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#247850 - 01/13/12 11:23 AM Help! All of Mindraven hacked
Iann128 Offline

enthusiast 		Registered: 03/21/08
Posts: 234
Loc: Austin, AR
I was just checking in on my site this morning, went to take a shower and now the site is hacked by Tn_Scorpion! WTF Can't even email support@mindraven.com because it bounces back...
_________________________
Ian
http://www.firstgenmc.com/ubbthreads

"Experience is a hard teacher because she gives the test first, the lesson afterwords."
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#247851 - 01/13/12 11:45 AM Re: Help! All of Mindraven hacked [Re: Iann128]
Steve C Offline
enthusiast 		Registered: 05/05/06
Posts: 215
Loc: California
My site is the same.

FTP password has been changed, too, so no way I can fix it.
_________________________
WhitneyZone -- Whitney Hikers Association
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#247852 - 01/13/12 11:46 AM Re: Help! All of Mindraven hacked [Re: Iann128]
Iann128 Offline

enthusiast 		Registered: 03/21/08
Posts: 234
Loc: Austin, AR
Yeah mine too. Looks like the whole server is hosed! I hope they have good backups for us!!!
_________________________
Ian
http://www.firstgenmc.com/ubbthreads

"Experience is a hard teacher because she gives the test first, the lesson afterwords."
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#247853 - 01/13/12 12:10 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Iann128 Offline

enthusiast 		Registered: 03/21/08
Posts: 234
Loc: Austin, AR
Anyone know how to get ahold of someone at Minderaven other than email @mindraven.com as that mail server is part of what has been hacked????

Thanks, Ian
_________________________
Ian
http://www.firstgenmc.com/ubbthreads

"Experience is a hard teacher because she gives the test first, the lesson afterwords."
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#247854 - 01/13/12 12:15 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Gizmo Online cat

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
Try administrator@mindraven.com, it's the owners email from his profile here (it's publicly listed in his profile)
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#247855 - 01/13/12 12:15 PM Re: Help! All of Mindraven hacked [Re: Iann128]
vintagerace Offline
newbie 		Registered: 01/12/11
Posts: 34
Both my websites at MindRaven are down & my email to them got returned to. I thought this forum was hosted at Mindraven.. glad it isn't.
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#247856 - 01/13/12 12:16 PM Re: Help! All of Mindraven hacked [Re: Iann128]
vintagerace Offline
newbie 		Registered: 01/12/11
Posts: 34
if that's Rick's email he doesn't own it anymore... what a ClusterF.
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#247857 - 01/13/12 12:18 PM Re: Help! All of Mindraven hacked [Re: vintagerace]
Gizmo Online cat

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
Originally Posted By: vintagerace
if that's Rick's email he doesn't own it anymore... what a ClusterF.
I'm pretty sure the NEW owner setup the account here; and he's posted here several times in the last month (the new owner, not Rick).
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#247858 - 01/13/12 12:19 PM Re: Help! All of Mindraven hacked [Re: Iann128]
vintagerace Offline
newbie 		Registered: 01/12/11
Posts: 34
So I guess we just wait?
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#247859 - 01/13/12 12:19 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Steve C Offline
enthusiast 		Registered: 05/05/06
Posts: 215
Loc: California
My server on whois is shown to be owned/run by iWeb Technologies, Montreal, CA.

Their website is up, and the phone listed is: 1-888-909-iWEB
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#247860 - 01/13/12 12:23 PM Re: Help! All of Mindraven hacked [Re: Iann128]
vintagerace Offline
newbie 		Registered: 01/12/11
Posts: 34
yes they're hosted near Montreal.. I used to live right near there. St Jean sur Richelieu. I almost froze to death.
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#247861 - 01/13/12 12:23 PM Re: Help! All of Mindraven hacked [Re: Steve C]
Gizmo Online cat

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
Originally Posted By: Steve C
My server on whois is shown to be owned/run by iWeb Technologies, Montreal, CA.

Their website is up, and the phone listed is: 1-888-909-iWEB

Likely the datacenter that MindRaven is renting space from
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#247862 - 01/13/12 12:24 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Iann128 Offline

enthusiast 		Registered: 03/21/08
Posts: 234
Loc: Austin, AR
I am trying to chat with someone from iWeb... Will let you know what I find out
_________________________
Ian
http://www.firstgenmc.com/ubbthreads

"Experience is a hard teacher because she gives the test first, the lesson afterwords."
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#247863 - 01/13/12 12:26 PM Re: Help! All of Mindraven hacked [Re: Iann128]
vintagerace Offline
newbie 		Registered: 01/12/11
Posts: 34
on whois it even says "Hacked by TN-Scorpion"
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#247864 - 01/13/12 12:30 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Steve C Offline
enthusiast 		Registered: 05/05/06
Posts: 215
Loc: California
I am also on Chat at iWeb. Got sales person convinced to transfer me. Still waiting....

