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#192399 - 07/22/07 09:32 AM getting error message when trying to create new style
tonto69 Offline
member
Registered: 10/06/06
Posts: 140
Loc: Louisiana
I'm trying to create a new style and I'm getting the following error: ubbthreads/admin/editstyle.php on line 89. It's saying failed to open directory and permission denied.

What should the admin directory permissions be set too?
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#192400 - 07/22/07 09:42 AM Re: getting error message when trying to create new style [Re: tonto69]
Rose Offline
addict
Registered: 05/06/06
Posts: 605
Loc: Leesburg, FL
I have mine set to 777.
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#192404 - 07/22/07 11:19 AM Re: getting error message when trying to create new style [Re: Rose]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
It's not the admin directory that needs to be changd, it's the styles directory. Make sure you have it set to 777 as Rose stated.
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#192431 - 07/22/07 05:55 PM Re: getting error message when trying to create new style [Re: Rick]
tonto69 Offline
member
Registered: 10/06/06
Posts: 140
Loc: Louisiana
Under the styles directory the files 1.php and 2.php would not allow me to change permissions. I got a message in my ftp client that said "550 could not change perms on 1.php. Operation not permitted".

I also went back and reuploaded the images directory but still no images show up in my forums.
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#192434 - 07/22/07 06:01 PM Re: getting error message when trying to create new style [Re: tonto69]
ntdoc Offline
Registered: 11/09/06
Posts: 3384
Unless maybe the file was in use or you don't have rights yourself. IF you don't have rights to change it then you'll need to check with your host provider to gain proper access of your own site.
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#192449 - 07/22/07 06:36 PM Re: getting error message when trying to create new style [Re: tonto69]
Island Piper Offline
member
Registered: 04/05/07
Posts: 166
Loc: Friday Harbor, WA
 Originally Posted By: tonto69
Under the styles directory the files 1.php and 2.php would not allow me to change permissions. I got a message in my ftp client that said "550 could not change perms on 1.php. Operation not permitted".

I also went back and reuploaded the images directory but still no images show up in my forums.


Not all hosts enable the chmod feature in FTP, if this is the case for you then you'll have to do it via the command line.
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#192451 - 07/22/07 06:39 PM Re: getting error message when trying to create new style [Re: Island Piper]
ntdoc Offline
Registered: 11/09/06
Posts: 3384
Well if it's disabled via FTP then the user probably does not have SHELL rights either. Then the host must provide through their control panel a method to alter permissions
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#192457 - 07/22/07 06:53 PM Re: getting error message when trying to create new style [Re: ntdoc]
tonto69 Offline
member
Registered: 10/06/06
Posts: 140
Loc: Louisiana
I just contacted my hosting provider and they made some modifications and now I can change the permissions on those files. Unfortunately that didn't seem to solve my problem. I still get error messages when I try to create a new style and no images show up in my forums. When I try to create a new style I get the following at the top of the screen: (I've xxx'd out my user name)

Warning: opendir(/home/xxx/public_html/ubbthreads/images/general/) [function.opendir]: failed to open dir: Permission denied in /home/xxx/public_html/ubbthreads/admin/editstyle.php on line 89

Warning: readdir(): supplied argument is not a valid Directory resource in /home/xxx/public_html/ubbthreads/admin/editstyle.php on line 91

Warning: opendir(/home/xxx/public_html/ubbthreads/images/avatars/) [function.opendir]: failed to open dir: Permission denied in /home/xxx/public_html/ubbthreads/admin/editstyle.php on line 101

Warning: readdir(): supplied argument is not a valid Directory resource in /home/xxx/public_html/ubbthreads/admin/editstyle.php on line 103

Warning: opendir(/home/xxx/public_html/ubbthreads/images/forumimages/) [function.opendir]: failed to open dir: Permission denied in /home/xxx/public_html/ubbthreads/admin/editstyle.php on line 113

Warning: readdir(): supplied argument is not a valid Directory resource in /home/xxx/public_html/ubbthreads/admin/editstyle.php on line 115

Warning: opendir(/home/xxx/public_html/ubbthreads/images/graemlins/) [function.opendir]: failed to open dir: Permission denied in /home/xxx/public_html/ubbthreads/admin/editstyle.php on line 125

