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#203990 - 12/28/07 05:10 PM Slowness on new server
DennyP Offline
member
Registered: 04/12/04
Posts: 154
Loc: Phoenix, AZ
I just switched my 6.7.3 system from one dedicated server to another dedicated server with newer software so that I can upgrade to the new message board software after the new year.

Before transferring the message board, I deleted a lot of messages and members. I transferred the files per the documentation and rebuilt the system on the new server. I had no problems and only had to update paths to get it to work.

However, the message board is running very slowly on the new server. Sometimes evening timing out. The rest of my web site is running faster. I expected better performance because the server has more processing power, more memory, more disk space.

Can anyone suggest areas to look at with UBB.Classic that may speed things up? I rebuilt all the files when the board was restored on the new server. Is there any message logs I can check for errors that might shine a light on what's causing the slowness?

Thanks for any suggestions.
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#203994 - 12/28/07 05:33 PM Re: Slowness on new server [Re: DennyP]
Ian Offline
Registered: 06/05/06
Posts: 4337
Loc: Essex, UK
Hopefully someone with good experience with classic will pop along shortly to assist.

I did notice you have 3,572 people online, although 3402 of those are guests - so I am wondering if that is dragging you down?
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#204000 - 12/28/07 05:58 PM Re: Slowness on new server [Re: Ian]
DennyP Offline
member
Registered: 04/12/04
Posts: 154
Loc: Phoenix, AZ
I did discover that during the transfer, the accelerator flag was turned off. I turned it back on. But after 30 minutes or so I saw no improvement. I am in the process of rebuilding files again and will see what happens.
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#204001 - 12/28/07 06:00 PM Re: Slowness on new server [Re: Ian]
DennyP Offline
member
Registered: 04/12/04
Posts: 154
Loc: Phoenix, AZ
 Originally Posted By: Ian

I did notice you have 3,572 people online, although 3402 of those are guests
That number sounds suspect. I only have about 15000 members total and never have seen that many online at one time.


Edited by DennyP (12/28/07 07:00 PM)
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#204003 - 12/28/07 06:08 PM Re: Slowness on new server [Re: DennyP]
Ian Offline
Registered: 06/05/06
Posts: 4337
Loc: Essex, UK
I am assuming your forums are at http://www.dennyp.com/cgi-bin/ubbcgi/ultimatebb.cgi - these were the figures that I pulled from the top of your page.
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#204008 - 12/28/07 06:59 PM Re: Slowness on new server [Re: Ian]
DennyP Offline
member
Registered: 04/12/04
Posts: 154
Loc: Phoenix, AZ
I see what you're saying. That has to be bogus. I had just shut down the board for maintenance to rebulid files again. After just 5 minutes or so of being open, the number was over 3000.

The "Minutes to Track Users" is set to 15.

Anyone have any ideas?
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#204009 - 12/28/07 07:11 PM Re: Slowness on new server [Re: DennyP]
DennyP Offline
member
Registered: 04/12/04
Posts: 154
Loc: Phoenix, AZ
I clicked on some of the registered users that were listed in the current user list to check their details. Many of them haven't been on the board for 24 hours or more. Why are they on the list when the Minutes to Track Users value is set to 15?
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#204010 - 12/28/07 07:15 PM Re: Slowness on new server [Re: DennyP]
DennyP Offline
member
Registered: 04/12/04
Posts: 154
Loc: Phoenix, AZ
I wonder if it would be useful to click on the "Check to Reset Visitor Record" & the "Check to Reset All Recent Visitor Data" boxes in the Control Panel. The control panel page says only check them if advised by Groupee Support.
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#204024 - 12/28/07 10:42 PM Re: Slowness on new server [Re: DennyP]
JAISP Offline
old hand
Registered: 02/10/07
Posts: 1144
I see a conflict in your DNS entries for your web site. This would cause very slow operations in something like a message board.

One has a 204. IP address yet another has a 67. IP address on your look up for your web site through the DNS server.
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#204026 - 12/28/07 11:29 PM Re: Slowness on new server [Re: JAISP]
DennyP Offline
member
Registered: 04/12/04
Posts: 154
Loc: Phoenix, AZ
Thanks for that observation.

Can you elaborate on that so I can pass along the information to my ISP tech people. They have recently made some changes in DSN records in order to comply with some email standards in the area of the PTR records and reverse DNS.

Can you be more specific as to what you are looking at?

The 67 is the ip associated with my server. The 204 is unknown.
Thanks again for that tip.


Edited by DennyP (12/28/07 11:44 PM)
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