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#203587 - 12/19/07 08:04 PM Error Message "We Cannot Proceed."
PsyBC_Tracy Offline
stranger
Registered: 12/10/07
Posts: 6
This may be a common question with a simple answer. In one of our Forums, no one can post. The following message appears:
____________________________________________________________

We cannot proceed.

The form you have submitted is no longer valid.

Please use your back button to return to the previous page.

____________________________________________________________

The correct permissions are given in UBB Threads' Control Panel, so I cannot determine the cause of this problem. Can you help asap? The users of the Forum have been waiting patiently.

Thanks!

Tracy Schlee
PsyBC
Top
#203592 - 12/19/07 08:37 PM Re: Error Message "We Cannot Proceed." [Re: PsyBC_Tracy]
ntdoc Offline
Registered: 11/09/06
Posts: 3384
Sounds like maybe a session cache issue, or time way off on the server.

What version of UBB and is it on Linux, or Windows ?

What version of MySQL and PHP ?
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#203607 - 12/19/07 10:45 PM Re: Error Message "We Cannot Proceed." [Re: ntdoc]
Gizmo Offline

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
I havne't really heard of this happening in UBB.T7... Are you running UBB.T6?
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#203627 - 12/20/07 03:49 AM Re: Error Message "We Cannot Proceed." [Re: Gizmo]
Ian Offline
Registered: 06/05/06
Posts: 4337
Loc: Essex, UK
we need forum url to be a compulsory registration field here ;\)
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#203629 - 12/20/07 04:02 AM Re: Error Message "We Cannot Proceed." [Re: Ian]
Gizmo Offline

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
Indeed
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#203640 - 12/20/07 08:41 AM Re: Error Message "We Cannot Proceed." [Re: Gizmo]
PsyBC_Tracy Offline
stranger
Registered: 12/10/07
Posts: 6
I know we're running on UBB.threads™ 6.5.2, but I have to find out about Linux, or Windows, and what version of MySQL and PHP.

Thanks!
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#203642 - 12/20/07 11:17 AM Re: Error Message "We Cannot Proceed." [Re: PsyBC_Tracy]
Ian Offline
Registered: 06/05/06
Posts: 4337
Loc: Essex, UK
To display php settings put

 Code:
<?php


phpinfo();


?>



into a php page such as /phpinfo.php and call it up in a browser \:\)
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#203646 - 12/20/07 01:40 PM Re: Error Message "We Cannot Proceed." [Re: Ian]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
This was a fairly common issue with 6.5.2. If you can't upgrade to version 7, then at the least you should upgrade to 6.5.5 that has a couple fixes in place for this.
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#203654 - 12/20/07 07:32 PM Re: Error Message "We Cannot Proceed." [Re: Rick]
Gizmo Offline

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
Moving this thread down to UBB.T6 support.
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#203655 - 12/20/07 07:33 PM Re: Error Message "We Cannot Proceed." [Re: Gizmo]
Gizmo Offline

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
err, wait, I would but it seems I'm not a mod of this forum...
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#203661 - 12/21/07 03:52 AM Re: Error Message "We Cannot Proceed." [Re: Gizmo]
Ian Offline
Registered: 06/05/06
Posts: 4337
Loc: Essex, UK
I don't think any of us are - needs Rick to move ;\)
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#203679 - 12/22/07 01:16 AM Re: Error Message "We Cannot Proceed." [Re: Gizmo]
Gizmo Offline

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
Now it's moved (Yey, I'm a mod in admin zone lol).

As for the issue at hand, I don't have much experiance with UBB.threads; but out of curiosity, what browser are users using that are recieving this error? is it every user?
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#203690 - 12/22/07 05:51 AM Re: Error Message "We Cannot Proceed." [Re: Gizmo]
Ian Offline
Registered: 06/05/06
Posts: 4337
Loc: Essex, UK
It is usually down to firewalls such as Nortons, has been an issue for a number of years.