Also on hold on the phone....
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#247865 - 01/13/12 12:30 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Gizmo Online cat

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
I just spent some time going through iWeb and I'm 100% certain that they're just the datacenter; though they offer really cheap dedicated servers ($59/mo for a dual core celeron with 4gb ram, comeon)... So chances are that all of you are on a couple of their discount servers... At that price, I'm sure several of you are making mindraven quite a profit...
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#247866 - 01/13/12 12:36 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Steve C Offline
enthusiast 		Registered: 05/05/06
Posts: 215
Loc: California
on Chat with Ivan C at iWeb.

he writes:
Ivan C.: sorry, that company is not part of iweb

Ivan C.: they seem to have a server with us, please contact them if you have a technical question

Ivan C.: we only provide support to our clients
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#247867 - 01/13/12 12:37 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Iann128 Offline

enthusiast 		Registered: 03/21/08
Posts: 234
Loc: Austin, AR
Same info I got from him... Starting to get a little more pissed with Mindraven....
_________________________
Ian
http://www.firstgenmc.com/ubbthreads

"Experience is a hard teacher because she gives the test first, the lesson afterwords."
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#247868 - 01/13/12 12:48 PM Re: Help! All of Mindraven hacked [Re: Iann128]
vintagerace Offline
newbie 		Registered: 01/12/11
Posts: 34
Not sure if this is the place to ask this but when we first signed up with Mindraven a year ago, it, along with UBB was owned by Rick B, correct? I bought domain name hosting, and UBB from Rick, one stop-shopping. Now Mindraven is owned elsewhere as we all aware. Who now owns UBB? Unfortunately we just renewed our domain name and hosting with MindRaven. I'm wondering if it's soon enough we can have that stopped through the credit card company and move our forums & websites elsewhere. But I don't even know who owns UBB now. If I were going to try this I'd need help. I can move my other websites but I don't know how to move the forum.. presumably it's not much different. Anyone care to discuss this with me while our sites are down?
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#247869 - 01/13/12 12:48 PM Re: Help! All of Mindraven hacked [Re: vintagerace]
UBBSystems Offline
Sysop 		Registered: 06/02/11
Posts: 70

We are no longer affiliated with Mindraven, I suggest having expresshosting.net move your sites over to them to avoid these and future issues, it's been one thing after another after Rick sold Mindraven.





Originally Posted By: vintagerace
Both my websites at MindRaven are down & my email to them got returned to. I thought this forum was hosted at Mindraven.. glad it isn't.
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#247870 - 01/13/12 12:50 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Steve C Offline
enthusiast 		Registered: 05/05/06
Posts: 215
Loc: California
Got nowhere with telephone support from iWeb. He said I should contact Mindraven.

I see Mindraven's site is back up.
_________________________
WhitneyZone -- Whitney Hikers Association
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#247871 - 01/13/12 12:50 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Steve C Offline
enthusiast 		Registered: 05/05/06
Posts: 215
Loc: California
Whoa!!! My site is UP!
_________________________
WhitneyZone -- Whitney Hikers Association
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#247872 - 01/13/12 12:52 PM Re: Help! All of Mindraven hacked [Re: vintagerace]
Gizmo Online cat

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
Originally Posted By: vintagerace
Not sure if this is the place to ask this but when we first signed up with Mindraven a year ago, it, along with UBB was owned by Rick B, correct? I bought domain name hosting, and UBB from Rick, one stop-shopping. Now Mindraven is owned elsewhere as we all aware. Who now owns UBB? Unfortunately we just renewed our domain name and hosting with MindRaven. I'm wondering if it's soon enough we can have that stopped through the credit card company and move our forums & websites elsewhere. But I don't even know who owns UBB now. If I were going to try this I'd need help. I can move my other websites but I don't know how to move the forum.. presumably it's not much different. Anyone care to discuss this with me while our sites are down?
Rick split Mindraven into 3 areas, Hosting, Dedicated Servers, and the UBB; he sold the UBB to UBBSystems, Mindraven he sold elsewhere, and he retains the dedicated server customers.

UBBSystems offers hosting under "Express Hosting".

It'd seem that Mindraven has issue after issue after the move... Keeping a server secure and up to date isn't rocket science, utilities on the server such as "yum" make running updates on a server fairly painless.
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#247873 - 01/13/12 12:54 PM Re: Help! All of Mindraven hacked [Re: vintagerace]
UBBSystems Offline
Sysop 		Registered: 06/02/11
Posts: 70

Rick sold UBB to us (UBB Systems), but kept the hosting business. He then auctioned off/sold the web hosting business (Mindraven) a few months ago. We would have bought the Mindraven hosting business as well, but we were not notified about the sale.

Tom at expresshosting.net will move the board for you at no charge.




Originally Posted By: vintagerace
Not sure if this is the place to ask this but when we first signed up with Mindraven a year ago, it, along with UBB was owned by Rick B, correct? I bought domain name hosting, and UBB from Rick, one stop-shopping. Now Mindraven is owned elsewhere as we all aware. Who now owns UBB? Unfortunately we just renewed our domain name and hosting with MindRaven. I'm wondering if it's soon enough we can have that stopped through the credit card company and move our forums & websites elsewhere. But I don't even know who owns UBB now. If I were going to try this I'd need help. I can move my other websites but I don't know how to move the forum.. presumably it's not much different. Anyone care to discuss this with me while our sites are down?
Top
#247874 - 01/13/12 12:57 PM Re: Help! All of Mindraven hacked [Re: Steve C]
Steve C Offline
enthusiast 		Registered: 05/05/06
Posts: 215
Loc: California
Originally Posted By: Steve C
Whoa!!! My site is UP!


