There are two payment options; Cash/Check & PayPal account. And there is a manual option, where you manually enter their subscription information.
If you have PayPal enabled, the user can choose to pay by:
IF THEY USE A PAYPAL ACCOUNT:
a) PayPal balance using one of their attached bank accounts or credit card accounts, or by entering their credit/debit card information.
or
IF THEY DO NOT WANT TO USE A PAYPAL ACCOUNT:
b) By entering their credit/debit card information. This is called "PayPal Guest Checkout."
See attached screenshots
I just confirmed that both options are available for me. I am in the USA. Maybe there is an issue in your country?
Maybe PayPal is being more strict with that particular user / IP address group / country. I don't know. But I am not having a problem with this feature at all. Either way, this a PayPal issue with your user and their choice of payment.
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edit:
BOTH OPTIONS:
![[Linked Image]](https://www.ubbcentral.com/forums/ubbthreads.php/ubb/download/Number/2510/filename/20170811_23-20-43.PNG)
PAYING WITHOUT A PAYPAL ACCOUNT:
![[Linked Image]](https://www.ubbcentral.com/forums/ubbthreads.php/ubb/download/Number/2507/filename/20170811_23-13-23.PNG)