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#247496 - 12/27/11 02:58 PM

Re: Email problems from my UBB [Re: Morgan]

Ruben

Registered: 12/20/03
Posts: 4424
Loc: Lutz,FL

I would start with the link in the returned email http://mail.live.com/mail/troubleshooting.aspx#errors.)
read it and forward the error notes for 550 SC-001 to the host.
Then I would start looking at say the link I provided
http://ip-address-lookup-v4.com/ip/209.237.134.231
and start with.
http://IP.v4BL.org
Which is showing a result as listed on that page.
The sooner the better.
The lists are like dns servers once they start populating it gets everywhere.

It is going to take a lot of homework on your side, even with the best of hosts.

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Blue Man Group

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#247497 - 12/27/11 03:00 PM

Re: Email problems from my UBB [Re: Morgan]

Morgan Offline

member

Registered: 06/13/06
Posts: 131

I found Dedicated IP Address Add-On
on the web host linux plan

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#247498 - 12/27/11 03:03 PM

Re: Email problems from my UBB [Re: Morgan]

Morgan Offline

member

Registered: 06/13/06
Posts: 131

Ruben, thanks, i'll have to put it aside as i cannot make that priority right now.
Thanks for helping me this far..
Cheers
Morgan

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#247499 - 12/27/11 03:11 PM

Re: Email problems from my UBB [Re: Morgan]

Ruben

Registered: 12/20/03
Posts: 4424
Loc: Lutz,FL

I understand.
This situation is like sitting in your car at a traffic light and someone runs into you.
Next thing you know you are dealing with the police,Then the insurance company, Then the repair shop for estimates,etc.
And it was not even your fault.

_________________________
Blue Man Group

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#247501 - 12/27/11 03:15 PM

Re: Email problems from my UBB [Re: Morgan]

Morgan Offline

member

Registered: 06/13/06
Posts: 131

So right Ruben,
I finally managed to open a support ticket, we'll see what the host sez about it.

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#247508 - 12/27/11 04:22 PM

Re: Email problems from my UBB [Re: Morgan]

Morgan Offline

member

Registered: 06/13/06
Posts: 131

Hello again
this is what the host replied to my support ticket.

Quote:

Dear Morgan,

Thank you for contacting us regarding your email issues. As you mentioned, we are havnig a blacklist issues at web.com. We have been able to be removed from some, but not all blacklists to this point. We are continuing to work on this issues and hope to have it resolved shortly.

If you have any further questions or concerns feel free to contact us at the number below and we will be happy to assist you.

Obvialsy not a UBB problem thanks to you i'm on the right track.

Happy new year.

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#247509 - 12/27/11 04:31 PM

Re: Email problems from my UBB [Re: Morgan]

Ruben

Registered: 12/20/03
Posts: 4424
Loc: Lutz,FL

At least the host has admitted to the issues.
I can only assume that somebody caused the problem that is sharing a ip with all the others.
They probably will be dropped if they can figure out who it is.

_________________________
Blue Man Group

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