Rick
I am going by the upgrade document on your website that says to not copy the includes , styles, and cache_builders/custom directories. Is that wrong ?
# Download the latest version of UBB™ from the Member Area.
# Extract the upgrade files, using a program like WinZip to unzip the distribution zip.
# Use your UBB™ control panel to turn your board off.
# Connect to your server using your FTP client. Navigate the client to your current UBB™ installation directory.
# Upload all files and directories from the unzipped UBB™ directory to the UBB™ installation directory,
except for the includes, styles, and cache_builders/custom directories. You will want to upload all of the .php files within the cache_builders directory, just make sure not to upload the custom directory or files within it.
# Verify that permissions on any newly uploaded files are correct for your server platform. Please review the full installation instructions for a reminder on necessary permissions.
# Bring up the "install/upgrade.php" script with your web browser. If the normal URL to your UBB™ installation is:
http://www.example.com/ubbthreads/ubbthreads.php then you will find install/upgrade.php at:
http://www.example.com/ubbthreads/install/upgrade.php