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#257989 01/28/2016 3:03 PM
Joined: Oct 2007
Posts: 354
Likes: 8
Enthusiast
Enthusiast
Joined: Oct 2007
Posts: 354
Likes: 8
I'm running UBB 7.5.9. A moderator reported this:
Quote
I keep setting my preferences, at the bottom of the forums I moderate, to view all threads in the forum. I keep getting set back to just the last 30 days. Is this something that can be fixed (keeping it where I set it)?
I verified that this works for me (the settings survive logout), but I have administrator rights. So this appears to be some sort of permissions problem.

I can't find any settings in the CP that would control it. Is this a cookie problem?


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Joined: Jun 2006
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UBB.threads Developer
UBB.threads Developer
Joined: Jun 2006
Posts: 16,292
Likes: 116
Has the user tried a different browser (if they're using FireFox have them try using Chrome or Internet Explorer or Edge) to see if the issue is cross browser or a local issue with their browser?

Have you tried the "Become this User" function and attempt to change this setting for the user and see if it sticks?


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
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Enthusiast
Enthusiast
Joined: Oct 2007
Posts: 354
Likes: 8
No, I didn't even think of Become this user. The more I learn the less I know.


The Stovebolt Geek
https://www.stovebolt.com/ubbthreads/ubbthreads.php

Server Information
UBB.threads Version 7.7.5
Release 20201027
Server OS Linux
Server Load 0.16
Web Server Apache/2.4.6
PHP Version 7.4.33
MYSQL Version 5.7.43
Database Size 1.85 GB
Joined: Jun 2006
Posts: 16,292
Likes: 116
UBB.threads Developer
UBB.threads Developer
Joined: Jun 2006
Posts: 16,292
Likes: 116
If everything works fine when you submit the page, and the user is still having issues, it's a user error; possibly their cookies are set to expire when they close the browser, any number of potential cookie related issues (thanks to all of the new options for "privacy" shoved in just about any browser these days); if the user has to login every time they visit the site, even if they have "remember me" checked would lean towards this potential issue.


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
Do you need Forum Install or Upgrade Services?
Forums: A Gardeners Forum, Scouters World
UBB.threads: UBBWiki, UBB Styles, UBB.Sitemaps
Longtime Supporter & Resident Post-A-Holic
VNC Web Services: Code Modifications, Upgrades, Styling, Coding Services, Disaster Recovery, and more!

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