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#230344 - 10/27/09 06:19 PM Attachmnet file size over 39MB download error.
Beowulf Offline
stranger
Registered: 09/20/09
Posts: 20
Downloading files previously correctly uploaded by File Manager can not be downloaded if the file size is over 39MB. I have not found if this issue fixed or not to upgrade to latest version.

We use direct link to the attachment but it is not good solution. If you click to download attachment than downloaded file has got size 0 bytes.

http://www.8a8f8.com/ubbthreads.php/topics/1104/Nabilo_Blackhole_12#Post1104


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Edited by digitec (10/27/09 06:25 PM)
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#230346 - 10/27/09 06:28 PM Re: Attachmnet file size over 39MB download error. [Re: Beowulf]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
Since it's such a large file it could be that the download script is simply timing out before it's able to finish with the readfile() function. What you can try is edit your download.inc.php file. Around line 46, right after this line:

Php Code:

function page_download_run() {
 

You can try adding this:

Php Code:

set_time_limit(0);
 
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#230355 - 10/28/09 06:33 AM Re: Attachmnet file size over 39MB download error. [Re: Rick]
Beowulf Offline
stranger
Registered: 09/20/09
Posts: 20
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#230356 - 10/28/09 07:56 AM Re: Attachmnet file size over 39MB download error. [Re: Beowulf]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
Hmm, go ahead and remove that line for now. Might be easiest if you can open up a support ticket so I can debug directly. My guess is it's either exceeding the time or memory limit, but you might not be able to override the setting.
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#230404 - 10/29/09 12:30 PM Re: Attachmnet file size over 39MB download error. [Re: Rick]
Beowulf Offline
stranger
Registered: 09/20/09
Posts: 20
Rick, I do not know how to open up a support ticket. Please tell me what to do. Do u need access to the server the forum is running? Or is there some other meaning like to get admin rights to our forum panel???


Edited by digitec (10/29/09 12:31 PM)
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#230405 - 10/29/09 12:32 PM Re: Attachmnet file size over 39MB download error. [Re: Beowulf]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
http://www.ubbcentral.com/support.php

I'll end up needing FTP info so I can try and add a bit of debug code to see what's actually going on when a large file is downloaded.
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#230411 - 10/29/09 01:07 PM Re: Attachmnet file size over 39MB download error. [Re: Rick]
Beowulf Offline
stranger
Registered: 09/20/09
Posts: 20
Done
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#230819 - 11/08/09 10:11 AM Re: Attachmnet file size over 39MB download error. [Re: Rick]
Beowulf Offline
stranger
Registered: 09/20/09
Posts: 20
Hello from Hong Kong,
Originally Posted By: Rick
http://www.ubbcentral.com/support.php

I'll end up needing FTP info so I can try and add a bit of debug code to see what's actually going on when a large file is downloaded.


What FTP info do u need? If I give you temp admin rights is it enought? Or do u really need upload FTP info to the server?

Roman
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#230820 - 11/08/09 10:12 AM Re: Attachmnet file size over 39MB download error. [Re: Beowulf]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
I'd need to have enough access to actually add some debug code to the download.inc.php file in your scripts directory.
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#230821 - 11/08/09 10:17 AM Re: Attachmnet file size over 39MB download error. [Re: Rick]
Beowulf Offline
stranger
Registered: 09/20/09
Posts: 20
ok, I will create the access for u, 5 minutes
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#230825 - 11/08/09 10:26 AM Re: Attachmnet file size over 39MB download error. [Re: Beowulf]
Beowulf Offline
stranger
Registered: 09/20/09
Posts: 20
well see your pm to login
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#230831 - 11/08/09 11:38 AM Re: Attachmnet file size over 39MB download error. [Re: Beowulf]
Beowulf Offline
stranger
Registered: 09/20/09
Posts: 20
any news?
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#230832 - 11/08/09 11:45 AM Re: Attachmnet file size over 39MB download error. [Re: Beowulf]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
Haven't had a chance to look just yet. Will check into it asap.
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#230884 - 11/09/09 01:52 PM Re: Attachmnet file size over 39MB download error. [Re: Rick]
Beowulf Offline
stranger
Registered: 09/20/09
Posts: 20
Any progeress? The issue still persists. Thanks in advance Rick. Roman
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#230951 - 11/11/09 01:16 PM Re: Attachmnet file size over 39MB download error. [Re: Beowulf]
Beowulf Offline
stranger
Registered: 09/20/09
Posts: 20
I have read PM, so I have test all. I tried to download "old" BIG size files and same bad luck, so I tried to upload some bigger file about 60MB to be sure that it is really not fixed. The result is same - Amy member can not still download bigger files :-(
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#230952 - 11/11/09 01:20 PM Re: Attachmnet file size over 39MB download error. [Re: Beowulf]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
Are they immediately giving the 0 byte size or does it download for awhile? I was able to download one of the larger +30MB .rar files on a couple different browsers with no problems.
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#231017 - 11/13/09 03:07 AM Re: Attachmnet file size over 39MB download error. [Re: Rick]
Beowulf Offline
stranger
Registered: 09/20/09
Posts: 20
it is 39MB+ if 38 or less than all works fine. Yes it gives me 0 bytes download. You can try here: link to the bigger size attachement with the above problem

if I point the file directly, than no problem so is there any copy and rename issue out there? just have a look. the file is 38.8MB large and can not be handled by the genuine download php script.
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