Running my own backup right now...
_________________________
WhitneyZone -- Whitney Hikers Association
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#247875 - 01/13/12 12:59 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Iann128 Offline

enthusiast 		Registered: 03/21/08
Posts: 234
Loc: Austin, AR
Me too, but I am on a limited wireless account and can't download the file frown May have to get one of my other Admins to download it for safe keeping.
_________________________
Ian
http://www.firstgenmc.com/ubbthreads

"Experience is a hard teacher because she gives the test first, the lesson afterwords."
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#247876 - 01/13/12 01:03 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Steve C Offline
enthusiast 		Registered: 05/05/06
Posts: 215
Loc: California
My site came up with the board closed. I started a backup, then noticed someone "opened" the board. ...Mindraven people must be fiddling as we type.
_________________________
WhitneyZone -- Whitney Hikers Association
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#247877 - 01/13/12 01:08 PM Re: Help! All of Mindraven hacked [Re: Iann128]
vintagerace Offline
newbie 		Registered: 01/12/11
Posts: 34
Will Tom also answer all my dumbass questions? Seriously. Rick was great about that even if he did eventually throw us under the bus. If we can get the payment to Mindraven stopped through the credit card company I'll consider moving but it's got to be worth it in terms of tech support and reliability of course. I'm not continually demanding but I have my blonde moments and appreciate having someone to ask.
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#247878 - 01/13/12 01:20 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Steve C Offline
enthusiast 		Registered: 05/05/06
Posts: 215
Loc: California
Ok, my site is back up, and I have a backup.

But of course, some jerk out in cyberspace likely has the password to the site. Can someone post the steps to change the site password and the forum password, without getting things locked up?
_________________________
WhitneyZone -- Whitney Hikers Association
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#247879 - 01/13/12 02:32 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Mindraven Offline
newbie 		Registered: 12/16/11
Posts: 31
Hello everyone,

Yes we have been hacked.. the hacker have bypassed the suspension module in whmcs.. we are currently looking to fix this break with the whmcs staff because we have the latest version..

Everything is back now.. and don't worry it's just a "suspension" hack, no any websites are damaged.

Sorry about that, whmcs is reputed to be very secure.. we have no real control about this but we make our best at this time to find the break and block it !

Thank you for your understanding.

Israel Gaudette
Mindraven.com
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#247881 - 01/13/12 02:41 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Mindraven Offline
newbie 		Registered: 12/16/11
Posts: 31
Quote:
I just spent some time going through iWeb and I'm 100% certain that they're just the datacenter; though they offer really cheap dedicated servers ($59/mo for a dual core celeron with 4gb ram, comeon)... So chances are that all of you are on a couple of their discount servers... At that price, I'm sure several of you are making mindraven quite a profit...


Not really fair to say this Gizmo, the quality of our servers is a priority at Mindraven and we don't own cheap server. We have only 4 cores servers and 8 cores servers with 8gb of ram each, configured in raid-1 with daily and weekly backups.

Lost files is not an option in our politic.

This case this morning is just a badluck and not related with our server security settings..

I find it sad to have consistently unpleasant remarks to our services as we always do our best for our clients. This type of situation can happen to anyone!

Israel Gaudette
Mindraven.com
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#247884 - 01/13/12 03:07 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Mindraven Offline
newbie 		Registered: 12/16/11
Posts: 31
WHMCS Security Patch 5.0.x

As you can see on this post, there is a security patch for a breach in whmcs. We have applied the latest patch and now everything is secure.
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#247886 - 01/13/12 03:12 PM Re: Help! All of Mindraven hacked [Re: Mindraven]
Ruben Offline

Registered: 12/20/03
Posts: 4424
Loc: Lutz,FL
Originally Posted By: Mindraven
WHMCS Security Patch 5.0.x

As you can see on this post, there is a security patch for a breach in whmcs. We have applied the latest patch and now everything is secure.


Thank you for staying on top of this critical issue and keeping this site informed.
_________________________
Blue Man Group
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#247890 - 01/13/12 03:42 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Steve C Offline
enthusiast 		Registered: 05/05/06
Posts: 215
Loc: California
...so a hack into WHMCS causes all the managed sites to go down???

And Israel G, are you in Quebec?
_________________________
WhitneyZone -- Whitney Hikers Association
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#247891 - 01/13/12 03:54 PM Re: Help! All of Mindraven hacked [Re: Steve C]
Ruben Offline

Registered: 12/20/03
Posts: 4424
Loc: Lutz,FL
Originally Posted By: Steve C
...so a hack into WHMCS causes all the managed sites to go down???

And Israel G, are you in Quebec?

I can't speak for mindraven. But if it were me and I was hacked as a hosting service I would shut everything down till I found a resolution. Being concerned that it may impact all of my customers.
Would not you!
_________________________
Blue Man Group
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#247892 - 01/13/12 04:05 PM Re: Help! All of Mindraven hacked [Re: Iann128]
SD Offline
Registered: 04/19/07
Posts: 4056
Loc: SoCal, USA
Rick was using whcms too on the old mindraven, if i remember correctly, so it probably woulda happened regardless ( assuming of course all other things being equal )

Good that the NEW Mindraven got on this and applied the patch.

