Hi guys -

My registration CAPTCHA (GD2) became a broken image recently. My host migrated our sites to a new server, so the first issue was needing to change /usr/bin/convert to /usr/local/bin/convert in the settings, but that just now gives me this error when trying to view the image directly:



Tech support had to escalate the issue and I'm waiting on that. She tried increasing my account's personal PHP memory limit, checked the logs, and checked the previous server's configuration.

Any suggestions?

Thanks!

JG

PS - Clearing all the *.gif images from the cache didn't help...

Well, GD2 doesn't even use convert or mogrify; ImageMagick does; try turning GD on as the image processor and see if it works.

As for the error you're having it says it's due to memory allocation, and unfortunately you really can't give it love there...

They could try a different version of IM, or you could try GD, or they could add more ram to the machine...

The only options that show in CP > Gallery Settings are GD2 and IM. And that is where it asks for paths to convert/mogrify, in Threads.

Everything seemed just fine until they migrated us all to "more powerful" servers (and they are, with 16 cpus and I'm sure more than enough RAM. memory Used has been less than 25%). According to PHP Info, gd is version "bundled (2.0.34 compatible)" -- there's no mention of ImageMagick (would there be if it was installed?)

Still waiting word from the Senior Technician at ASO...

Still working it out w/ Snr Tech, who installed ImageMagick, and now I'm getting this:

"PHP error: convert: MemoryAllocationFailed `' @ fatal/cache.c/AcquirePixelCacheNexus/261."

Just keeping you updated - maybe it'll be helpful down the road...

Hey guys - It's been a week since I noticed this, and I'm still having issues. I haven't had any new registrations since Aug 20.

ASO Tech Support Supervisor says, "I'm still looking into this and trying to figure out exactly how to resolve this. Have you contacted UBB support yet, on the offchance that there's an environment issue?"

Any clues would be appreciated - thanks!

It was set to GD2 all along, and just stopped working. I tried ImageMagick later, and that didn't work, either, so switched back. The host and I are both at a loss, though I think it's something on the host's side.

if it worked before the move, it's definitely something in the new server; did you try having them use a different version of imagemagick? is gd compiled with FreeType support?

Here the gd info from php info:



Is there a preferred version of IM?

Same as mine, Ruben, thanks...