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#237616 - 06/26/10 04:39 PM What Happened?
elijahone Offline
journeyman
Registered: 01/02/10
Posts: 79
Loc: SC, USA
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We encountered a problem. The reason reported was

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#237619 - 06/26/10 04:45 PM Re: What Happened? [Re: elijahone]
Ruben Offline

Registered: 12/20/03
Posts: 4424
Loc: Lutz,FL
Oops you need to find out what the problem is.
Did you enable the log option in the control panel?
And can you get to the control panel?


Edited by Ruben (06/26/10 04:46 PM)
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#237620 - 06/26/10 04:46 PM Re: What Happened? [Re: Ruben]
elijahone Offline
journeyman
Registered: 01/02/10
Posts: 79
Loc: SC, USA
Nope...
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#237622 - 06/26/10 04:51 PM Re: What Happened? [Re: elijahone]
Ruben Offline

Registered: 12/20/03
Posts: 4424
Loc: Lutz,FL
No to both questions?
There is another way to see the actual error but you would need to edit one of the script files. And it will display the actual error to anyone that visits the site. Including info that they should not see so it should only be turned on for a short time.
Can't recall the file name and line but I will look it up.
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#237624 - 06/26/10 04:58 PM Re: What Happened? [Re: Ruben]
elijahone Offline
journeyman
Registered: 01/02/10
Posts: 79
Loc: SC, USA
I could delete and re-install?
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#237625 - 06/26/10 05:11 PM Re: What Happened? [Re: elijahone]
Ruben Offline

Registered: 12/20/03
Posts: 4424
Loc: Lutz,FL
Start with this:
FTP to the site.
Open includes/config.inc.php
If it is blank or missing info on lines especially the top 7 or so lines then that file got hosed somehow.
Those top lines have all the path and login info for the database and forum.
If it is hosed you can either manually edit the file or upload a file from a backup.

The next is what I mentioned above.
Ftp to libs/mysql.inc.php
Edit the file search for
$showerror = 0
change it to:
$showerror = 1
Save it and visit the site it will show you what the actual error is.
When you are done change it back to:
$showerror = 0

And enable the logs in the control panel for future.
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#237626 - 06/26/10 05:49 PM Re: What Happened? [Re: Ruben]
Rick Offline
Post-a-holic
Registered: 06/04/06
Posts: 10164
Loc: Aberdeen, WA
Had a bad username for the database user in the config file.
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#237628 - 06/26/10 05:51 PM Re: What Happened? [Re: Rick]
Ruben Offline

Registered: 12/20/03
Posts: 4424
Loc: Lutz,FL
Well that will do it for sure.
Only question is how did it get there.
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#237630 - 06/26/10 07:32 PM Re: What Happened? [Re: Ruben]
elijahone Offline
journeyman
Registered: 01/02/10
Posts: 79
Loc: SC, USA
I wish I knew? Rick is so quick Johnny on the spot its fixed before you can blink! Warp speed support around here thats for sure! But its great!!!
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