However I think this is down to Norton and similar rather than threads.
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#203696 - 12/22/07 08:08 AM Re: Error Message "We Cannot Proceed." [Re: Ian]
Gizmo Offline

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
Ahh, like the "block referrer variable" setting ;\)
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#203702 - 12/22/07 11:41 AM Re: Error Message "We Cannot Proceed." [Re: Gizmo]
Ian Offline
Registered: 06/05/06
Posts: 4337
Loc: Essex, UK
hmmm... now you mention that I am not too sure LOL

Maybe I have got confused \:\(
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#203703 - 12/22/07 11:44 AM Re: Error Message "We Cannot Proceed." [Re: Ian]
Ian Offline
Registered: 06/05/06
Posts: 4337
Loc: Essex, UK
Apologies - I was totally wrong \:\(

I got confused \:\(

It is a php.ini setting.

See - http://www.ubbcentral.com/forums/ubbthreads.php/ubb/showflat/Number/129745 for more information
Top
#203764 - 12/23/07 08:59 PM Re: Error Message "We Cannot Proceed." [Re: Ian]
PsyBC_Tracy Offline
stranger
Registered: 12/10/07
Posts: 6
I wonder if any of you can help me . . .

What's invovoled in getting version 7 or 6.5.5. ? What's the cost of each? Is the subscribe/unsubscribe function working in both versions? Apparently, we've never had a version in which it works consistently.

Finally, what does it cost to have someone install it and how do we purchase a newer new version?
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#203777 - 12/24/07 04:15 AM Re: Error Message "We Cannot Proceed." [Re: PsyBC_Tracy]
Gizmo Offline

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
've not had a problem wiht the subscriptions in 7.

As for costs, it depends... You get access to both 6.5.5 and 7.x with a current member area subscription; so a renewal may be in order to get there; that's like $99.

As for upgrading, well, you could pay someone (such as myself, or groupee, etc) to do it for you; which would vary.
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#203786 - 12/24/07 06:44 AM Re: Error Message "We Cannot Proceed." [Re: PsyBC_Tracy]
Ian Offline
Registered: 06/05/06
Posts: 4337
Loc: Essex, UK
 Originally Posted By: PsyBC_Tracy
I wonder if any of you can help me . . .

What's invovoled in getting version 7 or 6.5.5. ? What's the cost of each? Is the subscribe/unsubscribe function working in both versions? Apparently, we've never had a version in which it works consistently.

Finally, what does it cost to have someone install it and how do we purchase a newer new version?


There is no need to purchase a new version - upgrades are always free - however you do need an active support subscription to enable downloads of the latest version.

It is not compulsory to pay this each year, and you need only pay when you wish to download the latest version.

7.3 is around the corner, so you might wish to upgrade to that once it is released, which should be early in the new year (it will be available as a private beta in the next few days)
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#204220 - 01/01/08 08:55 PM Re: Error Message "We Cannot Proceed." [Re: Gizmo]
PsyBC_Tracy Offline
stranger
Registered: 12/10/07
Posts: 6
Heeeyy, Okay!!

We can definitely do $99. To fix this problem.

How much to have you do this wonderful thing for us? What other problems could arise as a result of upgrading?

- Tracy Schlee, PsyBC
Top
#204221 - 01/01/08 09:02 PM Re: Error Message "We Cannot Proceed." [Re: Ian]
PsyBC_Tracy Offline
stranger
Registered: 12/10/07
Posts: 6
BTW, Ian, my nephew's name is Ian and my son's name is Spencer. You're destined to help me with this problem and make it as painless as possible.

- Tracy
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#204222 - 01/01/08 09:28 PM Re: Error Message "We Cannot Proceed." [Re: PsyBC_Tracy]
Gizmo Offline

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
Just FYI, this Ian isn't Ian Spence ;)... Ian Spence's name here is "Ian Spence"
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#204300 - 01/03/08 05:59 PM Re: Error Message "We Cannot Proceed." [Re: Gizmo]
PsyBC_Tracy Offline
stranger
Registered: 12/10/07
Posts: 6
Oops! Sorry!
For someone who helps administer Threads for my job, you'd think I would have known that.

\:\)
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#204319 - 01/03/08 08:34 PM Re: Error Message "We Cannot Proceed." [Re: PsyBC_Tracy]
Gizmo Offline

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
If you want to see Spence squirm, spell it "Spense" :nod: lol
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