I've followed the instructions on this page and cannot get a trial install to work:

http://www.infopop.com/support/ubbthreads/UBBThreads_Unix_install.html

We've been using classic for some time and want to upgrade but the install documentation seems to be lacking.

In browsing through the PHP files I've seen variables that seem as though they need to be set, but there is no mention of them in the install docs.

We have mysql and PHP installed and they seem to be working fine, but when I run the install script:

http://herballure.com/ubbthreads/install.php

it fails on step 2 when connecting to the database.

The field values are:
Database Server: ***
Database Name: ***
Database User: ***
Database Password: ***

I've searched and cannot find any more detailed help on the infopop website.

Can anyone help???

Thanks.

[This message was edited by Brett Harris on January 08, 2003 at 03:45 PM.]

Looks like you are having a problem connecting to the database. I am not sure of the steps you followed but...

The script does not create the DB, you need to do that manualy as well as setting the password for it. Also make sure the user of the database is properly setup.

It also looks like you database server name is set to something then localhost.

Connecting to server FAILED
Connecting to database FAILED


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Yeah, specifically what errors are you getting? That might help pin it down a bit.

<img border="0" title="" alt="[Smile]" src="images/icons/smile.gif" />

Josh
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</font><blockquote><font size="1" face="">quote:</font><hr /><font size="" face="">Originally posted by JoshPet:
Yeah, specifically what errors are you getting? That might help pin it down a bit.

<img border="0" title="" alt="[Smile]" src="images/icons/smile.gif" />

Josh
</font><hr /></blockquote><font size="" face="">Psst... Look at the last 2 lines of my post <img border="0" title="" alt="[Wink]" src="images/icons/wink.gif" />

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I assumed you got that because I figured ubb/ubbpass probably weren't the real username and password for the database. But maybe you are right. <img border="0" title="" alt="[Eek!]" src="images/icons/shocked.gif" />

If so, when they get up and running, they should come up with something more complicated than that. <img border="0" title="" alt="[Wink]" src="images/icons/wink.gif" />

Josh
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Thanks for the response.

I have installed mysql and used it as localhost and it seems to be working fine.

PHP is also installed.

I've also followed the setup instructions for UBBT. I'm at the step where I run the install.php script. Step 3 of this test fails.

It indicates an error connecting to the server AND connecting to the database.

A previous post said that I need to setup the database tables manually but I didn't see anything about that in the setup instructions. If this is true, what are the table names and structures?

Any other ideas?

If you wish, see the mysql password and server info in my previous post and try it yourself at this address:

http://herballure.com/ubbthreads/install.php

We really want to get our forum up and running.

Thanks for your help.

p.s. - We'll definitly change the sql username and password when we do the final install. We're just trying to evaluate UBBT Trial at the moment to make sure it suits our needs.

We purchased and have been using classic for some time and want to upgrade.

The database name can be anything you want, to keep it simple go to your MySQL manager and create a database called ubbthreads. Then create a user account with a password (use whatever name and password you want). After doing that, grant permission (or assign) the user to the database you just created called ubbthreads.

After doing the above, you'll then be able to go to the UBB.threads installation script and begin. By the way, the threads installation will automatically generate the necessary tables and structures, you just have to create the shell database and a user account tied to the shell database.

Doug
Moderator: Community Management
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Tried it....

he's right. Definitely can't connect to the database server. Are you sure about 'localhost'?

Is this your server? If not, check with your host to verify those settings.

Josh
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OK...

We seem to be making progress. Got SQL working and the tables made.

Now, when I go to the newuser.php script, I get this:

Warning: Failed opening '/ubbt.inc.php' for inclusion (include_path='.:/usr/local/lib/php') in /web/servers/herballure/ubbthreads/main.inc.php on line 13

Fatal error: Call to undefined function: getmicrotime() in /web/servers/herballure/ubbthreads/main.inc.php on line 16

What should I do from here?

