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#223929 - 03/11/09 10:27 AM PM Replies to automated PMs
Basil Offline
addict 		Registered: 08/18/06
Posts: 685
Loc: Southwest US
When someone registers, my system sends them a "PM" from me. Sometimes people reply to that welcome PM with a question or comment but I never receive that PM. Is there a way for me to receive replies to PMs that are automated (another example is the automated PM the system sends people when they subscribe)
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#223930 - 03/11/09 10:57 AM Re: PM Replies to automated PMs [Re: Basil]
DLWebmaestro Offline
enthusiast 		Registered: 03/26/08
Posts: 333
Loc: North Carolina
You're speaking of the PM that includes:
Quote:
Please do not reply to this message as this is just an automated welcome message to thank you for joining our community.
,right?

I say if they're dense enough to reply, you probably don't want to hear their pearls of wisdom.
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#223941 - 03/11/09 03:59 PM Re: PM Replies to automated PMs [Re: DLWebmaestro]
Robje01 Offline
enthusiast 		Registered: 01/19/08
Posts: 239
Loc: Netherlands - Valkenswaard
True, but is is possible it's sent from another account than yours? Try reading such an PM en look from which user it's sent and see for the USERID it it, is it the same as yours?

I have an account Admin with display name similar to my own account. That's how this may happen. Just guessing.

Rob
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#223943 - 03/11/09 04:47 PM Re: PM Replies to automated PMs [Re: Robje01]
Ruben Online hyper

Registered: 12/20/03
Posts: 4424
Loc: Lutz,FL
No I think what Basil is getting at is after a user registers they get a welcome Private message.
Even though the default message says do not reply many people do.
For auto messages such as the welcome message, If the user attempts to reply nothing happens.
But it looks like to the user their reply was sent. But in fact I think it sends a reply to the user themself.

1. No error message that it will not be sent(BUG?)
2. The message is not delivered.

At the very least, If you can't reply at least have a error message that states so.
Then you could edit the default message and add additional info on how to contact somebody.

This seems to be the case in all messages that are generated by the board, not a user,Mod or Admin.




Edited by Ruben (03/11/09 04:51 PM)
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#223945 - 03/11/09 06:00 PM Re: PM Replies to automated PMs [Re: Ruben]
Robje01 Offline
enthusiast 		Registered: 01/19/08
Posts: 239
Loc: Netherlands - Valkenswaard
So he should check the participants probably...

Rob
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#223946 - 03/11/09 06:10 PM Re: PM Replies to automated PMs [Re: Robje01]
Ruben Online hyper

Registered: 12/20/03
Posts: 4424
Loc: Lutz,FL
No, When you are a new person on the forum. You get a welcome private message. When you read the welcome private message try to reply to the message.
Then try to read the reply as administrator.
It is not there.
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#223948 - 03/11/09 07:20 PM Re: PM Replies to automated PMs [Re: Ruben]
Robje01 Offline
enthusiast 		Registered: 01/19/08
Posts: 239
Loc: Netherlands - Valkenswaard
I know what you mean, i registered myself as new user, received the welcome message and the participant is just me (the new user) and admin isn't. So probably it could be solved by changing adduser.inc.php

Find:
Code:
	$query = "
		insert into {$config['TABLE_PREFIX']}PRIVATE_MESSAGE_USERS
		(TOPIC_ID,USER_ID,MESSAGE_LAST_READ)
		values
		('$message_id','$Uid',1)
	";
	$dbh->do_query($query,__LINE__,__FILE__);


Add under it:
Code:
	$query = "
		insert into {$config['TABLE_PREFIX']}PRIVATE_MESSAGE_USERS
		(TOPIC_ID,USER_ID,MESSAGE_LAST_READ)
		values
		('$message_id','{$config['MAIN_ADMIN_ID']}',1)
	";
	$dbh->do_query($query,__LINE__,__FILE__);



Rob


Edited by Robje01 (03/11/09 08:15 PM)
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#223950 - 03/11/09 07:31 PM Re: PM Replies to automated PMs [Re: Robje01]
Robje01 Offline
enthusiast 		Registered: 01/19/08
Posts: 239
Loc: Netherlands - Valkenswaard
just tested it and it works like a charm...
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#223963 - 03/11/09 10:07 PM Re: PM Replies to automated PMs [Re: Robje01]
DLWebmaestro Offline
enthusiast 		Registered: 03/26/08
Posts: 333
Loc: North Carolina
You're enabling idiocy! wink
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#223965 - 03/11/09 11:52 PM Re: PM Replies to automated PMs [Re: DLWebmaestro]
Basil Offline
addict 		Registered: 08/18/06
Posts: 685
Loc: Southwest US
Originally Posted By: DLWebmaestro
You're speaking of the PM that includes:
Quote:
Please do not reply to this message as this is just an automated welcome message to thank you for joining our community.
,right?

I say if they're dense enough to reply, you probably don't want to hear their pearls of wisdom.


The PM for a welcome does have a disclaimer, but other automated PMs do not. I've attached an example of the PM that a user gets sent when their subscription expires. As you can see that automated PM does not say don't reply.

Even if the PM had such a disclaimer, I have members who pay me to participate on my forum and I don't want to take an adversarial attitude with them; it's bad business. Many of my members are older folks and not always very computer savvy, so I want to make things as easy for them as I can.



Attachments
auto_pm.jpg (34 downloads)



Edited by Basil (03/12/09 12:05 AM)
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