I just want to note that as someone unfamiliar with your products, it took me a while to figure out that
UBB.threads and ubb.classic are old versions of the same product. When looking for support, the first two categories are "UBB.classic Support" and "
UBB.threads Support". Ever think of calling your UBB.x support forum "UBB.x Support"? I read "Infopop Web Hosting" and thought, I don't have a web hosting question, I have a UBB.x question, and I ignored the rest of it.