Thanks for all these tips, guys. I think we'll be in the market for a new host fairly soon. We had a look at the VertexHost site and it looked pretty good. Giz, I don't think we're ready for a VPS yet, even though it's tempting.

Yeh allen, I believe that chart just takes uptime of the webserver into account; and just because the webserver is up doesn't mean something else on the server isn't b0ged (at least in my experiance lol)...

Rose, yeh a VPS s good for users who need dedicated resources, or want to consolidate hosting of their sites into one larger plan and don't yet have the need for a dedicated server.