Pay by check problem for gold option. - UBB.threads PHP Forum Software Community

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#228361 - 08/16/09 03:57 PM

Pay by check problem for gold option.

Ruben

Registered: 12/20/03
Posts: 4268
Loc: Lutz,FL

I will be upgrading to gold soon and I noticed a issue with paying by check.
Regular membership renewal has the option to pay by plastic or check but upgrading to gold does not.
Why?
Here is what I see to renew regular member renewal:

Quote:

Non Credit Card Payment Methods
By Mail
Please complete one of the License Order forums(TYPO Error) above to receive a transaction number. Mail the transaction number with your payment, and you'll receive your license information via email.

Mail To: Groupee, Inc.
ATTN: Accounting
1904 Third Avenue, Suite 525 Seattle, WA 98101 USA

Note that Software upgrades and conversions may only be paid for online by credit card.
By Purchase Order
If your organization requires an invoice before payment, please send your purchase order to the address above after completing the ordering process online.

Note that Software upgrades and conversions may only be paid for online by credit card.

So if you can renew membership by mail/check why not upgrades?

I can only assume that it can't be the dollar amount that is the reason.
Renew membership $99.00
Upgrade to gold $325.00

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#228364 - 08/16/09 07:05 PM

Re: Pay by check problem for gold option. [Re: Ruben]

Gizmo

Registered: 06/05/06
Posts: 14904
Loc: Portland, OR; USA

actually it is forums (and not a typo) since it's stating to fill out one of multiple forums...

How I read that is that you can only pay ONLINE by creditcard, but you can mail a check...

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#228383 - 08/17/09 01:39 PM

Re: Pay by check problem for gold option. [Re: Gizmo]

Ruben

Registered: 12/20/03
Posts: 4268
Loc: Lutz,FL

Okay forums it is I guess but I call it a form.
But you still can't upgrade to gold with out a credit card on line.
It(forum/form) requires a credit card to submit and no other option.

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#228396 - 08/17/09 02:54 PM

Re: Pay by check problem for gold option. [Re: Ruben]

Rick

Post-a-holic

Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA

I think it's a matter of many times people would mail a check and not include the license information that the check was for so it just led to problems. If you want to send me an email on the issue, I can forward it along to the proper person, however not too sure if there are exceptions on this.

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#228397 - 08/17/09 02:59 PM

Re: Pay by check problem for gold option. [Re: Rick]

Ruben

Registered: 12/20/03
Posts: 4268
Loc: Lutz,FL

Okay Rick Thanks.
It just that the people in my association prefer to use a check. They don't like me using my credit card then submitting for reimbursement. So I am close to upgrading and was checking it out. I will pose the question to them again if they have heartburn using my credit card again.

BTW, Email Address to use??

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