Site Links
Home
Features
Documentation
Pricing & Order
Members Area
Support Options
Who's Online
5 registered (driv, Flyin V, Harold, Ruben Rocha, Thelockman), 28 Guests and 22 Spiders online.
Key: Admin, Global Mod, Mod
Featured Member
Registered: 11/08/06
Posts: 36
Top Posters (30 Days)
Ruben Rocha 179
Gizmo 112
Rick 106
Thelockman 79
driv 43
AllenAyres 35
ntdoc 28
Ian 24
Sirdude 23
ScriptKeeper 20
Latest Photos
My Home System
test photo gallery
Bernese Mountain Dogs
My Daimler
Dorado and shark
Page 1 of 2 1 2 >
Topic Options
Rate This Topic
#215510 - 07/15/08 11:13 PM Who's Online Version 7.3.1
Outdoorking Offline
member

Registered: 06/05/06
Posts: 188
Loc: Sydney, Australia
Hi All,

Just a quick question about the who's online box. Some of my members are complaining that they can not see themselves or others online even if they refresh the browser or even delete the cookies.

I have the noticed this myself since the update. Can anyone advise me what I need to do to fix this issue for my members. We are running our site on a linux server.

Thanks for any help you can give.
_________________________
Regards,

Bruce
www.outdoorking.com

Top
#215512 - 07/16/08 01:15 AM Re: Who's Online Version 7.3.1 [Re: Outdoorking]
driv Online   happy
Pooh-Bah
****

Registered: 01/10/04
Posts: 1703
Loc: Essex, UK
There's a new setting in the admin CP smile

Go to...

Admin CP || Portal settings >> How many Usernames should be displayed in Who's Online?
_________________________
Oi Oi Saveloy!
(Courtesy of Sd - well known Anglophile...!?!)
My True star rating wink

Top
#215514 - 07/16/08 02:14 AM Re: Who's Online Version 7.3.1 [Re: driv]
Outdoorking Offline
member

Registered: 06/05/06
Posts: 188
Loc: Sydney, Australia
Thanks driv but that does not make any difference as I don't even show up and I am the admin. I have even set the time to 1 minute and no difference.

Seems to be some sort of issue with my who's online box as it works ok here.
_________________________
Regards,

Bruce
www.outdoorking.com

Top
#215515 - 07/16/08 03:35 AM Re: Who's Online Version 7.3.1 [Re: Outdoorking]
driv Online   happy
Pooh-Bah
****

Registered: 01/10/04
Posts: 1703
Loc: Essex, UK
How many names are showing in the box?

Is it a consistent number?
_________________________
Oi Oi Saveloy!
(Courtesy of Sd - well known Anglophile...!?!)
My True star rating wink

Top
#215516 - 07/16/08 05:14 AM Re: Who's Online Version 7.3.1 [Re: driv]
Thelockman Online   crying
addict
****

Registered: 02/10/07
Posts: 438
Loc: Pennsylvania
Check the directory and file permissions in the cache folders.
_________________________
Beagle World - A forum for those who are owned by beagles.
Track Thunder - The Unofficial Racing Forum

Top
#215519 - 07/16/08 08:20 AM Re: Who's Online Version 7.3.1 [Re: Thelockman]
driv Online   happy
Pooh-Bah
****

Registered: 01/10/04
Posts: 1703
Loc: Essex, UK
Yeah I was thinking the same - perhaps the directory is not getting written to.
_________________________
Oi Oi Saveloy!
(Courtesy of Sd - well known Anglophile...!?!)
My True star rating wink

Top
#215529 - 07/16/08 01:19 PM Re: Who's Online Version 7.3.1 [Re: driv]
Gizmo Moderator Offline

***

Registered: 06/04/06
Posts: 12007
Loc: Portland, OR; USA
Well, keep in mind that there IS a cache on the WOL island, it won't refresh until the cache refreshes...

