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#188019 - 06/21/07 09:36 AM I can not order "UBB.threads™ Gold License"??
A-GATE Offline
newbie

Registered: 07/28/06
Posts: 27
The order system just keep showing "Can't process" or blank page at https://www.infopop.com/order/pay_license_new.cgi.

Could anyone help me to finish the order? Thank you.

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#188020 - 06/21/07 09:50 AM Re: I can not order "UBB.threads™ Gold License"?? [Re: A-GATE]
Rick Administrator Offline

*****

Registered: 06/04/06
Posts: 7880
Loc: Aberdeen, WA
Will take a look at this now. Sorry about the problems. Any info on the browser you're using in case it turns into a browser issue?
_________________________
UBB.threads™ Developer
My Personal Website · StogieSmokers.com

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#188021 - 06/21/07 09:53 AM Re: I can not order "UBB.threads™ Gold License"?? [Re: Rick]
A-GATE Offline
newbie

Registered: 07/28/06
Posts: 27
IE 6.0.2800.1106
Cipher Strength:128

Chinese Windows 2000

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#188022 - 06/21/07 10:03 AM Re: I can not order "UBB.threads™ Gold License"?? [Re: A-GATE]
Rick Administrator Offline

*****

Registered: 06/04/06
Posts: 7880
Loc: Aberdeen, WA
I just received a confirmation on your order, so it appears it went through.
_________________________
UBB.threads™ Developer
My Personal Website · StogieSmokers.com

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#188023 - 06/21/07 10:04 AM Re: I can not order "UBB.threads™ Gold License"?? [Re: A-GATE]
A-GATE Offline
newbie

Registered: 07/28/06
Posts: 27
Never mind, I have use the other browser to finish the order, thanks for your helping.

By the way, when can I login to Member Area? Could you speed up the process?

Thank you.

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#188024 - 06/21/07 10:05 AM Re: I can not order "UBB.threads™ Gold License"?? [Re: A-GATE]
Rick Administrator Offline

*****

Registered: 06/04/06
Posts: 7880
Loc: Aberdeen, WA
Ok, glad you were able to get through. All of the orders go through a standard approval process to help prevent any fraud, but normally it doesn't take too long.
_________________________
UBB.threads™ Developer
My Personal Website · StogieSmokers.com

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#188027 - 06/21/07 10:14 AM Re: I can not order "UBB.threads™ Gold License"?? [Re: Rick]
A-GATE Offline
newbie

Registered: 07/28/06
Posts: 27
OK, thank you.

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#188030 - 06/21/07 10:54 AM Re: I can not order "UBB.threads™ Gold License"?? [Re: A-GATE]
Ian Moderator Offline

***

Registered: 06/05/06
Posts: 4156
Loc: Essex, UK
welcome to threads \:\)
_________________________
Fans Focus - Focusing on Fans of Sport

(Okay - mainly football (the British variety wink at the moment - but expanding all the time....))

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#188042 - 06/21/07 12:27 PM Re: I can not order "UBB.threads™ Gold License"?? [Re: Ian]
driv Offline
Pooh-Bah
****

Registered: 01/10/04
Posts: 1695
Loc: Essex, UK
I'd like to say "ditto" but I don't want to become part of the dreaded sql 'LOL' query \:\)

"Welcome aboard", then ;\)
_________________________
Oi Oi Saveloy!
(Courtesy of Sd - well known Anglophile...!?!)
My True star rating wink

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#188057 - 06/21/07 03:24 PM Re: I can not order "UBB.threads™ Gold License"?? [Re: driv]
Gizmo Moderator Offline

***

Registered: 06/04/06
Posts: 11967
Loc: Portland, OR; USA
Welcome to the good 'ole boy's (and a few gal's) club ;\)
_________________________
UGN Security, Elite Web Gamers & VNC Web Design Owner
Longtime UBB Supporter, UBB7 Beta Tester & Resident Post-A-Holic

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#188107 - 06/22/07 12:49 AM Re: I can not order "UBB.threads™ Gold License"?? [Re: Gizmo]
A-GATE Offline
newbie

Registered: 07/28/06
Posts: 27
hmm...I am still waitting for verifying the information about the URL.

Waitting does not feel so good....

-------------------
Hi Chun-Chi:

We are in receipt of your recent order for a UBB.threads Gold license. Please provide the URL you intend to use for your forums to assist us in verifying the information contained in the order.?


Feel free to contact me if you have any questions.
Sincerely,


Jenny Dorey? |? Senior Bean Counter? | Groupee, Inc.
jenny@groupee.com
206.283.5999 ext. 234
-------------------

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#188128 - 06/22/07 08:09 AM Re: I can not order "UBB.threads™ Gold License"?? [Re: A-GATE]
Rick Administrator Offline

*****

Registered: 06/04/06
Posts: 7880
Loc: Aberdeen, WA
My apologies for the delays. I'll check in this morning and see if we can't get this finished up for you.
_________________________
UBB.threads™ Developer
My Personal Website · StogieSmokers.com

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#188135 - 06/22/07 08:18 AM Re: I can not order "UBB.threads™ Gold License"?? [Re: Rick]
A-GATE Offline
newbie

Registered: 07/28/06
Posts: 27
Thanks. Hope could get good news soon. :-)

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#188152 - 06/22/07 09:13 AM Re: I can not order "UBB.threads™ Gold License"?? [Re: A-GATE]
A-GATE Offline
newbie

Registered: 07/28/06
Posts: 27
Thank you for your help, I have get the Account, thank you.

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#188155 - 06/22/07 09:53 AM Re: I can not order "UBB.threads™ Gold License"?? [Re: A-GATE]
Ian Moderator Offline

***

Registered: 06/05/06
Posts: 4156
Loc: Essex, UK
well done \:\)

Glad it all got sorted \:\)
_________________________
Fans Focus - Focusing on Fans of Sport

(Okay - mainly football (the British variety wink at the moment - but expanding all the time....))

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#191455 - 07/16/07 10:00 PM Re: I can not order "UBB.threads™ Gold License"?? [Re: A-GATE]
A-GATE Offline
newbie

Registered: 07/28/06
Posts: 27
Counld Not login to Members Area. Please help, thank you.

--------------------------------
No match found.
We could not find a match for the license number and password that you entered. To try again, click here.


Please click on your browser's BACK button to return to the previous screen.
--------------------------------

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#191456 - 07/16/07 10:03 PM Re: I can not order "UBB.threads™ Gold License"?? [Re: A-GATE]
Gizmo Moderator Offline

***

Registered: 06/04/06
Posts: 11967
Loc: Portland, OR; USA
It'll sound dumb, are you sure the username and password are correct? i'm pretty sure that you can 'recover' your username and password to your email address
_________________________
UGN Security, Elite Web Gamers & VNC Web Design Owner
Longtime UBB Supporter, UBB7 Beta Tester & Resident Post-A-Holic

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#191457 - 07/16/07 10:05 PM Re: I can not order "UBB.threads™ Gold License"?? [Re: A-GATE]
ntdoc Offline

***

Registered: 11/08/06
Posts: 3191
Is working for me.

http://www.infopop.com/members/members.php

Make sure you enter the correct license information and have any download managers or similar programs disabled just in case.

I just logged in and downloaded 7.2 Release.

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#191458 - 07/16/07 10:07 PM Re: I can not order "UBB.threads™ Gold License"?? [Re: ntdoc]
A-GATE Offline
newbie

Registered: 07/28/06
Posts: 27
Thank you for you guys help.

I just restart my OS system, and relogin again. It's working now, thank you.

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