when trying to edit my profile it shows this:

We encountered a problem. The reason reported was
Database error only visible to forum administrators

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You will need to make a change to your mysql.inc.php file in the libs directory. Line 283 you will see



Change the 0 to a 1, ftp it back up and try to edit your profile. You should now be able to see the actual error. Once you have copied the error, go back and edit the above back to 0 and ftp it back so others don't see what the error is.

mysql.inc.php file in the libs directory
where is it???

libs/mysql.inc.php (I believe) search it for "$showerror = 0;" and change the value to a 1; the error will now display for everyone who can load the forums.

are we on the same software??

i have looked at all my cp items and found no such file

You will not find it in the CP, you will need to ftp in to the libs directory to get that file.

you lost me there

If your lost at that you may need to open up a support ticket or hire someone like Gizmo, but they will need the ftp login info. How did you install the software?

i paid for the software they set it up and hosted it, i have stumbled thru the set for a week and have got most of it going, the tickets process is very slow sometime 5 to 7 days before i get any response.

Whos your host? They should have given you account info for your login.