I'm pro NEW Mindraven wink
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#247893 - 01/13/12 04:09 PM Re: Help! All of Mindraven hacked [Re: Iann128]
apfund Offline
stranger 		Registered: 06/30/11
Posts: 7
Does this have anything to do with anyone running ubb 7.5.6p2?
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#247894 - 01/13/12 04:11 PM Re: Help! All of Mindraven hacked [Re: apfund]
SD Offline
Registered: 04/19/07
Posts: 4056
Loc: SoCal, USA
Originally Posted By: apfund
Does this have anything to do with anyone running ubb 7.5.6p2?


nope..

it is a completely separate thing..

however, if you are currently running a NON patched version of ubbthreads, i highly recommend you do that.

the risk is that your site ( only the site ) will be compromised / hacked as others have found..
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#247895 - 01/13/12 04:12 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Mindraven Offline
newbie 		Registered: 12/16/11
Posts: 31
Quote:
..so a hack into WHMCS causes all the managed sites to go down???

And Israel G, are you in Quebec?


The websites have not been down but simply suspended. In WHMCS there are several modules which sends queries directly to the server, including a suspension module. The hacker has simply used this flaw in WHMCS to run the module suspension on all accounts on the server and then change the page of his suspension. Fortunately for us, no sites have been damaged. The hacker has just executed a command line that suspended all server accounts.

Yes i live in the state of Quebec, more precise at Saint-Jean-sur-Richelieu.

Quote:
I can't speak for mindraven. But if it were me and I was hacked as a hosting service I would shut everything down till I found a resolution. Being concerned that it may impact all of my customers.
Would not you!


Turn off the server is not always the best thing to do in this case.. After receiving the alert, it took only 20 minutes to realize that the hack was passing by the user WHMCS on our server so we systematically remove all the access to this account. For the rest, we needed about 1 hour to un-suspend all accounts on the server.

I prefer that your sites remain active and you know what's going on than simply shut down the server and give you no news.

Israel Gaudette
Mindraven.com
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#247896 - 01/13/12 04:29 PM Re: Help! All of Mindraven hacked [Re: Iann128]
apfund Offline
stranger 		Registered: 06/30/11
Posts: 7
Is 7.5.6p2 the patched version?

I'm pretty sure I installed it properly a few months ago, but i wanted to double check.

I have it installed at assetprotectioncorp dot com/forums/
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#247897 - 01/13/12 04:32 PM Re: Help! All of Mindraven hacked [Re: Iann128]
SD Offline
Registered: 04/19/07
Posts: 4056
Loc: SoCal, USA
p2 stands for patch level 2 wink
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#247898 - 01/13/12 04:36 PM Re: Help! All of Mindraven hacked [Re: apfund]
Ruben Offline

Registered: 12/20/03
Posts: 4424
Loc: Lutz,FL
Originally Posted By: apfund
Is 7.5.6p2 the patched version?

I'm pretty sure I installed it properly a few months ago, but i wanted to double check.

I have it installed at assetprotectioncorp dot com/forums/

You have it correct, that is the latest version.
The patch is to protect the software from a previous found attack.
This topic is about a attack on a web host. As mentioned already
Which the two are separate issues.

So you are good to go for the forum software.
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Blue Man Group
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#247901 - 01/13/12 05:18 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Stan Offline

old hand 		Registered: 06/05/06
Posts: 709
My websites scooted along really nice all morning. Our "THIS WEEK" we sent out zipped out so faaaaaaaaast.

Very Pro MindRaven.com they have gone above and beyond anything I have asked/requested.
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#247902 - 01/13/12 05:29 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Iann128 Offline

enthusiast 		Registered: 03/21/08
Posts: 234
Loc: Austin, AR
Now I am getting Database error only visible to forum administrators... One of my users said the right side islands were not showing up so I went into control panel and tried to update the layout and after I hit update setting I get the above error now. WTF...
_________________________
Ian
http://www.firstgenmc.com/ubbthreads

"Experience is a hard teacher because she gives the test first, the lesson afterwords."
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#247903 - 01/13/12 05:38 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Ruben Offline

Registered: 12/20/03
Posts: 4424
Loc: Lutz,FL
You people need to contact Mindraven to resolve your issues.
Venting here is one thing but if you don't open a support ticket then they are not aware of any problems you have.

Also if you have logs enabled you would be able to view detailed info on the error instead of the generic message.
_________________________
Blue Man Group
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#247904 - 01/13/12 05:42 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Iann128 Offline

enthusiast 		Registered: 03/21/08
Posts: 234
Loc: Austin, AR
I plan to contact them Ruben, but this morning the only way to contact them was here as their mail server was hosted on the same server that was hacked.... Not sure keeping you business email server on the same shared server as your "Paying" customers is such a good idea....

Quote:
Also if you have logs enabled you would be able to view detailed info on the error instead of the generic message.


I think I have this turned on but not sure where to look...
_________________________
Ian
http://www.firstgenmc.com/ubbthreads

"Experience is a hard teacher because she gives the test first, the lesson afterwords."
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#247906 - 01/13/12 06:07 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Mindraven Offline
newbie 		Registered: 12/16/11
Posts: 31
Hello,

The best way to get fast support is to open a ticket in your client area : http://www.mindraven.com/whmcs

This error is recent ?

Note: please open a ticket...
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#247908 - 01/13/12 06:12 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Iann128 Offline

enthusiast 		Registered: 03/21/08
Posts: 234
Loc: Austin, AR
That would have worked if mindraven.com was not down this morning smile the error is a UBB error I think...
_________________________
Ian
http://www.firstgenmc.com/ubbthreads

"Experience is a hard teacher because she gives the test first, the lesson afterwords."
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#247909 - 01/13/12 06:20 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Mindraven Offline
newbie 		Registered: 12/16/11
Posts: 31
In your include folder, you have config.inc.php.bak & config.inc.php.