Warning: readdir(): supplied argument is not a valid Directory resource in /home/xxx/public_html/ubbthreads/admin/editstyle.php on line 127

Warning: opendir(/home/xxx/public_html/ubbthreads/images/icons/) [function.opendir]: failed to open dir: Permission denied in /home/xxx/public_html/ubbthreads/admin/editstyle.php on line 137

Warning: readdir(): supplied argument is not a valid Directory resource in /home/xxx/public_html/ubbthreads/admin/editstyle.php on line 139

Warning: opendir(/home/xxx/public_html/ubbthreads/images/news/) [function.opendir]: failed to open dir: Permission denied in /home/xxx/public_html/ubbthreads/admin/editstyle.php on line 149

Warning: readdir(): supplied argument is not a valid Directory resource in /home/xxx/public_html/ubbthreads/admin/editstyle.php on line 151

Warning: opendir(/home/xxx/public_html/ubbthreads/images/moods/) [function.opendir]: failed to open dir: Permission denied in /home/xxx/public_html/ubbthreads/admin/editstyle.php on line 161

Warning: readdir(): supplied argument is not a valid Directory resource in /home/xxx/public_html/ubbthreads/admin/editstyle.php on line 163

Warning: opendir(/home/xxx/public_html/ubbthreads/images/markup_panel/) [function.opendir]: failed to open dir: Permission denied in /home/xxx/public_html/ubbthreads/admin/editstyle.php on line 173

Warning: readdir(): supplied argument is not a valid Directory resource in /home/xxx/public_html/ubbthreads/admin/editstyle.php on line 175


Edited by tonto69 (07/22/07 06:54 PM)
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#192459 - 07/22/07 06:59 PM Re: getting error message when trying to create new style [Re: tonto69]
ntdoc Offline
Registered: 11/09/06
Posts: 3384
Well it's still a PERMISSION DENIED error on all or most of that.

So the account you're using to edit them still does not appear to have permissions.

Review all the FOLDER and FILE permissions with an FTP client (if you can) and change per the Installation instructions for UBBT7

Then logout of the site on your web brower, delete cookies if needed, then log back in and try again.

I would use FireFox 2.x and not IE6 or IE7 as there are some known caching issues if setting on IE are not set correctly.
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#192463 - 07/22/07 07:12 PM Re: getting error message when trying to create new style [Re: ntdoc]
tonto69 Offline
member
Registered: 10/06/06
Posts: 140
Loc: Louisiana
I tried the things you've suggested but I'm still getting those warning messages. All of my permissions check out OK.
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#192470 - 07/22/07 07:26 PM Re: getting error message when trying to create new style [Re: tonto69]
ntdoc Offline
Registered: 11/09/06
Posts: 3384
Well if you're certain perms are good then I'd suggest opening a UBB support ticket for this as I'm not sure what else might be causing an access denied. Suppose it's possible that something else is causing the error but the script points to the file where it was at which might not be the real case.
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#192472 - 07/22/07 07:28 PM Re: getting error message when trying to create new style [Re: ntdoc]
Gizmo Online   cat

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
A couple of things could cause errors:
1. Invalid owner on file (in some cases, Apache is the owner of your files, as apache is a root level user, you can't touch his files)
2. Invalid permisions on file
3. invalid owner/perms on directories
4. openbasedir and other "filesystemm security"
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#192478 - 07/22/07 07:54 PM Re: getting error message when trying to create new style [Re: Gizmo]
tonto69 Offline
member
Registered: 10/06/06
Posts: 140
Loc: Louisiana
Why won't my images show up either? Would it be worth a shot if I deleted then reuploaded the files and tried to install again? I'm not sure where to turn (except open a ticket). The hosting company will probably just tell me to contact ubbthreads.
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#192480 - 07/22/07 07:57 PM Re: getting error message when trying to create new style [Re: tonto69]
Gizmo Online   cat

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
could you link me to the forum install that isn't showing images? I took a look at the one in your sig and I see the nonewtopics image and post icons just fine
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#192484 - 07/22/07 09:10 PM Re: getting error message when trying to create new style [Re: Gizmo]
tonto69 Offline
member
Registered: 10/06/06
Posts: 140
Loc: Louisiana
the script is at toledobend.com/ubbthreads

This is a new site which I haven't launched yet. It uses hostforweb.com instead of Godaddy which I use for the one at LouisianaOutdoors.com. I'm using other scripts which wouldn't work on Godaddy.

