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#85357 - 01/31/02 11:30 AM Live help not working
Anonymous
Unregistered
Tried the live help, all I get is waiting time and then an error message poping up, after which it just stays as boring as it was before...

- Kayjey -
www.fiatcoupe.net
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#85358 - 01/31/02 11:41 AM Re: Live help not working
Anonymous
Unregistered
Hi Kayjey -- I'll check this out. It may be someone else on the line right then.

Michael Farris
OpenTopic™ Product Manager
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#85359 - 01/31/02 11:44 AM Re: Live help not working
Anonymous
Unregistered
I'm working on LiveHelp right now and I don't see any chats pending... Could you try again?

Kristi Miller
Infopop Customer Support
Get Customer Support Here
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#85360 - 01/31/02 12:07 PM Re: Live help not working
Anonymous
Unregistered
Trying right now...

- Kayjey -
www.fiatcoupe.net
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#85361 - 01/31/02 12:10 PM Re: Live help not working
Anonymous
Unregistered
Error message (translated from Dutch)

Line 302
Character 2
Property or method not supported by this object
code:
url http://server.iad.liveperson.net/hc/4644.../ubb/index.html

- Kayjey -
www.fiatcoupe.net
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#85362 - 01/31/02 12:26 PM Re: Live help not working
Anonymous
Unregistered
What browser are you using?

Jacob Tovés
Customer Support Lead
Infopop Corporation
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#85363 - 01/31/02 12:33 PM Re: Live help not working
Anonymous
Unregistered
Hmm... I'm getting a few chats where there are no response... Perhaps this is you and you're not seeing me pick up?

Kristi Miller
Infopop Customer Support
Get Customer Support Here
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#85364 - 01/31/02 01:29 PM Re: Live help not working
Anonymous
Unregistered
browser IE 5.50.4131.0600 on Win98SE

I suspect I get the error at the moment when you pick up.

- Kayjey -
www.fiatcoupe.net
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#85365 - 02/18/02 12:39 PM Re: Live help not working
Anonymous
Unregistered
still not working...

- Kayjey -
www.fiatcoupe.net
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#85366 - 02/18/02 12:44 PM Re: Live help not working
Anonymous
Unregistered
Hmm... Was that just you? I got like 5 or 6 requests from the same IP, but when I answered them, there was no reply...

Kristi Miller
Infopop Customer Support
Get Customer Support Here
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