I have just replaced the two files and it seem to work now.
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#247910 - 01/13/12 06:24 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Mindraven Offline
newbie 		Registered: 12/16/11
Posts: 31
Yelling on us seems easy but you must not forget that we are not always the cause of your problems ...
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#247912 - 01/13/12 06:33 PM Re: Help! All of Mindraven hacked [Re: Mindraven]
Iann128 Offline

enthusiast 		Registered: 03/21/08
Posts: 234
Loc: Austin, AR
Originally Posted By: Mindraven
Hello,

The best way to get fast support is to open a ticket in your client area : http://www.mindraven.com/whmcs

This error is recent ?

Note: please open a ticket...

Did but you replied here first. smile Not trying to start trouble in this forum, this was just the only way I could think to get a hold of anyone this morning. But thanks to Israel I now have a cell number to contact Mindraven if this happens again.
_________________________
Ian
http://www.firstgenmc.com/ubbthreads

"Experience is a hard teacher because she gives the test first, the lesson afterwords."
Top
#247914 - 01/13/12 06:46 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Stan Offline

old hand 		Registered: 06/05/06
Posts: 709
Many of us are logical, patient, understanding, long suffering etc. UNTIL OUR FORUM GOES DOWN smile

Am not surprised he gave you his personal cell phone number. As I said before... they go above and beyond.
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#247918 - 01/13/12 07:35 PM Re: Help! All of Mindraven hacked [Re: Mindraven]
vintagerace Offline
newbie 		Registered: 01/12/11
Posts: 34
Israel, I lived in Québec for 8 years, in fact I was about 20 km from you in St Antoine sur Richelieu. Maybe you already know this but I can tell you that we Americans can be kind of intolerant. We aren't as nice as you Canadians, specially when it comes to politics and business!
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#247919 - 01/13/12 07:47 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Mindraven Offline
newbie 		Registered: 12/16/11
Posts: 31
Quote:
Israel, I lived in Québec for 8 years, in fact I was about 20 km from you in St Antoine sur Richelieu. Maybe you already know this but I can tell you that we Americans can be kind of intolerant. We aren't as nice as you Canadians, specially when it comes to politics and business!


Yes we are very, very tolerant smile In the world of web hosting, it's a prerequisite haha.
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#248193 - 01/27/12 04:28 PM Re: Help! All of Mindraven hacked [Re: Iann128]
VaGunTrader Offline
journeyman 		Registered: 09/02/10
Posts: 86
my site went down about a half your ago.
A member called me to say there was some other page on my website that was belonged to a Muslim hacker ???
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#248194 - 01/27/12 04:30 PM Re: Help! All of Mindraven hacked [Re: Iann128]
SD Offline
Registered: 04/19/07
Posts: 4056
Loc: SoCal, USA
http://www.mindraven.com/ is where you deal with their hosting issues.

not here
_________________________

Threads tutorials . Threads & Wordpress experts . UBB resume

If I you, click this link as to why
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#248195 - 01/27/12 04:49 PM Re: Help! All of Mindraven hacked [Re: VaGunTrader]
Ruben Offline

Registered: 12/20/03
Posts: 4424
Loc: Lutz,FL
Originally Posted By: VaGunTrader
my site went down about a half your ago.
A member called me to say there was some other page on my website that was belonged to a Muslim hacker ???

Also it may not be the fault of Mindraven if you have not upgraded to the latest security patch.
BTW, I am with mindraven and currently my site is fine.
_________________________
Blue Man Group
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#248196 - 01/27/12 06:14 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Gizmo Online cat

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
I just got an email from MindRaven (which is funny because I don't host with them, so evidently they took it from the affiliate table) which says:

Quote:
Mindraven Hosting

Hi,

We are performing an emergency re-install on the server and will restore all of your last night backup.

We are sorry for the inconvenience.

Thank you for your understanding.

-----
Mindraven Administration


Looks like they may have been hacked again...
_________________________
Forums: UGN Security & VNC Web Design & Development
UBB.Threads: UBB.Wiki, My UBBSkins, UBB.Sitemaps
Longtime UBB Supporter, UBB Beta Tester & Resident Post-A-Holic.
UBB Modifications, Styling, Coding Services, Disaster Recovery, and more!
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#248198 - 01/27/12 06:17 PM Re: Help! All of Mindraven hacked [Re: Gizmo]
VaGunTrader Offline
journeyman 		Registered: 09/02/10
Posts: 86
I just got the same email
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#248203 - 01/27/12 06:45 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Gizmo Online cat

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
Quote:
Mindraven Hosting

Hi,

Re-installation of Foxy server has been cancelled because there is no problem with it.

We will only re-install clients on BOX1.

Thank you.

-----
Mindraven Administration
_________________________
Forums: UGN Security & VNC Web Design & Development
UBB.Threads: UBB.Wiki, My UBBSkins, UBB.Sitemaps
Longtime UBB Supporter, UBB Beta Tester & Resident Post-A-Holic.
UBB Modifications, Styling, Coding Services, Disaster Recovery, and more!
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#248214 - 01/28/12 01:30 AM Re: Help! All of Mindraven hacked [Re: Gizmo]
VaGunTrader Offline
journeyman 		Registered: 09/02/10
Posts: 86
Yep .... still waiting..... whistle

Originally Posted By: Gizmo
Quote:
Mindraven Hosting

Hi,

Re-installation of Foxy server has been cancelled because there is no problem with it.