Thanks.
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#192485 - 07/22/07 09:17 PM Re: getting error message when trying to create new style [Re: tonto69]
tonto69 Offline
member
Registered: 10/06/06
Posts: 140
Loc: Louisiana
I haven't launched the site so if nothing else works I might just switch hosting providers. Can anyone make a recommendation? This might be the fastest and cheapest way to go since I just have a basic license with no paid support included.
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#192487 - 07/22/07 10:39 PM Re: getting error message when trying to create new style [Re: tonto69]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
The best place to check if you have all permissions set is the Permission Checks in the control panel. That will check everything that actually needs to be writable by any portion of the script.
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#192498 - 07/23/07 03:20 AM Re: getting error message when trying to create new style [Re: Rick]
Gizmo Online   cat

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
Rick, not sure here, but if a file was created by apache, apache would always read it as being "ok", but when the user account tries to work with said files it won't be able to and will recieve a permission error as they don't own the file
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#192521 - 07/23/07 08:34 AM Re: getting error message when trying to create new style [Re: Gizmo]
tonto69 Offline
member
Registered: 10/06/06
Posts: 140
Loc: Louisiana
I've checked my permissions in the control panel several times and everything checked out OK. I'm about to check my email. A tech with the hosting company was supposed to check it out last night. I'll report back.
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#192522 - 07/23/07 08:44 AM Re: getting error message when trying to create new style [Re: tonto69]
tonto69 Offline
member
Registered: 10/06/06
Posts: 140
Loc: Louisiana
unfortunately tech support with my hosting provider hasn't helped much yet. The strange thing is I'm getting the warning messages I posted previously but the panel to create a new style is still usable underneath.

Does anyone else use hostforweb.com as their forums hosting provider?
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#192525 - 07/23/07 08:57 AM Re: getting error message when trying to create new style [Re: tonto69]
Gizmo Online   cat

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
according to http://www.webhostingtalk.com they seem decent enough, although it seems they oversell on their VPS', though that's not entirely out of the ordinary
_________________________
Forums: UGN Security & VNC Web Design & Development
UBB.Threads: UBB.Wiki, My UBBSkins, UBB.Sitemaps
Longtime UBB Supporter, UBB Beta Tester & Resident Post-A-Holic.
UBB Modifications, Styling, Coding Services, Disaster Recovery, and more!
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#192528 - 07/23/07 09:17 AM Re: getting error message when trying to create new style [Re: Gizmo]
tonto69 Offline
member
Registered: 10/06/06
Posts: 140
Loc: Louisiana
dont' know if this helps but here's a partial screen shot of what I get when I click the 'create new style' tab.


Attachments
scriptwarning.gif (58 downloads)

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#192530 - 07/23/07 09:39 AM Re: getting error message when trying to create new style [Re: tonto69]
tonto69 Offline
member
Registered: 10/06/06
Posts: 140
Loc: Louisiana
This just emailed from my hosting provider:

I'm not finding anything on the server that would cause those errors. If you could, contact the developer for any suggestions as to how to resolve that issue. If we can help with any of their suggestions, please let us know
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#192532 - 07/23/07 10:42 AM Re: getting error message when trying to create new style [Re: tonto69]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
Ok, seeing the error now, it's not trying to write at that point. It's just trying to read the directory. From that, it looks like images/markup_panel isn't even readable. Can you check the permissions on this directory?
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#192561 - 07/23/07 05:45 PM Re: getting error message when trying to create new style [Re: Rick]
tonto69 Offline
member
Registered: 10/06/06
Posts: 140
Loc: Louisiana
Rick I just checked it and everything was checked as readable. I unchecked and rechecked but still nothing. I think I'll move everything to ValueWeb hosting. Thanks.
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