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#209793 - 04/04/08 03:49 PM Random Blank Pages (Wireshark Trace)
mswlogo_ Offline
newbie
Registered: 02/20/06
Posts: 28
Can anyone see anything here that would explain why I'm randomly getting blank pages. I think it's the hosting company problem but I can't pin point the problem and this the best I can come up with. If I wait minute and hit refresh it will receive the page.

GET /ubbthreads/ubbthreads.php?ubb=postlist&Board=10&page=1&PHPSESSID=ef88c70e414f92c81ffa9320682a1e6c HTTP/1.1

Accept: image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/x-ms-application, application/vnd.ms-xpsdocument, application/xaml+xml, application/x-ms-xbap, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/x-shockwave-flash, application/x-silverlight, */*

Referer: http://meridianunplugged.com/ubbthreads/

Accept-Language: en-us

UA-CPU: x86

Accept-Encoding: gzip, deflate

User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; InfoPath.1; .NET CLR 3.5.21022; .NET CLR 3.0.04506; MS-RTC LM 8)

Host: meridianunplugged.com

Connection: Keep-Alive

Cookie: ubbt_myid=2; ubbt_key=eaa2f673a9e8530c7b99bb8698452163; MeridianWiki_WIKI_ID=GeorgeMills; PHPSESSID=ef88c70e414f92c81ffa9320682a1e6c; ubbt_mysess=aab9221ab2571018f276769b93ddcb60



HTTP/1.1 200 OK

Date: Fri, 04 Apr 2008 19:32:22 GMT

Server: Apache

X-Powered-By: PHP/4.3.11

Keep-Alive: timeout=5, max=44

Connection: Keep-Alive

Transfer-Encoding: chunked

Content-Type: text/html



0
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#209832 - 04/05/08 10:16 AM Re: Random Blank Pages (Wireshark Trace) [Re: mswlogo_]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
Don't see anything that stands out. Do you have zlib compression enabled in the control panel? I was working on a site a couple days ago that was getting the same thing with zlib compression enabled. Wasn't just the forums, but other php pages that used it had the same thing.

So, there problem was something with zlib, once they disabled it, it was fine. Host is checking into it now. You might try disabling it and seeing if you still get blank pages.
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#209856 - 04/05/08 10:53 PM Re: Random Blank Pages (Wireshark Trace) [Re: Rick]
mswlogo_ Offline
newbie
Registered: 02/20/06
Posts: 28
Thanks but it's off.
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#209866 - 04/06/08 09:59 AM Re: Random Blank Pages (Wireshark Trace) [Re: mswlogo_]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
Hmm, you might check to see if there is any info in the webserver error logs maybe?
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#210224 - 04/12/08 07:44 PM Re: Random Blank Pages (Wireshark Trace) [Re: Rick]
mswlogo_ Offline
newbie
Registered: 02/20/06
Posts: 28
Ok, I think I may have found the problem.

I'm testing a fix now.

@session_start() was failing. Pain in the butt to track this down, I had to sprinkle trace commands to find it.

See PHP Bug http://bugs.php.net/bug.php?id=25876

My hosting company is running 4.3.11
I'm running ubbthreads 7.2.2

I'm trying one of the work arounds suggested in the bug

Fix is adding one line of code below to ...\lib\ubbthreads.inc.php
.
.
.
// ----------------------
// Start the session here
if (!defined('ALTER') && !defined('IMPORT')) {
session_save_path($config['SESSION_PATH']);
@ini_set("session.save_handler","files"); // Added per PHP Bug work around http://bugs.php.net/bug.php?id=25876
$check = @session_start();
header("Cache-control: private");
}
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#210233 - 04/13/08 03:39 AM Re: Random Blank Pages (Wireshark Trace) [Re: mswlogo_]
Mark S Offline
Carpal Tunnel
Registered: 07/04/06
Posts: 4447
Loc: Liverpool : England : UK
What a pain in the Butt Good Luck wink
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#210279 - 04/14/08 12:26 PM Re: Random Blank Pages (Wireshark Trace) [Re: Mark S]
mswlogo_ Offline
newbie
Registered: 02/20/06
Posts: 28
Just wanted to follow up that it does indeed seem to have fixed the problem.

Phew. I had been complaining and complaining to hosting company when it turns out it was not their fault at all.


Edited by mswlogo_ (04/14/08 12:26 PM)
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#210293 - 04/14/08 06:36 PM Re: Random Blank Pages (Wireshark Trace) [Re: mswlogo_]
Mark S Offline
Carpal Tunnel
Registered: 07/04/06
Posts: 4447
Loc: Liverpool : England : UK
Thanks for sharing wink
_________________________
Version v7.5.6 smile smile < Threads satisfaction status
People who inspire me Rick Gizmo Ian David jgeoff ntdoc
Oooo i hear 8 is coming? just after 7 my friend.
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#210298 - 04/14/08 07:43 PM Re: Random Blank Pages (Wireshark Trace) [Re: Mark S]
Gizmo Offline

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
Lol, well, technically it wasn't the UBB; just a simple bug in PHP which would have been fixed by upgrading (or in this case, hacking the offending file(s))
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#210311 - 04/14/08 10:56 PM Re: Random Blank Pages (Wireshark Trace) [Re: Gizmo]
mswlogo_ Offline
newbie
Registered: 02/20/06
Posts: 28
Sorry I didn't think it was so funny. It was a royal b%%ch to find.

It wasn't a "simple bug" when you have very little control over the host, no tracing and no error report from the app.

I could switch to PHP 5 host but that could easily expose other issues. And the only place I previously saw the "blank page" problem was under PHP 5.

I think UBB could make debugging through HTML easier and more sanity checking. A total blank page for this major failure made it really hard to find.

I also don't like blindly upgrading until things work, I like to get to the bottom of things.



Edited by mswlogo_ (04/14/08 11:00 PM)
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