We will only re-install clients on BOX1.

Thank you.

-----
Mindraven Administration
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#248217 - 01/28/12 09:30 AM Re: Help! All of Mindraven hacked [Re: Iann128]
VaGunTrader Offline
journeyman 		Registered: 09/02/10
Posts: 86
seems the hacker really did a number on the server. Awaiting the backed up data to get everything going again.... I hope !!

A member was on my site just as it was hacked and said it was tn-pirate who hacked the server.

I googled tn-pirate and found a bunch of other sites he hacked and still controls.
http://dvdscoop.com/author/latest-movie-trailers/
http://www.syariahconsultancy.com/
http://visiontechss.com/
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#248219 - 01/28/12 05:45 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Mindraven Offline
newbie 		Registered: 12/16/11
Posts: 31
Sorry for my late response here but since yesterday, i have sleep only 3 hours.. we work on this issue a lot !! We are the aim of an hacker team (TN_pirate & TN_scorpion). Since the latest hack the 13th January, we have invested 1000$ in security specialist and firewall equipment to prevent future attack and again.. we are attacked and this times the hackers have completely defaced the entire servers. Fortunately, we have off-site backup and we work a lot at this times to recovery all websites for tonight.

We are simply not lucky.. even the bigger web hosting company are hacked everyday like dreamhost, hostgator, etc..

When an hacker decide to kill you, is it really hard to block him, even if you are a worldwide web host.

Don't worry for your website, we make daily backup and all websites are up-to-date, only post from the day of 27th will be lost and we apologize for this.

Thank you to everyone for your understanding.

Israel Gaudette
Mindraven.com
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#248250 - 01/30/12 05:53 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Steve C Offline
enthusiast 		Registered: 05/05/06
Posts: 215
Loc: California
My site is out as I write this. So is www.mindraven.com.
_________________________
WhitneyZone -- Whitney Hikers Association
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#248251 - 01/30/12 06:03 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Ruben Offline

Registered: 12/20/03
Posts: 4424
Loc: Lutz,FL
I am sure there is a valid reason. And I don't want to get into a mindraven bashing.

But myself I have had enough.

I have been offline all afternoon. Besides a existing email issue I started on yesterday.
_________________________
Blue Man Group
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#248257 - 01/30/12 09:13 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Gizmo Online cat

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
I got this earlier:
Quote:
Mindraven Hosting

Hi,

As most of you may have noticed, we have had a few problems with security and the stability of our servers due to a recent, powerful hack.

We are working hard at Mindraven Hosting to fix everything that has been damaged by the pirate.

Our servers went down today for about 2 hours to perform an emergency security maintenance to make sure that what happened dosen't happen again.

Our servers MAY experience a few other downtimes during this next week because we will be greatly enforcing security and backup mesures.

If there are any downtimes, there should be pretty short and nobody should panic if sometimes, something is not working correctly on their website.

If your website seems to be affected by something, open up a support ticket and it will be a pleasure to assist you.

Again, we are truly sorry for what happened are actively working on solving all the problems we have.

We sincerely hope that this event didn't affect your trust in our company.

Thank you

----------
Mindraven Hosting Administration


Honestly, with issue after issue I don't see why you guys aren't demanding refunds and going elsewhere...
_________________________
Forums: UGN Security & VNC Web Design & Development
UBB.Threads: UBB.Wiki, My UBBSkins, UBB.Sitemaps
Longtime UBB Supporter, UBB Beta Tester & Resident Post-A-Holic.
UBB Modifications, Styling, Coding Services, Disaster Recovery, and more!
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#248258 - 01/30/12 09:38 PM Re: Help! All of Mindraven hacked [Re: Iann128]
cascadeclimbers Offline

member 		Registered: 06/02/04
Posts: 195
Loc: Seattle, WA
Wow this is making Dreamhosts problems minor.
_________________________
Won't you take me to Funkytown?
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#248261 - 01/31/12 03:16 AM Re: Help! All of Mindraven hacked [Re: Iann128]
Steve C Offline
enthusiast 		Registered: 05/05/06
Posts: 215
Loc: California
My site was out for 39 minutes or less, 3:23 PM to 4:02 PM Pacific Standard time (Z-8), based on web cam uploads.

I'm sticking with Mindraven so far.
_________________________
WhitneyZone -- Whitney Hikers Association
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#248302 - 02/09/12 02:00 AM Re: Help! All of Mindraven hacked [Re: Iann128]
Steve C Offline
enthusiast 		Registered: 05/05/06
Posts: 215
Loc: California
Hacked again! This time it has been down several hours. There is no response from the server when I try my site or my ftp connection.

Several other sites show:
This Site Was Hacked By
Tn-PiRaTe
TuN!S!3N H4Ck3R ...
All Muslims - Tunisia People - My Friends ..
*uck 4 : Israel <--I added the *

even gives an email: Tn-PiRaTe@HoTMaiL.Fr

If you Google "tn-pirate" dozens of hacked sites come up. He's obviously found a back door to break into many servers. Pretty danged annoying.


Edited by Steve C (02/09/12 02:12 AM)
_________________________
WhitneyZone -- Whitney Hikers Association
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#248304 - 02/09/12 05:22 AM Re: Help! All of Mindraven hacked [Re: Iann128]
Stan Offline

old hand 		Registered: 06/05/06
Posts: 709
yeah, even mindraven.com is down. Am sure it is draining on the staff there.
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#248305 - 02/09/12 06:45 AM Re: Help! All of Mindraven hacked [Re: Steve C]
VaGunTrader Offline
journeyman 		Registered: 09/02/10
Posts: 86
it was about 11pm est last night when I realized my site was down. All I ever saw was it was timing out. I never saw any evidence of it being hacked. I sent in a ticket last night and usually get a response within minutes but havent heard back.