The WOL page itself does not have a cache, and will always list everyone who's currently active.
_________________________
UGN Security, Elite Web Gamers & VNC Web Design Owner
Longtime UBB Supporter, UBB7 Beta Tester & Resident Post-A-Holic

Top
#215598 - 07/18/08 07:58 PM Re: Who's Online Version 7.3.1 [Re: Thelockman]
Outdoorking Offline
member

Registered: 06/05/06
Posts: 188
Loc: Sydney, Australia
Originally Posted By: Thelockman
Check the directory and file permissions in the cache folders.


I have checked the file permission twice and they are correct. I still do not show up as on line and other members don't as well.

I am now on a linux server but was on windows before the move of the site.
_________________________
Regards,

Bruce
www.outdoorking.com

Top
#215600 - 07/18/08 08:30 PM Re: Who's Online Version 7.3.1 [Re: Outdoorking]
Sirdude Offline

*****

Registered: 04/19/07
Posts: 2077
Loc: SoCal, USA
it's because you are set to invisible in your profile.. now you have also turned off letting users select that as an option, so those who are already invisible can't change it so they ARE visible..

so they'll stay invisible..

what you can do to see who is currently invisible is run this query:
Sql Query:
select u.USER_DISPLAY_NAME from ubbt_USER_PROFILE up, ubbt_USERS u WHERE up.USER_VISIBLE_ONLINE_STATUS <> 'yes'
and u.USER_ID=up.USER_ID


you should notice some peeps (including you prolly) that are in that list.

soooooo, just run this query:
Sql Query:
update ubbt_USER_PROFILE SET USER_VISIBLE_ONLINE_STATUS='yes' WHERE USER_VISIBLE_ONLINE_STATUS <> 'yes'


and that will force everyone to visible and then be included in who's online wink
_________________________


Top
#215603 - 07/18/08 09:24 PM Re: Who's Online Version 7.3.1 [Re: Sirdude]
Outdoorking Offline
member

Registered: 06/05/06
Posts: 188
Loc: Sydney, Australia
Originally Posted By: Sirdude
it's because you are set to invisible in your profile.. now you have also turned off letting users select that as an option, so those who are already invisible can't change it so they ARE visible..

so they'll stay invisible..

what you can do to see who is currently invisible is run this query:
Sql Query:
select u.USER_DISPLAY_NAME from ubbt_USER_PROFILE up, ubbt_USERS u WHERE up.USER_VISIBLE_ONLINE_STATUS <> 'yes'
and u.USER_ID=up.USER_ID


you should notice some peeps (including you prolly) that are in that list.

soooooo, just run this query:
Sql Query:
update ubbt_USER_PROFILE SET USER_VISIBLE_ONLINE_STATUS='yes' WHERE up.USER_VISIBLE_ONLINE_STATUS <> 'yes'


and that will force everyone to visible and then be included in who's online wink


Sirdude I run the comand and this is what happened:

Script: /home/content/o/u/t/outdoorking/html/forum/admin/dodbcommand.php
Line#: 101
SQL Error: Unknown column 'up.USER_VISIBLE_ONLINE_STATUS' in 'where clause'
SQL Error #: 1054
Query: update ubbt_USER_PROFILE SET USER_VISIBLE_ONLINE_STATUS='yes' WHERE up.USER_VISIBLE_ONLINE_STATUS <> 'yes'
_________________________
Regards,

Bruce
www.outdoorking.com

Top
Page 1 of 2 1 2 >


Shout Box

Today's Birthdays
No Birthdays
Recent Topics
I'm the Admin but.....
by David DelMonte
Today at 11:12 AM
Fatal error: Smarty::require_once
()

by ThreadsUser
Today at 08:17 AM
PayPal batch file for ID'ing expired and failed payment subscriptions?
by Mitch P.
Today at 06:02 AM
Shrinking graemlins
by Djuma
Yesterday at 05:48 PM
2 problems I'm seeing now.
by DougMM
Yesterday at 04:39 PM
Forum Stats
4261 Members
33 Forums
30535 Topics
154977 Posts

Max Online: 978 @ 06/24/07 08:19 PM