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#216572 - 08/22/08 03:47 AM Performance issue on UBB.threads forum
olyclimber Offline
newbie
Registered: 10/31/06
Posts: 30
I'm not going to point the finger at what is wrong with our forums, but we are experiencing severe performance issues. We are also experiencing the same lag on a couple of test boards running both older and newer version of UBB.threads. Our production board is currently running 7.3.1 , and it and our two other test boards all are slower than molasses. The only common thing between these boards is that they are running a version of UBB.threads on Dreamhost. They are running on different databases and database servers. All take at leat 35 seconds or more to respond to a script.

Quote:
Generated in 105.722 seconds in which 0.072 seconds were spent on a total of 18 queries. Zlib compression enabled.


I can directly query the database and it responds quickly as expected (using PHPAdmin).

I also notice that the Photopost gallery random photo custom island is not refreshing with a new picture as it used to.

The board is found here:

http://cascadeclimbers.com/forum/

If anyone has ANY ideas as to what is wrong with our forums it would be greatly appreciated.

Thanks!

/porter
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Express Hosting "We are the official hosting company of UBB.threads. Ask us about our free migration services to migrate your UBB.threads installation."
#216573 - 08/22/08 03:50 AM Re: Performance issue on UBB.threads forum [Re: olyclimber]
olyclimber Offline
newbie
Registered: 10/31/06
Posts: 30
I should also note that other PHP based software on our site is function fine. The Photopost gallery responds fine, as well as our other PHP based software we are using. It is just the UBB.threads forums that is slow.
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#216574 - 08/22/08 03:55 AM Re: Performance issue on UBB.threads forum [Re: olyclimber]
olyclimber Offline
newbie
Registered: 10/31/06
Posts: 30
Here are the other two test forums with the same problem:

http://beta.cascadeclimbers.com/ubb7/

http://test.cascadeclimbers.com/forum/
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#216575 - 08/22/08 03:58 AM Re: Performance issue on UBB.threads forum [Re: olyclimber]
Yarp™ Offline
Registered: 08/30/06
Posts: 1513
Loc: Breda, NL
Don't know the problem, just that I am not experiencing it on my dreamhost setups.

I have pretty much all my testboards there.
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#216581 - 08/22/08 03:20 PM Re: Performance issue on UBB.threads forum [Re: Yarp™]
olyclimber Offline
newbie
Registered: 10/31/06
Posts: 30
I just tried to do a completely vanilla install of 7.3.1. The install script dies out during the creation of the tables, but I can see in MySQLAdmin that the tables are created. I browse to the forum and see the install that failed, but is partially there.

This is the debugging output...

Quote:
Generated in 70.079 seconds in which 0.020 seconds were spent on a total of 11 queries. Zlib compression disabled.


So a generic install of UBB is having the SAME result! Dreamhost says that the problem is our scripts...but this is a vanilla install...no customization at all. I had asked Dreamhost to look at it again, but I'm at a loss here. Its like something changed with PHP or something and it is only impacting UBB (an not our other PHP based software, including Photopost).
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#216584 - 08/22/08 04:00 PM Re: Performance issue on UBB.threads forum [Re: olyclimber]
JAISP Offline
old hand
Registered: 02/10/07
Posts: 1144
olyclimber, I will give you a secure sub site off one of my domain names for install and testing for reason to make sure it is not the script.

Send me a PM or contact me and I will set this up for you and give you all the access you need to do the testing.
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#216586 - 08/22/08 04:20 PM Re: Performance issue on UBB.threads forum [Re: JAISP]
olyclimber Offline
newbie
Registered: 10/31/06
Posts: 30
Well what do you know...the issue just "disappeared". All my forums are working as expected now. Though they haven't admitted anything yet, I suspect that Dreamhost made a config change or something. I'll see what they respond to my last email with...

Thanks for the offer Thelockman! I appreciate it!
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#216593 - 08/22/08 07:40 PM Re: Performance issue on UBB.threads forum [Re: olyclimber]
Gizmo Offline

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
I believe several users have had issues with Dreamhost; so your problem may be the only word in this paragraph starting with a D and ending with reamhost...
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#216595 - 08/22/08 11:30 PM Re: Performance issue on UBB.threads forum [Re: Gizmo]
JAISP Offline
old hand
Registered: 02/10/07
Posts: 1144
I knew if he did a test run on one of my machines and showed them it works fine they would know it was them not the script.
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#216596 - 08/23/08 04:44 AM Re: Performance issue on UBB.threads forum [Re: JAISP]
MattUK Offline
enthusiast
Registered: 06/25/06
Posts: 275
Also might be worth reading the thread that I started about performance issues.

Specifically with the help of everyone here we isolated it down to unread posts. The main index taking an age to load. Try setting all your posts to read at the bottom of the index page with one of the users that has the issue and see if that makes a difference.
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