Did anyone actually see the Tn-pirate message on their website this time?

This crap is getting old !!!
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#248307 - 02/09/12 07:57 AM Re: Help! All of Mindraven hacked [Re: Iann128]
WEBDosser Offline
stranger 		Registered: 02/04/07
Posts: 13
Loc: UK
I aint been around here for a long time.

How many of you are using this MindRaven hosting?..
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#248308 - 02/09/12 08:19 AM Re: Help! All of Mindraven hacked [Re: Iann128]
Mindraven Offline
newbie 		Registered: 12/16/11
Posts: 31
Top
#248316 - 02/09/12 12:46 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Steve C Offline
enthusiast 		Registered: 05/05/06
Posts: 215
Loc: California
iweb's blog reports:
Update 2012-02-09 12:20 EST- 90% of IP addressing and traffic on our NE datacenter (Smart Servers) are back to normal.

Mindraven.com and my site are still dead.

Edit: 9:48 AM PST: My site just reappeared, then back to "Server not found" a moment later.


Edited by Steve C (02/09/12 12:50 PM)
_________________________
WhitneyZone -- Whitney Hikers Association
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#248317 - 02/09/12 03:00 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Stan Offline

old hand 		Registered: 06/05/06
Posts: 709
i have one of my mind raven sites back up, which is really cool as it came up in time for an 11:00 interview I was doing for the www.hopetv.org

How cool is that? The only site i needed for the interview was working! www.hopechannel.ca
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#248318 - 02/09/12 04:05 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Gizmo Online cat

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
Now I'm kind of curious what kind of SLA that MindRaven guarantees... lol...
_________________________
Forums: UGN Security & VNC Web Design & Development
UBB.Threads: UBB.Wiki, My UBBSkins, UBB.Sitemaps
Longtime UBB Supporter, UBB Beta Tester & Resident Post-A-Holic.
UBB Modifications, Styling, Coding Services, Disaster Recovery, and more!
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#248319 - 02/09/12 04:08 PM Re: Help! All of Mindraven hacked [Re: Iann128]
gliderdad Offline
Registered: 06/08/06
Posts: 1466
Loc: NY
The only guarantee is saw is them stating 100% up time!! Not sure I have ever seen that service offered
Top
#248320 - 02/09/12 05:45 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Iann128 Offline

enthusiast 		Registered: 03/21/08
Posts: 234
Loc: Austin, AR
Wow mine are still down.... My dads business site is down too. May be moving this weekend......
_________________________
Ian
http://www.firstgenmc.com/ubbthreads

"Experience is a hard teacher because she gives the test first, the lesson afterwords."
Top
#248323 - 02/09/12 06:46 PM Re: Help! All of Mindraven hacked [Re: Iann128]
ahdratalk Offline
stranger 		Registered: 02/09/12
Posts: 2
Sorry. I'm a new user to this forum and did not realize that another topic had been opened on this. Anyone have an update or know what is going on? The entire MindRaven web site is down, no one answers the phone there and my site has been down all day.
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#248329 - 02/09/12 07:12 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Steve C Offline
enthusiast 		Registered: 05/05/06
Posts: 215
Loc: California
This from the iWeb blog:
Quote:
Update 09/02/2012 17:40 EST – The incident affecting our network network is now resolved. Note that a few servers are still experiencing connectivity issues...

But here 90 minutes after that post, Mindraven and all the sites managed by them (including mine) appear to still be down.
_________________________
WhitneyZone -- Whitney Hikers Association
Top
#248330 - 02/09/12 07:14 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Mike L Offline
journeyman 		Registered: 06/05/06
Posts: 88
Folks. (ahdratlk, please to not take offense. Your posting is just the proverbial "straw".)

This is NOT the place to discuss issues with your hosting company.

Please... Enough talk of troubles with your host in these forums. These forums are to discuss topics related to the product UBB Threads.

The place to bring up host troubles is on their support forums (if they have them), or through their customer support (if they have that). Seemingly, some do not.

If I have trouble with my host, I do not post about it here. I bring it up with my host. What does anyone expect this community to do for them?

Considering the issues so many are experiencing with the host in question, it is a total wonder to me that anyone is still with them. Write off the loss and move on.

I cannot tell "UBBSystems" how to moderate their forums, but I'd of been deleting these topics on sight long ago.

For me? I am waiting for the promised (or at least alluded to grin ) St.Valentine's Day Massacre beta release. cool
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#248331 - 02/09/12 07:39 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Gizmo Online cat

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
+1 to what Mike said...
_________________________
Forums: UGN Security & VNC Web Design & Development
UBB.Threads: UBB.Wiki, My UBBSkins, UBB.Sitemaps
Longtime UBB Supporter, UBB Beta Tester & Resident Post-A-Holic.
UBB Modifications, Styling, Coding Services, Disaster Recovery, and more!
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#248333 - 02/09/12 07:53 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Iann128 Offline

enthusiast 		Registered: 03/21/08
Posts: 234
Loc: Austin, AR
Well part of the problem is that Mindraven and UBB used to be the same, and there are a bunch of us here that went with Mindraven because of that. I am the one that started this post originally because I knew that others might be having the same issue and I wanted to make sure it was not just me having issues....

