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#220240 - 12/14/08 03:04 PM HELP - Imported 6.4.4-->6.5.5-->7.4.1 Now have 9000+ Moderators
packlite Offline
journeyman
Registered: 09/25/06
Posts: 80
Yesterday successfully imported 6.4.4-->6.5.5-->7.4.1
but now all members appear in the control panel as moderators and none as users. Not good.

In 6.5.5, when I query, via "Member Mgmt", on moderators, I get the correct response, when I query on users, I get the correct response.

In the new 7.4.1 implementation, it appears that the actual moderators listed for each forum is correct, but again, in the "Group Mgmt" panel in the CP, it shows all as mods and none as users.

There is a similar post here but no posted resolution


Edited by packlite (12/14/08 03:15 PM)
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#220258 - 12/15/08 03:31 PM Re: HELP - Imported 6.4.4-->6.5.5-->7.4.1 Now have 9000+ Moderators [Re: packlite]
AllenAyres Offline

Registered: 12/29/03
Posts: 1995
Loc: Texas
You might open a support ticket with Rick to take a look at it.
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#220280 - 12/15/08 08:00 PM Re: HELP - Imported 6.4.4-->6.5.5-->7.4.1 Now have 9000+ Moderators [Re: AllenAyres]
ntdoc Offline
Registered: 11/09/06
Posts: 3384
My guess would be you could manually correct it in the Control Panel, but with that many users I'm also sure no one wants to manually do that.

Hopefully Rick, or SD or someone more familiar with the 7.41 code and MySQL can provide a quick scripted fix for this.
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#220343 - 12/18/08 02:03 PM Re: HELP - Imported 6.4.4-->6.5.5-->7.4.1 Now have 9000+ Moderators [Re: ntdoc]
packlite Offline
journeyman
Registered: 09/25/06
Posts: 80
I suspect the problem has to do with the importer from 6.5.5 to 7.4.1 has a problem interpreting the fact that 6.5.5 has moderators but 7.4.1 has both moderators and global moderators.

My moderators were mapped over as global moderators and all users mapped over as moderators.

The "fix" I made was to move all users from moderator to user and then in permissions lock out moderators. Now, in effect, I have only users and global moderators.
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#220350 - 12/18/08 06:26 PM Re: HELP - Imported 6.4.4-->6.5.5-->7.4.1 Now have 9000+ Moderators [Re: packlite]
Gizmo Offline

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
I'm thinking it's a problem with the 7.4.1 permission matrix and the importer script; since the USERS group used to be 4, and is now 5 (if i recall) due to Global Moderators group being added...
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#220368 - 12/19/08 12:28 PM Re: HELP - Imported 6.4.4-->6.5.5-->7.4.1 Now have 9000+ Moderators [Re: Gizmo]
AllenAyres Offline

Registered: 12/29/03
Posts: 1995
Loc: Texas
There you go - and thanks for finding this bug, I was about to do a huge import and this would not have been fun at all :/
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#222689 - 02/19/09 05:00 PM Re: HELP - Imported 6.4.4-->6.5.5-->7.4.1 Now have 9000+ Moderators [Re: AllenAyres]
lexfrost Offline
stranger
Registered: 11/15/06
Posts: 11
I had this exact same problem with 3000+ users all in the moderators group.

I did the following MySQL line and moved them all to the users group, took 5 mins, saved me 5 months of hand editing!
--------------------------

UPDATE `database_name`.`ubbt_USER_GROUPS` SET `GROUP_ID` = '4' WHERE `ubbt_USER_GROUPS`.`GROUP_ID` =3

--------------------------
The only thing you need to edit in the code above is to put your database name where it says "database_name" ... the rest of the code should be standard on normal installations. This will move all your users from the Moderator Group (Group 3) to the Users group (group 4).
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#223189 - 02/26/09 11:32 AM Re: HELP - Imported 6.4.4-->6.5.5-->7.4.1 Now have 9000+ Moderators [Re: lexfrost]
AllenAyres Offline

