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#235668 - 03/17/10 02:30 PM Re: Members keep getting logged out [Re: adminwendy]
Ruben Offline

Registered: 12/20/03
Posts: 4932
Loc: Lutz,FL
I see you are on a older version without the IE8 fix Rick has added in a newer release starting with I think 7.5.3.
You can add it to your version to see if it will work better.
See Ricks comments for adding a IE compatibility meta tag:
HERE
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#235669 - 03/17/10 02:39 PM Re: Members keep getting logged out [Re: Rick]
adminwendy Offline
journeyman
Registered: 06/25/08
Posts: 65
Loc: Auckland, NZ
Thanks Rick, can you let me know if you have a solution or any more info.
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#235670 - 03/17/10 02:54 PM Re: Members keep getting logged out [Re: adminwendy]
adminwendy Offline
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Registered: 06/25/08
Posts: 65
Loc: Auckland, NZ
Thanks Ruben, Ive done that, fingers crossed. Rick should I put in a ticket for an upgrade?
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#235673 - 03/17/10 08:12 PM Re: Members keep getting logged out [Re: Rick]
adminwendy Offline
journeyman
Registered: 06/25/08
Posts: 65
Loc: Auckland, NZ
She is still getting logged off! Any other ideas? I definitely put the code in the correct field.
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#235685 - 03/18/10 04:33 PM Re: Members keep getting logged out [Re: adminwendy]
Ruben Offline

Registered: 12/20/03
Posts: 4932
Loc: Lutz,FL
Like Rick quoted it does not work for all instances.
But I see the tag is down several lines on your site. Did you try:
Originally Posted By: Rick
Ok, it does appear to be the placement. If you have other meta tags, then those are coming first and it's causing the issue. What you can do is edit the templates/default/header.tpl file.

Move this line:

<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />

Right above this line:

{$headerinsert}
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#236072 - 04/03/10 03:29 PM Re: Members keep getting logged out [Re: Ruben]
FREAK Offline
journeyman
Registered: 05/13/06
Posts: 72
I am having the same issue and didn't have it until the upgrade to 7.5.5 I am using Firefox and get logged out after a few posts. I have the settings to keep me logged in but it doesn't matter at all. Very frustrating especially when you are doing mass posts in a matter of minutes.

Thanks
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#236073 - 04/03/10 03:38 PM Re: Members keep getting logged out [Re: FREAK]
Gizmo Offline

Registered: 06/05/06
Posts: 15453
Loc: Portland, OR; USA
I see on your forum that you have an advertising script on board; do you know if any of your non-ubb scripts on your sites use cookies for tracking?

I'm suspicious that you're running into too many cookies being created and your ubb login cookie is getting purged
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#236081 - 04/03/10 06:56 PM Re: Members keep getting logged out [Re: Gizmo]
FREAK Offline
journeyman
Registered: 05/13/06
Posts: 72
I have no idea, but even if that's the case, why happen after the upgrade and not before?

How can I tell if I do or not and if so how can I fix the issue?

Appreciate the help smile
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#236091 - 04/03/10 10:27 PM Re: Members keep getting logged out [Re: FREAK]
SD Offline
Registered: 04/19/07
Posts: 4205
Loc: SoCal, USA
hrm... i see small cookie footprint, but i adblock a lotta stuff too..
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#236126 - 04/06/10 06:01 PM Re: Members keep getting logged out [Re: SD]
FREAK Offline
journeyman
Registered: 05/13/06
Posts: 72
I have tried other browsers and had the same issue so it's not limited to Firefox. I had the issue with Chrome and IE. I even uninstalled FF and reinstalled to see if it was the browser.

Any ideas?
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