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#219349 - 11/16/08 09:27 AM Software download...
Gismo der erste Offline
newbie
Registered: 10/21/07
Posts: 42
Loc: Germany
Hello,

my authorisation for the member's area ran up to the 05th November. However, I need the software of the UBB.threads 6.5.5. Do I be able to do this, nevertheless, still somewhere downloaden?

Sorry, my english is bad... In German:

Hallo,

mein Zugang zum Mitglieder Bereich lief bis zum 05. November. Ich brauche aber die Software des UBB.threads 6.5.5, kann ich die nachträglich noch irgendwo runterladen?
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#219368 - 11/16/08 04:56 PM Re: Software download... [Re: Gismo der erste]
Ruben Offline

Registered: 12/20/03
Posts: 4264
Loc: Lutz,FL
NO You can't download. You need member access to do it.
Threads 6.5.5 is still there.
The new version is 7.4.1
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#219370 - 11/16/08 05:47 PM Re: Software download... [Re: Ruben]
Ruben Offline

Registered: 12/20/03
Posts: 4264
Loc: Lutz,FL
I hope I did not sound angry to you.
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#219380 - 11/17/08 10:40 AM Re: Software download... [Re: Ruben]
Gismo der erste Offline
newbie
Registered: 10/21/07
Posts: 42
Loc: Germany
Hello,

I just want the new version 6.5.5 does not.
Is this impossible? I own a license.
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#219388 - 11/17/08 01:25 PM Re: Software download... [Re: Gismo der erste]
ntdoc Offline
Registered: 11/09/06
Posts: 3382
Having a license provides you the right to run the software but does not cover the right for UPGRADES unless you're support contract is up to date.

If your contract is up to date then you should have
License Number:
License Password:

Then access this site: Members Area
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#219411 - 11/18/08 08:03 AM Re: Software download... [Re: ntdoc]
Gismo der erste Offline
newbie
Registered: 10/21/07
Posts: 42
Loc: Germany
I will NOT upgrade!
I just want to use the old version and I need only download the 6.5.5...

I have the license information, so number and password.
If I login I get this message:

"Access Has Expired"

I want nothing new, the only thing I can use.
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#219412 - 11/18/08 08:40 AM Re: Software download... [Re: Gismo der erste]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
You've always needed current access to the members area to download any version. We don't really keep records of what version was available when each person's members area access expired. It's somewhat like when you buy software that comes on a CD. If you lose it and don't have a backup, normally you'd need to repurchase.
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#219413 - 11/18/08 09:05 AM Re: Software download... [Re: Rick]
Gismo der erste Offline
newbie
Registered: 10/21/07
Posts: 42
Loc: Germany
I can assure you my license number announce.
So you should check yes to whatever version I had access.
And then yes, it should not be a problem, for me the software to provide.
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#219423 - 11/18/08 02:50 PM Re: Software download... [Re: Gismo der erste]
David Dreezer Offline

Pooh-Bah
Registered: 07/21/06
Posts: 2199
If you've lost your access then you've lost your ability to download the software. If you purchase access you will again be able to download the software again.
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#219439 - 11/19/08 04:50 AM Re: Software download... [Re: David Dreezer]
Gismo der erste Offline
newbie
Registered: 10/21/07
Posts: 42
Loc: Germany
That is not very professional.
Other companies let their customers download the software forever.
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