I just switched my 6.7.3 system from one dedicated server to another dedicated server with newer software so that I can upgrade to the new message board software after the new year.

Before transferring the message board, I deleted a lot of messages and members. I transferred the files per the documentation and rebuilt the system on the new server. I had no problems and only had to update paths to get it to work.

However, the message board is running very slowly on the new server. Sometimes evening timing out. The rest of my web site is running faster. I expected better performance because the server has more processing power, more memory, more disk space.

Can anyone suggest areas to look at with UBB.Classic that may speed things up? I rebuilt all the files when the board was restored on the new server. Is there any message logs I can check for errors that might shine a light on what's causing the slowness?

Thanks for any suggestions.

Hopefully someone with good experience with classic will pop along shortly to assist.

I did notice you have 3,572 people online, although 3402 of those are guests - so I am wondering if that is dragging you down?

I did discover that during the transfer, the accelerator flag was turned off. I turned it back on. But after 30 minutes or so I saw no improvement. I am in the process of rebuilding files again and will see what happens.

That number sounds suspect. I only have about 15000 members total and never have seen that many online at one time.

I am assuming your forums are at http://www.dennyp.com/cgi-bin/ubbcgi/ultimatebb.cgi - these were the figures that I pulled from the top of your page.

I see what you're saying. That has to be bogus. I had just shut down the board for maintenance to rebulid files again. After just 5 minutes or so of being open, the number was over 3000.

The "Minutes to Track Users" is set to 15.

Anyone have any ideas?

I clicked on some of the registered users that were listed in the current user list to check their details. Many of them haven't been on the board for 24 hours or more. Why are they on the list when the Minutes to Track Users value is set to 15?

I wonder if it would be useful to click on the "Check to Reset Visitor Record" & the "Check to Reset All Recent Visitor Data" boxes in the Control Panel. The control panel page says only check them if advised by Groupee Support.

I see a conflict in your DNS entries for your web site. This would cause very slow operations in something like a message board.

One has a 204. IP address yet another has a 67. IP address on your look up for your web site through the DNS server.

Thanks for that observation.

Can you elaborate on that so I can pass along the information to my ISP tech people. They have recently made some changes in DSN records in order to comply with some email standards in the area of the PTR records and reverse DNS.

Can you be more specific as to what you are looking at?

The 67 is the ip associated with my server. The 204 is unknown.
Thanks again for that tip.

I'm not seeing two IP's on my end:
*** Address: dennyp.com
*** IP: 67.15.104.19

Thanks Gizmo. Any other thoughts on why the board is very sluggish? Or ideas on why I show so many current users when I have my Minutes to Track Users set to 15? It's showing users who haven't been online for over 24 hours.

Thelockman ... can you elaborate on what you did to see two IPs?

Thanks to you both.

I tried clicking on the Control Panel's Reset Visitor Record and Reset all Visitor Data. This got rid of the list of bogus recent visitors and has sped up the board back to normal. I'm going to monitor this to see if it slowly creeps back to being slow after time since the problem happened about 2-3 days after starting the board on my new server.

Glad to see you are back up to speed

I did a DNS check on the domain name through my own DNS servers and found the same IP for the domain that Giz has seen then also did a check through Domain Tools and had gotten a different report.

http://whois.domaintools.com/dennyp.com

Thanks. The 207 ip address (not 204) is my old server that I moved from. Apparently the new ip hasn't propagated everywhere yet.

should only take 24-72 hours.

"7 business days" was the old (ancient) norm to populate; but NetSol does the updates for .com/.net domains and has RapidDNS so it's really rare things take more than 24 hours on them now adays; but some DNS servers could have one hell of a population lag...

Resetting the Visitor Record/Data information took care of the problem.

Glad we to hear you are stable now

I think ian's been drinking...

me - never .....