It seems that 24 hours is not long enough for some people to verify their email address when registering. Yes, I think it is, and yes we have put clear messages on the page - but people obviously don't read those messages.... and we are having some new registrations wiped out by this 24 hour period expiring.
Anyhow, regardless of peoples silliness at not reading ---- how do I change it so that, for example, we give people 48 or 72 hours to verify a new registration mail rather than just 24.
If we add options please give us the option for as long as we want (in hours).... as I said we have had a few people register, not verfify in time and then never be seen again. It seems strange to have such a limit.
#184845 - 05/26/0704:26 PMRe: 24 hours to approve = not enough for some people
[Re: willing]
Gizmo
Registered: 06/04/06
Posts: 12007
Loc: Portland, OR; USA
There is a good reason to HAVE the limit; these settings are there to stop spambots from registering; so if you have no limit, and 90k spambots register in a year, and you're waiting with no limit for them to approve themselves, you'll end up with one hell of a mess to go through...
OK I see. But 24 hours is certainly not enough. Why not allow us to set what we see fit, or at least give us an option for much longer.
It can easily be done. Probably just didn't have enough requests for the change. If people want it I'm sure it can be coded into the program pretty easy.
#184871 - 05/26/0709:31 PMRe: 24 hours to approve = not enough for some people
[Re: ntdoc]
Gizmo
Registered: 06/04/06
Posts: 12007
Loc: Portland, OR; USA
i do see it as a really good feature to allow it set on a specific scale (1 day, 2 days, 4 days, 7 days); keep in mind that if you don't want it on you can always turn off the email validation option.
But I do want the email validation option. I just don't want to lose people because it is too short.... just lost another person in the last day (probably) because of it.
#185920 - 06/07/0707:06 AMRe: 24 hours to approve = not enough for some people
[Re: Gizmo]
Mark S
Carpal Tunnel
Registered: 07/04/06
Posts: 4044
Loc: Liverpool : England : UK
Originally Posted By: Gizmo
Originally Posted By: Ian
with a reminder email sent each 24 hours.
I like
I'm with Bonny and Clyde and Mitch too
Resending - sounds good
24 - "you have 48hrs to ----" 48 - "you have 24hrs to ----" 96 - "Arr what a shame please re-register"
_________________________ Version v7.2.2 < Threads satisfaction status People who inspire me RickGizmo Ian David jgeoff ntdoc To answer the question you must first give a question.
#185948 - 06/07/0703:25 PMRe: 24 hours to approve = not enough for some people
[Re: Mark S]
Gizmo
Registered: 06/04/06
Posts: 12007
Loc: Portland, OR; USA
0 - "Thank you for registering, please click here to validate your email address." 24 - "You haven't yet validated your email address for our forums, please click here. Your request to join our community will expire in 48 hours if you do not validate your account." 48 - same as above only indicating 24 hours. 96 - "Your request to join our community has expired due to non-validation of your account; to re-sign up, please visit here."
But from where I am it doesn't have to be that complex. Just have no limit would be far better than the current imposed limit. If the above could also be done, great.
#185969 - 06/08/0702:11 AMRe: 24 hours to approve = not enough for some people
[Re: willing]
Ian
Registered: 06/05/06
Posts: 4160
Loc: Essex, UK
definitely needs a limit.
Otherwise you would always have hundreds in your queue. Also if people enter the wrong email address they never get an email and have to wait until the time expires before they can re-register with their desired login/user name.
This is the only downside to extending the time. So perhaps the registration should confirm back their details at the end including their email, and give the new members an opportunity to cancel their registration and start again.
I think many people enter it wrong in the first email box and then copy and paste into the second one, rather than typing it out again.
_________________________ Fans Focus - Focusing on Fans of Sport
(Okay - mainly football (the British variety at the moment - but expanding all the time....))
#185971 - 06/08/0702:15 AMRe: 24 hours to approve = not enough for some people
[Re: Ian]
Gizmo
Registered: 06/04/06
Posts: 12007
Loc: Portland, OR; USA
Possibly have a way to expire a registration in queue if you know the email address; though if they entered the wrong email address they wouldn't be able to do that...
#186014 - 06/08/0710:29 AMRe: 24 hours to approve = not enough for some people
[Re: Gizmo]
Mark S
Carpal Tunnel
Registered: 07/04/06
Posts: 4044
Loc: Liverpool : England : UK
I like Automatic Now
I used to monitor the registrations but not now
_________________________ Version v7.2.2 < Threads satisfaction status People who inspire me RickGizmo Ian David jgeoff ntdoc To answer the question you must first give a question.
#186057 - 06/08/0702:26 PMRe: 24 hours to approve = not enough for some people
[Re: Mark S]
GEN™
member
Registered: 12/12/06
Posts: 108
Loc: GEN Basement
I prefer :
0 - "Thank you for registering, please click here to validate your email address." 24 - "You haven't yet validated your email address for our forums, please click here. Your request to join our community will expire in 48 hours if you do not validate your account." 48 - same as above only indicating 24 hours. 96 - "Your request to join our community has expired due to non-validation of your account; So, bugger off and don't waste my time again!"
#186179 - 06/09/0701:01 PMRe: 24 hours to approve = not enough for some people
[Re: Gizmo]
Mark S
Carpal Tunnel
Registered: 07/04/06
Posts: 4044
Loc: Liverpool : England : UK
ha ha ha pmsl like it that's got to be made stock
Originally Posted By: A caring Admin
96 - "Your request to join our community has expired due to non-validation of your account; So, bugger off and don't waste my time again!"
_________________________ Version v7.2.2 < Threads satisfaction status People who inspire me RickGizmo Ian David jgeoff ntdoc To answer the question you must first give a question.
#186192 - 06/09/0701:56 PMRe: 24 hours to approve = not enough for some people
[Re: Mark S]
Ian
Registered: 06/05/06
Posts: 4160
Loc: Essex, UK
The English Version...
96 - "My dear guest your request to join one's community has expired due one's inability to validate one's account; So, be a good chap now and run along, as one has far more important matters to attend to"
_________________________ Fans Focus - Focusing on Fans of Sport
(Okay - mainly football (the British variety at the moment - but expanding all the time....))
#186196 - 06/09/0702:50 PMRe: 24 hours to approve = not enough for some people
[Re: Ian]
Mark S
Carpal Tunnel
Registered: 07/04/06
Posts: 4044
Loc: Liverpool : England : UK
ha ha ha quality, we do use "one" rather a lot lol
_________________________ Version v7.2.2 < Threads satisfaction status People who inspire me RickGizmo Ian David jgeoff ntdoc To answer the question you must first give a question.