Can anyone please help me? The 'Who's Online' box on the forum has been stuck for the last week and shows the same 5 users as online, though when you click 'details', the new page that pops up show's who's really online. Any suggestions on how to fix this please?
Thank you,
Sarah
(P.S. forum address can be provided on request if you think you can help)
#214253 - 06/10/0812:14 PMRe: 'Who's Online' box on forum page is stuck
[Re: ScriptKeeper]
Island Piper
member
Registered: 04/04/07
Posts: 141
Loc: Friday Harbor, WA
Currently set to 30 minutes. I was wondering if there would be a correlation there (and was planning on testing with that in mind).
However, in the previous version (v7.1.1) the WOL box and WOL detailed display were pretty much in sync with each other.
I haven't checked yet but was going to look and see if there was a cache timer for the WOL box, I know I've seen the timers for other stuff but never paid much attention to them. I guess now would be a good time to look into that!
#214275 - 06/10/0805:54 PMRe: 'Who's Online' box on forum page is stuck
[Re: Gizmo]
Island Piper
member
Registered: 04/04/07
Posts: 141
Loc: Friday Harbor, WA
Yeah, they're all correct. The WOL box was being updated, just seems to hold onto users longer than the detailed WOL display. (perhaps you were addressing the other poster in this thread wrt file perms...)
Were the 4 cache timer settings at CP -> Portal Settings, new for v7.3? I honestly don't recall seeing them there before.
In any case I now have the cache timer set the same as I do for the WOL timer, CP -> Display Options -> Who's Online. Seems to have resolved my issue, as far as I can tell...
Edited by Island Piper (06/10/0806:30 PM) Edit Reason: clarification
And thank you for your help with this and the paths to get to where everything is. I'm pretty new to this so really need the simple version to figure it out!
Yeah, they're all correct. The WOL box was being updated, just seems to hold onto users longer than the detailed WOL display. (perhaps you were addressing the other poster in this thread wrt file perms...)
Were the 4 cache timer settings at CP -> Portal Settings, new for v7.3? I honestly don't recall seeing them there before.
In any case I now have the cache timer set the same as I do for the WOL timer, CP -> Display Options -> Who's Online. Seems to have resolved my issue, as far as I can tell...
How long did it take for it to right itself when you did this as I've done that too and nothing's changed?
#214302 - 06/11/0807:08 AMRe: 'Who's Online' box on forum page is stuck
[Re: figaro]
Island Piper
member
Registered: 04/04/07
Posts: 141
Loc: Friday Harbor, WA
It should have righted itself after one or the other timers expired (I would assume) but I didn't wait, I cleared the cache and it seemed to be spot on after that.
CP -> Clear Cache
Regarding the file perm's if you have command line access to your server (assuming unix here) you would do the following inside your /ubbthreads root directory.
#214305 - 06/11/0808:05 AMRe: 'Who's Online' box on forum page is stuck
[Re: Sirdude]
Island Piper
member
Registered: 04/04/07
Posts: 141
Loc: Friday Harbor, WA
Assuming the host allows CHMOD via FTP.
Not all hosts do (we didn't either until I realized it was disabled).
I guess you just have to use what you have available, ssh or ftp (or gasp... telnet!)...
Since I've never used any hosting provider than my own (I own a ISP/Hosting company) I'm not sure what the industry standard is on ssh/telnet/ftp access.
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