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Registered: 06/05/06
Posts: 709
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Express Hosting
"We are the official hosting company of UBB.threads. Ask us about our free migration services to migrate your UBB.threads installation."
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#225273 - 04/02/09 03:00 PM
Re: Emergence - boards offline
[Re: luket]
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member
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Registered: 11/09/04
Posts: 191
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[ERROR][Thu, Apr 02 2009 10:57:12 -0800] [] [72.30.79.94] Script: - Line: Unable to connect to the database! - Access denied for user 'XXX'@'YYY' (using password: YES)
[ERROR][Thu, Apr 02 2009 10:57:16 -0800] [] [12.107.176.254] Script: - Line: Unable to connect to the database! - Access denied for user 'XXX'@'YYY' (using password: YES)
[ERROR][Thu, Apr 02 2009 10:57:20 -0800] [] [66.249.66.11] Script: - Line: Unable to connect to the database! - Access denied for user 'XXX'@'YYY' (using password: YES)
[ERROR][Thu, Apr 02 2009 10:57:21 -0800] [] [66.249.66.11] Script: - Line: Unable to connect to the database! - Access denied for user 'XXX'@'YYY' (using password: YES)
[ERROR][Thu, Apr 02 2009 10:57:34 -0800] [] [66.249.66.11] Script: - Line: Unable to connect to the database! - Access denied for user 'XXX'@'YYY' (using password: YES)
[ERROR][Thu, Apr 02 2009 10:57:38 -0800] [] [66.249.66.11] Script: - Line: Unable to connect to the database! - Access denied for user 'XXX'@'YYY' (using password: YES)
[ERROR][Thu, Apr 02 2009 10:57:43 -0800] [] [72.30.79.94] Script: - Line: Unable to connect to the database! - Access denied for user 'XXX'@'YYY' (using password: YES)
[ERROR][Thu, Apr 02 2009 10:57:55 -0800] [] [66.249.66.11] Script: - Line: Unable to connect to the database! - Access denied for user 'XXX'@'YYY' (using password: YES)
[ERROR][Thu, Apr 02 2009 10:58:00 -0800] [] [38.99.44.105] Script: - Line: Unable to connect to the database! - Access denied for user 'XXX'@'YYY' (using password: YES)
[ERROR][Thu, Apr 02 2009 10:58:06 -0800] [] [66.249.66.11] Script: - Line: Unable to connect to the database! - Access denied for user 'XXX'@'YYY' (using password: YES)
[ERROR][Thu, Apr 02 2009 10:58:07 -0800] [] [66.249.66.11] Script: - Line: Unable to connect to the database! - Access denied for user 'XXX'@'YYY' (using password: YES)
[ERROR][Thu, Apr 02 2009 10:58:09 -0800] [] [67.94.233.110] Script: - Line: Unable to connect to the database! - Access denied for user 'XXX'@'YYY' (using password: YES)
[ERROR][Thu, Apr 02 2009 10:58:13 -0800] [] [67.94.233.110] Script: - Line: Unable to connect to the database! - Access denied for user 'XXX'@'YYY' (using password: YES)
[ERROR][Thu, Apr 02 2009 10:58:13 -0800] [] [66.249.66.11] Script: - Line: Unable to connect to the database! - Access denied for user 'XXX'@'YYY' (using password: YES)
Edited by luket (04/02/09 04:38 PM) Edit Reason: removed real name
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Member since November 2004 Gold Member since Feb 2008
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#225332 - 04/02/09 09:20 PM
Re: Emergence - boards offline
[Re: Gizmo]
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member
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Registered: 11/09/04
Posts: 191
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I think the login info was fine, the UBB changed his username in the config file, and thus it was being submitted wrong due to this odd behavior. Correct. it was fine until i went to the "Game-Master.Net » Control Panel » DB, Paths & URLs" of the control panel. At this point the CP CHANGED: 1. Database Username: my message board account name 2. Database Password: my message board account password When I hit submit, it shoved this info into the config file whereby screwing me over for all future DB access. (since my message board user name is incompatable with the DB.) Luket, if I'm assuming this correct (as mentioned above) would you be willing to backup your config file, and go and just submit the db info page to see if it overwrites your mysql username again to narrow down if it is a bug with this area? Done. I fix everything and went back to the "Game-Master.Net » Control Panel » DB, Paths & URLs" and noticed that in fact it auto filled in those two database fields (user and password) with my message board info. I then hit Submit and verified that once again my config file was updated with the bad user name (and password) The problem is very simple. The "Game-Master.Net » Control Panel » DB, Paths & URLs" section should NEVER change those fields unless explicitly asked to do so.
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#225481 - 04/07/09 03:38 PM
Re: Emergence - boards offline
[Re: Gizmo]
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member
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Registered: 11/09/04
Posts: 191
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I understand the "it's not our problem" mentality, but an unhappy UBB customer is an unhappy UBB customer. If other message board software solves the problem, then UBB could lose market share, because in the end; a customer doesn't really care who's problem it is, they just want to to all work. I too am a software developer. My software works on all versions of Windows, but I had to either (1) say 'too bad' to people running Windows NT, or (2) work around the shortcomings of NT. I chose to do the extra work needed so that my customers had a good experience. My customers--like your customers--HATE to hear "it's not my problem"; especially when we know that you CAN work around the problem, but CHOOSE not to on principal. Even though you're not asking; I recommend you work around the problem and never utter the words "It's not our problem" again  PS. Don't you guys have a #define mechanism? Can you say something like: #define EMAIL flabber_123 #define PASSWORD snarf_6969 such that the developer sees human readable names and the runtime environment sees some uninteresting field names?
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