Open the main.inc.php file and make sure the paths to your threads install are correct.

Those are server paths and NOT urls.

I suspect those are either blank or incorrect. <img border="0" title="" alt="[Smile]" src="images/icons/smile.gif" />

Josh
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OK...

I set $thispath and $configdir to the full path, which is:

/web/servers/herballure/ubbthreads

Now I get:

Warning: Failed opening '/web/servers/herballure/ubbthreads/templates/default/tbopen.tmpl' for inclusion (include_path='.:/usr/local/lib/php') in /web/servers/herballure/ubbthreads/ubbt.inc.php on line 1534

Warning: Failed opening '/web/servers/herballure/ubbthreads/templates/default/tbclose.tmpl' for inclusion (include_path='.:/usr/local/lib/php') in /web/servers/herballure/ubbthreads/ubbt.inc.php on line 1535

Warning: Failed opening '/web/servers/herballure/ubbthreads/templates/default/ubbt_header.tmpl' for inclusion (include_path='.:/usr/local/lib/php') in /web/servers/herballure/ubbthreads/ubbt.inc.php on line 314

UBB.threads ™ Infopop Corporation.



Warning: Failed opening '/web/servers/herballure/ubbthreads/templates/default/tbopen.tmpl' for inclusion (include_path='.:/usr/local/lib/php') in /web/servers/herballure/ubbthreads/ubbt.inc.php on line 1534

Warning: Failed opening '/web/servers/herballure/ubbthreads/templates/default/tbclose.tmpl' for inclusion (include_path='.:/usr/local/lib/php') in /web/servers/herballure/ubbthreads/ubbt.inc.php on line 1535

Warning: Failed opening '/web/servers/herballure/ubbthreads/templates/default/ubbt_unregisterednav.tmpl' for inclusion (include_path='.:/usr/local/lib/php') in /web/servers/herballure/ubbthreads/ubbt.inc.php on line 379

Warning: Failed opening '/web/servers/herballure/ubbthreads/templates/default/ubbt_notright.tmpl' for inclusion (include_path='.:/usr/local/lib/php') in /web/servers/herballure/ubbthreads/ubbt.inc.php on line 515

Warning: Failed opening '/web/servers/herballure/ubbthreads/templates/default/tbopen.tmpl' for inclusion (include_path='.:/usr/local/lib/php') in /web/servers/herballure/ubbthreads/ubbt.inc.php on line 1534

Warning: Failed opening '/web/servers/herballure/ubbthreads/templates/default/tbclose.tmpl' for inclusion (include_path='.:/usr/local/lib/php') in /web/servers/herballure/ubbthreads/ubbt.inc.php on line 1535


This file:

/web/servers/herballure/ubbthreads/templates/default/tbopen.tmpl

-rw-rw-rw- 1 www designer 103 Dec 31 22:05 tbclose.tmpl
-rw-rw-rw- 1 www designer 308 Dec 31 22:05 tbopen.tmpl
-rw-rw-rw- 1 www designer 389 Dec 31 22:05 togglesub.tmpl

exists and has permissions set to 666 as the instructions say.

Now where? Thanks again.

if you use 64.57.206.164 for the Database server field and leave the password blank it connects ok to the server <img border="0" title="" alt="[Smile]" src="images/icons/smile.gif" /> so localhost is not correct and you will have to use the IP above.

However ubbpass is not the password either as it fails with it.

HTH

Regards
Clint

I've determined that we've obviously got a permission problem because I changed all permissions in the ubbthreads directory to 777 recursivly and it now seems to be working.

I certianly won't leave it this way. I just wanted to see if that was the problem.

Thanks for all your previous help.

Yeah, 777 should fix it. The errors look like it's not being able to read the templates.

Make sure the permissions on the files and directories are correct. Try 777 if necessary.

Josh
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Also when setting permissions remember the physical directory's permissions are different then that of the files within that directory.

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