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#232274 - 12/17/09 04:40 PM Re: Having issues doing upgrade. [Re: J. Holly]
Ruben Offline

Registered: 12/20/03
Posts: 4424
Loc: Lutz,FL
Well if the paths and login are incorrect in the config file the forum will never work.
What is the full error you get when you visit the new site forum.
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#232275 - 12/17/09 04:51 PM Re: Having issues doing upgrade. [Re: Ruben]
J. Holly Offline
newbie
Registered: 02/27/07
Posts: 44
Loc: Oklahoma
Access Denied.


That is the only error I can find. I have not changed the file back to not show the full errors.

I believe that I might have a bad Session Path.

Can someone give me an idea of what the session path should look like if the full path is:

/home/content/70/5375670/html/forums
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#232276 - 12/17/09 04:56 PM Re: Having issues doing upgrade. [Re: J. Holly]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
session path should be:

/home/content/70/5375670/html/forums/sessions
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#232277 - 12/17/09 04:58 PM Re: Having issues doing upgrade. [Re: Rick]
J. Holly Offline
newbie
Registered: 02/27/07
Posts: 44
Loc: Oklahoma
thanks, but it isn't session path....still getting access denied.

Trouble ticket time?
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#232278 - 12/17/09 04:58 PM Re: Having issues doing upgrade. [Re: J. Holly]
Ruben Offline

Registered: 12/20/03
Posts: 4424
Loc: Lutz,FL
Open a support ticket
Not trying to give you a hard time but...
There are to many variables that could be wrong to second guess what the culprit is. Unless someone can access the site that is all we can do is guess.
It could be anything at this point.
Wrong file permissions. Incorrect database name,Incorrect database user and password. Yada Yada.
Rick could probably fix it before you post again with your problem.
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#232279 - 12/17/09 04:59 PM Re: Having issues doing upgrade. [Re: Rick]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
Probably the easiest thing at this point would be to open up a support ticket as Rueben suggested. Provide the FTP info so I can just take a look at things directly to make sure everything is set properly.
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#232280 - 12/17/09 05:00 PM Re: Having issues doing upgrade. [Re: Rick]
J. Holly Offline
newbie
Registered: 02/27/07
Posts: 44
Loc: Oklahoma
Coming at you.
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#232281 - 12/17/09 05:29 PM Re: Having issues doing upgrade. [Re: J. Holly]
J. Holly Offline
newbie
Registered: 02/27/07
Posts: 44
Loc: Oklahoma
Request Sent
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#232294 - 12/17/09 06:30 PM Re: Having issues doing upgrade. [Re: J. Holly]
Ruben Offline

Registered: 12/20/03
Posts: 4424
Loc: Lutz,FL
And the answer is...?
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#232295 - 12/17/09 07:02 PM Re: Having issues doing upgrade. [Re: Ruben]
SD Offline
Registered: 04/19/07
Posts: 4056
Loc: SoCal, USA
420
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