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Joined: Oct 2007
Posts: 354 Likes: 8
Enthusiast
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Enthusiast
Joined: Oct 2007
Posts: 354 Likes: 8 |
I'm running UBB 7.5.9. A moderator reported this: I keep setting my preferences, at the bottom of the forums I moderate, to view all threads in the forum. I keep getting set back to just the last 30 days. Is this something that can be fixed (keeping it where I set it)? I verified that this works for me (the settings survive logout), but I have administrator rights. So this appears to be some sort of permissions problem. I can't find any settings in the CP that would control it. Is this a cookie problem?
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Joined: Jun 2006
Posts: 16,292 Likes: 116
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Joined: Jun 2006
Posts: 16,292 Likes: 116 |
Has the user tried a different browser (if they're using FireFox have them try using Chrome or Internet Explorer or Edge) to see if the issue is cross browser or a local issue with their browser?
Have you tried the "Become this User" function and attempt to change this setting for the user and see if it sticks?
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Joined: Oct 2007
Posts: 354 Likes: 8
Enthusiast
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Enthusiast
Joined: Oct 2007
Posts: 354 Likes: 8 |
No, I didn't even think of Become this user. The more I learn the less I know.
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Joined: Jun 2006
Posts: 16,292 Likes: 116
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Joined: Jun 2006
Posts: 16,292 Likes: 116 |
If everything works fine when you submit the page, and the user is still having issues, it's a user error; possibly their cookies are set to expire when they close the browser, any number of potential cookie related issues (thanks to all of the new options for "privacy" shoved in just about any browser these days); if the user has to login every time they visit the site, even if they have "remember me" checked would lean towards this potential issue.
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0 members (),
396
guests, and
110
robots. |
Key:
Admin,
Global Mod,
Mod
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