This is also a community of Message board owners and I think we all should be making each other aware of issues with hosts and the software.

That being said if anyone wants to delete this post, I guess go ahead...
_________________________
Ian
http://www.firstgenmc.com/ubbthreads

"Experience is a hard teacher because she gives the test first, the lesson afterwords."
Top
#248334 - 02/09/12 07:57 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Steve C Offline
enthusiast 		Registered: 05/05/06
Posts: 215
Loc: California
Mike and Gizmo:

There are a bunch of us sitting here in the dark, wondering what is going on with our servers. We cannot contact our hosting service since their site is ALSO down.

We all run UBB Threads software on our sites, so it would seem like this is the logical place to compare notes on the problem, since there is no other place to connect. I do hope that continuing this conversation in this single thread does not inconvenience the rest of the good people here.

It's not like we are spamming the entire community. Can you just ignore this one thread?

...and for that matter, I think iWeb is a pretty big hosting service, and somehow their entire DNS system was corrupted by some event. I have a hunch it is the hacker who has been causing Mindraven trouble these past several months. Who can say the hackers won't target THIS or somebody else's server in the near future. I would think some site admins might be interested in the events and experiences of the few of us here.
_________________________
WhitneyZone -- Whitney Hikers Association
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#248335 - 02/09/12 08:08 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Gizmo Online cat

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
Well, it's not so much the one thread; we've had quite a few threads about mindraven issues that end up getting locked and people referred here...

You'd think that MindRaven would take the time to get their head straight, have secondary support options, perhaps even their own site operated off of a different server in case your stuff is down they can still be contacted.

That being said, anyone have number(s) for MindRaven?
_________________________
Forums: UGN Security & VNC Web Design & Development
UBB.Threads: UBB.Wiki, My UBBSkins, UBB.Sitemaps
Longtime UBB Supporter, UBB Beta Tester & Resident Post-A-Holic.
UBB Modifications, Styling, Coding Services, Disaster Recovery, and more!
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#248337 - 02/09/12 08:31 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Steve C Offline
enthusiast 		Registered: 05/05/06
Posts: 215
Loc: California
> That being said, anyone have number(s) for MindRaven?

Iann128 does:
Originally Posted By: Iann128, Jan 13.
... But thanks to Israel I now have a cell number to contact Mindraven if this happens again.

Iann, maybe it's time to call Israel and see if you or he can post an update.
Top
#248338 - 02/09/12 08:36 PM Re: Help! All of Mindraven hacked [Re: Iann128]
Gizmo Online cat

Registered: 06/05/06
Posts: 14995
Loc: Portland, OR; USA
The admin contact for mindraven.com lists this as a number for themselves: 1.3606123160

Anyone give it a shot?
_________________________
Forums: UGN Security & VNC Web Design & Development
UBB.Threads: UBB.Wiki, My UBBSkins, UBB.Sitemaps
Longtime UBB Supporter, UBB Beta Tester & Resident Post-A-Holic.
UBB Modifications, Styling, Coding Services, Disaster Recovery, and more!
Top
#248339 - 02/09/12 08:43 PM Re: Help! All of Mindraven hacked [Re: Steve C]
Iann128 Offline

enthusiast 		Registered: 03/21/08
Posts: 234
Loc: Austin, AR
Originally Posted By: Steve C
> That being said, anyone have number(s) for MindRaven?

Iann128 does:
Originally Posted By: Iann128, Jan 13.
... But thanks to Israel I now have a cell number to contact Mindraven if this happens again.

Iann, maybe it's time to call Israel and see if you or he can post an update.


The last text I have from him at 5:15PM Central time said
Quote:
90%of domains are up, they have again problem for link 10% of domains to the network. This shoud be fixed tonight.
_________________________
Ian
http://www.firstgenmc.com/ubbthreads

"Experience is a hard teacher because she gives the test first, the lesson afterwords."
Top
#248351 - 02/11/12 07:08 AM Re: Help! All of Mindraven hacked [Re: Iann128]
Stan Offline

old hand 		Registered: 06/05/06
Posts: 709
I for one appreciate that UBBCENTRAL let this thread stand. Many of us had no where else to go to get any kind of update. Even Mindraven's email was down as the whole server farm shut down.

For reasons I have not been able to get a suitable explanation for, one of my sites that I needed up urgently for a interview on a World Wide Satellite Network came up in time for the interview.

I have the story here, if someone could give a good technical reason why this one site came up I would appreciate hearing it

The story is here.
http://clubadventist.com/forum/ubbthread...html#Post522158

The rest of the sites did not show for a number of hours.
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#248395 - 02/14/12 11:13 AM Re: Help! All of Mindraven hacked [Re: Iann128]
Mindraven Offline
newbie 		Registered: 12/16/11
Posts: 31
Mindraven will own their own server for host mindraven site. Mail server down without the possibilities to our customers to contact us will be past for soon.

ETA: 10 days.

Thank you for continuing support us. Yes is it right we have get some difficulties since the purchase of mindraven but we work hard to change that.

Official ETA for our new infrastructures : 20 days

Note: A brand new infrastructure for the mindraven hosting company coming soon.. with our own cluster system to stop downtime pending transfer and our own load balancer to split the charge between the servers. With this, a brand new hosting company will born !
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