addict

Registered: 08/18/06
Posts: 565
Loc: Southwest US
Ok, I'll call him and have him try to preview a post then I'll go right in and see what is in the error log for his IP.

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