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#186562 - 06/13/07 11:09 PM Captcha image missing
Rugby Offline
stranger
Registered: 10/05/06
Posts: 21
Hi. I just installed UBB 7.1.1 and am having problems with Captcha. My server has Imagemagick installed, and the path to it is /usr/bin/perl which I put in the "Path to Convert". In the "Path to Mogrify" I put in /usr/bin/mogrify (because I saw it suggested in other related posts here).

I have Captcha enabled, but when I try to register as a new user no Captcha image is shown. I have run the Captcha test on my server, but only get a blank page. Anyone have a suggestion or a fix that I can try?

Cheers-
John

PS, I tried changing the "Path to Convert" to /usr/bin/convert but still had the same issue..


Edited by Rugby (06/13/07 11:12 PM)
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#186567 - 06/14/07 02:30 AM Re: Captcha image missing [Re: Rugby]
Gizmo Offline

Registered: 06/05/06
Posts: 15453
Loc: Portland, OR; USA
Trust me, the path to imagemagick is not /usr/bin/perl; this is the path to perl...

Your path will vary, but in most cases it'll be /usr/bin/convert and /usr/bin/mogrify however you'll need to check to be sure.

The captcha image will not display if the paths are not set properly

If you are unsure of how to look up the path to Convert and Mogrify, you should have your webhost provide those paths for you (should ImageMagick be installed)


Edited by Gizmo (06/14/07 02:31 AM)
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#186611 - 06/14/07 12:41 PM Re: Captcha image missing [Re: Gizmo]
Rugby Offline
stranger
Registered: 10/05/06
Posts: 21
Well, I contacted my webhost and was told that ImageMagick is installed on the server, and that the needed paths are as follows:
/usr/local/bin/convert
/usr/local/bin/mogrify

I have changed the ImageMagick Settings in the UBB Control Panel to reflect this, but still no Captca image shows up in registration? Does anyone else have any ideas I can try?

Thanks!!


 Originally Posted By: Gizmo
Trust me, the path to imagemagick is not /usr/bin/perl; this is the path to perl...

Your path will vary, but in most cases it'll be /usr/bin/convert and /usr/bin/mogrify however you'll need to check to be sure.

The captcha image will not display if the paths are not set properly

If you are unsure of how to look up the path to Convert and Mogrify, you should have your webhost provide those paths for you (should ImageMagick be installed)
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#186612 - 06/14/07 12:44 PM Re: Captcha image missing [Re: Rugby]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10177
Loc: Aberdeen, WA
What version of ImageMagick do they have installed?
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#186617 - 06/14/07 12:48 PM Re: Captcha image missing [Re: Rick]
Mark S Offline
Carpal Tunnel
Registered: 07/04/06
Posts: 4480
Loc: Liverpool : England : UK
Have the image files been uploaded and that Java script too,
remember i done something similar.

Check you have uploaded the captcha folder.
Sorry its been a while you see.
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#186633 - 06/14/07 01:13 PM Re: Captcha image missing [Re: Rick]
Rugby Offline
stranger
Registered: 10/05/06
Posts: 21
Hi Rick. Its Image::Magick 5.5.7
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#186645 - 06/14/07 01:28 PM Re: Captcha image missing [Re: Mark S]
Rugby Offline
stranger
Registered: 10/05/06
Posts: 21
The Captcha folder is in the images directory, right where UBB has them placed. FYI, when I FTP'd to the website I moved the images folder as Binary per the setup instructions.

Why are some of the simple things in life so difficult sometimes?

Thanks!
John

 Originally Posted By: Mark S
Have the image files been uploaded and that Java script too,
remember i done something similar.

Check you have uploaded the captcha folder.
Sorry its been a while you see.
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#186646 - 06/14/07 01:28 PM Re: Captcha image missing [Re: Rugby]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10177
Loc: Aberdeen, WA
Ah, that would be it. The CAPTCHA feature requires ImageMagick 6 in order to work properly.
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#186936 - 06/15/07 11:15 AM Re: Captcha image missing [Re: Rick]
Ian Offline
Registered: 06/05/06
Posts: 4349
Loc: Essex, UK
Ask your webhost to upgrade to the latest version \:\)
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#187076 - 06/16/07 04:33 AM Re: Captcha image missing [Re: Ian]
Gizmo Offline

Registered: 06/05/06
Posts: 15453
Loc: Portland, OR; USA
The benefit of ImageMagick is that you can download the binary files, uload to your server, and link to them in the control panel.


Edited by Gizmo (06/16/07 04:33 AM)
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