Registered: 12/29/03
Posts: 1995
Loc: Texas
Did we ever update the classic_import script to handle all the group changes done in the last few .threads upgrades?
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#223205 - 02/26/09 12:25 PM Re: HELP - Imported 6.4.4-->6.5.5-->7.4.1 Now have 9000+ Moderators [Re: AllenAyres]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
Yeah, I just did an import of a UBB.classic yesterday that had a few custom groups and didn't run into a problem. I keep trying to adjust it to fix issues that people find but haven't run into the issue yet where people get put into the wrong groups.
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#223207 - 02/26/09 12:27 PM Re: HELP - Imported 6.4.4-->6.5.5-->7.4.1 Now have 9000+ Moderators [Re: Rick]
SD Offline
Registered: 04/19/07
Posts: 4056
Loc: SoCal, USA
with the beta releases, i'm seeing an importers directory, but it is empty..

is this by design?
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#223208 - 02/26/09 12:32 PM Re: HELP - Imported 6.4.4-->6.5.5-->7.4.1 Now have 9000+ Moderators [Re: SD]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
Yes, by default it's empty since most people don't need them. It's just there so users know where to upload the importer files if they need to do an import.
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#223215 - 02/26/09 12:57 PM Re: HELP - Imported 6.4.4-->6.5.5-->7.4.1 Now have 9000+ Moderators [Re: Rick]
SD Offline
Registered: 04/19/07
Posts: 4056
Loc: SoCal, USA
well the threads_import.zip is 403 on the beta download location..

just FYI wink
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#223217 - 02/26/09 01:08 PM Re: HELP - Imported 6.4.4-->6.5.5-->7.4.1 Now have 9000+ Moderators [Re: SD]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
Maybe that's it. I haven't updated the ones on the beta site in quite some time. Those are definitely not up to date.
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#223218 - 02/26/09 01:10 PM Re: HELP - Imported 6.4.4-->6.5.5-->7.4.1 Now have 9000+ Moderators [Re: Rick]
SD Offline
Registered: 04/19/07
Posts: 4056
Loc: SoCal, USA
yah, i've been using those guys all along frown

/me cries..
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#223219 - 02/26/09 01:33 PM Re: HELP - Imported 6.4.4-->6.5.5-->7.4.1 Now have 9000+ Moderators [Re: SD]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
Totally forgot about em. I'll get those updated as soon as I get a chance.
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#223221 - 02/26/09 01:49 PM Re: HELP - Imported 6.4.4-->6.5.5-->7.4.1 Now have 9000+ Moderators [Re: Rick]
AllenAyres Offline

Registered: 12/29/03
Posts: 1995
Loc: Texas
hehe, thank you Rick smile
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#225090 - 03/31/09 12:20 PM Re: HELP - Imported 6.4.4-->6.5.5-->7.4.1 Now have 9000+ Moderators [Re: AllenAyres]
DrPill Offline
stranger
Registered: 04/12/07
Posts: 4
Has this issue been fixed with 7.5.2? Is it the same import script for 7.5.2 as well? It appears so...

I just finished migrating from 6.5.1 to 7.4.1 and all appeared successful except I have a few thousand users in the Administrators group. I'm assuming this related to this post...any fix for this?

Thanks.
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#225102 - 03/31/09 03:13 PM Re: HELP - Imported 6.4.4-->6.5.5-->7.4.1 Now have 9000+ Moderators [Re: DrPill]
Ruben Online   hyper

Registered: 12/20/03
Posts: 4424
Loc: Lutz,FL
I can't say this was addressed in 7.4.1 but the current release is 7.5.2 and I believe Rick has addressed this a couple of times the last few releases.
But in any case it is probably to late for you.
I would suggest to open a support ticket. Rick has fixed this several times for users.
It is just a matter of running a query to move members to the correct groups.
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