Hi everyone,

One of my member’s profiles has recently become corrupted and I need some help as to what I have to do to fix it.

My board is running UBB Classic v. 6.7.3. The URL is http://www.broncotech.com/cgi-bin/ultimatebb.cgi

No “mods” have been installed.

The member number is 5233. When I search for his user name, his member number shows up in the search, but has no user name or link next to it. Because of this, I cannot access his profile.

The user cannot log in either. This has happened once before to another user, but I never could figure out the problem.

When I type in the user number (5233) directly in user management in the control panel, it says the user cannot be found.

What has happened to his profile and how do I fix it if I can’t access it?

Thanks in advance for any help you can give,

Kind regards,
Paul Eschenbach.

Odd.

Have you tried performing all the maintenance tasks in Control Panel to see if that clears up any problems? It's almost as if he was deleted, but then his name shouldn't appear in search results if I remember correctly...

i would imagine that you "may" be able to fix this via the database..

Classic doesn't use a database

Just download his member file and manually edit it to at least a basic profile. The following lines are the profile fields for the first 11 lines:

0 - user name
1 - password
2 - email address
3 - homepage
4 - permissions (Write&)
5 - occupation
6 - location
7 - post count
8 - status (Admin|Mod|Member)
9 - interests
10 - register date (YYYY-MM-DD)

Just put the info on each line, not the field number (ie:
0 - user name
would be:
username

etc

You'd need at least something like:

username
password
emailaddress
blankline
Write&

Re-upload the file as
00005233.cgi

Set permissions to 777. Rebuild the member data. Then you can edit the profile further from the control panel.

If this is above your editing skills, you can pm me access details and I'll fix it for you

oh, if his profile was accidently deleted, you'll need to fix the email file and member file as well, adding his profile info back in between profiles 5232 and 5234

Yes, be sure that when you edit the members file to insert the member into the memberslist.cgi file

Okay, so I must do the following:

Download the profile
Edit the profile as shown
Upload it back as 00005233.cgi
Give it 777 permissions
Insert the member number in memberslist.cgi
Check the email file to make sure it's ok, fix if necessary
Then rebuild member data in control panel

Does this order of operations look correct?

Yes, I should be able to do this all through my FTP software.

Thanks, I’ll work on this and let everyone know how it goes….

It sounds good to me.

Then once you get it up and running you can look at upgrading to 7.1