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#219819 - 12/02/08 09:02 AM PayPal batch file for ID'ing expired and failed payment subscriptions?
Mitch P. Offline

old hand
Registered: 06/23/06
Posts: 827
I've been using automatically renewing annual subscriptions for access my forum for over a year.

I'm looking for an easier way to deal with canceled subscriptions (which did not auto renew) and subscriptions where the renewal payment failed.

Anyone know if there is a way to run a batch file that say finds everyone who successfully made a subscription payment in November 2007 but did not successfully make a subscription payment in November 2008?
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#219860 - 12/03/08 03:55 PM Re: PayPal batch file for ID'ing expired and failed payment subscriptions? [Re: Mitch P.]
Mitch P. Offline

old hand
Registered: 06/23/06
Posts: 827
The money from subscriptions = good

Managing renewals = sucks
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#219870 - 12/04/08 12:35 AM Re: PayPal batch file for ID'ing expired and failed payment subscriptions? [Re: Mitch P.]
SD Offline
Registered: 04/19/07
Posts: 4056
Loc: SoCal, USA
the 'batch file' would be an SQL query and it would be possible smile
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#223679 - 03/06/09 05:30 PM Re: PayPal batch file for ID'ing expired and failed payment subscriptions? [Re: Mitch P.]
janitor Offline
journeyman
Registered: 08/09/06
Posts: 75
Quote:
The money from subscriptions = good
Managing renewals = sucks


I dont think too many people realize how important this really is, there are so many bugs in the subscription program.

I probably have 50+ members that are using my site for free, I dont know what to do!

There are so many ways of them accidentally falling into a flaw.

I have posted in 2 other places hoping for some help.
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#223680 - 03/06/09 05:41 PM Re: PayPal batch file for ID'ing expired and failed payment subscriptions? [Re: janitor]
Ruben Online   hyper

Registered: 12/20/03
Posts: 4424
Loc: Lutz,FL
I see you posted in the bugs forum 2/27 it is possible Rick missed the post or is working on the issue.
You might try to bump that post to get his attention.
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#223686 - 03/06/09 06:18 PM Re: PayPal batch file for ID'ing expired and failed payment subscriptions? [Re: Ruben]
janitor Offline
journeyman
Registered: 08/09/06
Posts: 75
Everyone in here is great, I don't want to be a pest, just thinking some things are more important to them. I am patiently waiting a turn smile
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#223687 - 03/06/09 06:22 PM Re: PayPal batch file for ID'ing expired and failed payment subscriptions? [Re: janitor]
Ruben Online   hyper

Registered: 12/20/03
Posts: 4424
Loc: Lutz,FL
Still I would bump your post in the bugs forum. Like I said Rick may have overlooked it or is still working on a resolution.
Posting on 02/27/09. Is ample time to expect a response.
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#223688 - 03/06/09 06:28 PM Re: PayPal batch file for ID'ing expired and failed payment subscriptions? [Re: janitor]
Mitch P. Offline

old hand
Registered: 06/23/06
Posts: 827
In an attempt to deal with this issue, I manually looked at my PayPal subscribers by doing a search of my subscriptions in the PayPal system.

I'm sure I didn't find all the problem accounts, but I feel I got most of them.

I'm only dealing with 2,000+ subs. I couldn't imagine checking over more.

Some background ...

I started taking subscription payments before it was a feature in Threads. I'm still running 7.2, and haven't upgraded to the latest version yet, so I haven't seen how it handles subs. I do know that I'm going to have to do more manual work (such as entering expiration dates in profiles) when I finally do upgrade.

I realize probably not a lot of people are running paid forums, but I decided to in 2007. Mainly for two reasons:
1. I started to question how much time I spent moderating my site and dealing with those who posted garbage. Going to a paid site was a way to instantly weed out the troublemakers. Of course it also meant losing some good members, but it was a risk I decided to take.

2. Revenue
Considering how the economy -- and advertising -- has changed, I'm happy I did this. Ad dollars aren't as easy to come by any more.
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#223689 - 03/06/09 06:33 PM Re: PayPal batch file for ID'ing expired and failed payment subscriptions? [Re: Mitch P.]
Mitch P. Offline

old hand
Registered: 06/23/06
Posts: 827
Totally off the subject, but Ruben, how the heck do you have 2003 registration date? laugh I thought this new UBB board went online in 2006. Even Rick has a 2006 reg date.
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#223690 - 03/06/09 06:37 PM Re: PayPal batch file for ID'ing expired and failed payment subscriptions? [Re: Mitch P.]
Gizmo Offline

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
Weird; you'd think I'd have an old one too frown...


Edited by Gizmo (03/06/09 06:37 PM)
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