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#215001 - 06/29/08 05:00 AM After upgrade 7.3 to 7.3.1 No language files are found
MatR Offline
stranger

Registered: 07/17/07
Posts: 19
Loc: St. Gallen, Switzerland
I receive this error message, when I upgrade from version 7.3 to 7.3.1

FATAL ERROR: Unable to find the g or english language directories. Please notify the administrator.

During the upgrade I did not change any directories. But I have also copied temp into the language folder
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#215002 - 06/29/08 06:33 AM Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: MatR]
arentzen Offline
newbie

Registered: 10/01/06
Posts: 40
Loc: Sunny island, Denmark
Hej MAtR

I did experience the same error as you: I did a upgrade from 7.2.2 to 7.3, and after that to 7.3.1 but got the same FATAL ERROR as you. I had to quit the upgrade process and went back to 7.2.2

Perhaps you shouldnt overwrite language files in 7.3.1 I hope somebody could give a hint
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Denmark
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#215022 - 06/30/08 10:58 AM Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: arentzen]
MatR Offline
stranger

Registered: 07/17/07
Posts: 19
Loc: St. Gallen, Switzerland
I think at some places names for languages have changed. In the old version it would show german and english now it only shows g and e. There must be so internal inconsistencies with theses variables.
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#215083 - 07/02/08 07:48 AM Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: MatR]
Rick Administrator Offline

*****

Registered: 06/04/06
Posts: 7567
Loc: Aberdeen, WA
The language options are stored in the cache file, and how they are stored has been changed. On each upgrade the scripts try to clear out the cache so it's rebuilt, however if that's not happening, what you can try is to ftp into your site. Go into your cache directory and delete everything except for the index.html file.
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#215093 - 07/02/08 02:19 PM Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: Rick]
MatR Offline
stranger

Registered: 07/17/07
Posts: 19
Loc: St. Gallen, Switzerland
I deleted everything in the cache directory except the index.html It is still behaving the same. It works ok, when I clean the cache of the browser, but after I want to log onto the adminitration panel. I get this error message and then it works only again. When I clear the cache of the browser. All things, which worked before do not work at all.
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#215218 - 07/05/08 11:49 PM Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: MatR]
MatR Offline
stranger

Registered: 07/17/07
Posts: 19
Loc: St. Gallen, Switzerland
I am a little disappointed by so little support. It seems to me that this problem is a bug that was introduced from version 7.3 to 7.3.1. So as long as there is no fix for this problem I recommend not to perform this upgrade, if you run a multilingual forum. Currently my forum is absolutely useless and I have to start think about a plan B. This is not the first time a update did not work and I had to set up the forum from scratch!!
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#215219 - 07/06/08 12:10 AM Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: MatR]
Sirdude Offline


Registered: 04/19/07
Posts: 2041
Loc: SoCal, USA
dunno if this is it, but i DID notice a temp directory in the languages directory.

i simply deleted it. seemed to me to NOT be needed and then i did the upgrade

i posted about it in a thread somewhere and am not sure if there was a reply as to why it was in there.

now, of course i only have upgraded sites with English..

but i'd think that you should try the upgrade without the directory..

if you need help, you can PM me info and i can look @ your site smile
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#215223 - 07/06/08 04:01 AM Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: Sirdude]
MatR Offline
stranger

Registered: 07/17/07
Posts: 19
Loc: St. Gallen, Switzerland
I deleted now this temp folder from the directory languages, but that did not help at all....

As I mentioned before there must be a bug some place in the language parameters, which was introduce during the changes performed from version 7.3 to 7.3.1 So a bugfix is needed!!!
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#215238 - 07/06/08 04:13 PM Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: MatR]
Rick Administrator Offline

*****

Registered: 06/04/06
Posts: 7567
Loc: Aberdeen, WA
The best thing to do is open up a support ticket. The forums are good for general support, but when there is an obvious issue a support ticket will get better response since we can actual get onto your site to debug.

It's not a global issue with upgrading. We have both english and german languages installed here and didn't come across any issues while upgrading.
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#215361 - 07/10/08 11:04 AM Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: Rick]
MatR Offline
stranger

Registered: 07/17/07
Posts: 19
Loc: St. Gallen, Switzerland
I have done so the same day, but since then I have not heard anything new. Hmmm it seems to be a real problem???
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#215367 - 07/10/08 04:05 PM Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: MatR]
Rick Administrator Offline

*****

Registered: 06/04/06
Posts: 7567
Loc: Aberdeen, WA
Hmm, there is one ticket in the system regarding this, not sure if it's yours. I had replied to it. Can you check the ticket to see if it's yours.
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#215388 - 07/11/08 04:22 AM Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: Rick]
MatR Offline
stranger

Registered: 07/17/07
Posts: 19
Loc: St. Gallen, Switzerland
Hmmm I have not received anything. I might have type my e-mail wrong, but at lease consistently wrong. I also have also not received any reference from the ticket system. What shall I do? Because at lease what I see the bug has not yet been fixed.
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#215392 - 07/11/08 07:57 AM Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: MatR]
Rick Administrator Offline

*****

Registered: 06/04/06
Posts: 7567
Loc: Aberdeen, WA
Hmm, go ahead and open up another ticket, and then let me know when you do so I can check.
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#216101 - 07/31/08 11:38 PM Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: Rick]
Markus_003 Offline
journeyman

Registered: 07/25/06
Posts: 54
Pitty I did not check this thread before doing my upgrade. I have exactly the same problem on my forum.

FATAL ERROR: Unable to find the e or croatian language directories. Please notify the administrator.

Hopefully I won't have to install my forum from scratch. I did many upgrades during past years, but this is a first time that it won't work.

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