Your satisfaction is guaranteed, we are committed to offering the very best products and support. If you have an issue with any purchase just let us know and we will make it right. All items are NEW and unused unless specificly stated, however some items may be removed from original or bulk packaging for shipping purposes. In the event that an item is defective or you received the wrong item, contact us via MESSAGES or by phone [phone removed by ]. We will be happy to resolve any problem as quickly as possible.
All items listed as "Free Shipping" will be shipped via the carrier of our choosing. All item will be shipped to your verified Paypal or address ONLY, we are not allowed to ship to a custom address different than what appears on your account. If you are buying as a gift or need to ship elsewhere Please call us @ [phone removed by ] BEFORE PURCHASING. APO, HI, or AK orders a surcharge may apply depending on the shipping method, typically larger items that may ship via UPS in the states must ship via USPS to these areas, which sometimes cost more, in any event we will communicate and let you know. For "calculated shipping" items, the carrier listed is most likely the one we will use, however we reserve the right to choose an alternate carrier as needed. If an item MUST ship via a specific carrier PLEASE LET US KNOW.
Returns or exchanges are accepted on most UNUSED items within 14 days of receipt. Shipping costs will not be refunded, Items listed as "Free Shipping" still have a shipping cost factored into the price and this amount will be deducted from any refund exchange. In the event that a product is damaged or defective we will replace or refund the item in full. Unfortunately, we are not able to accept returns on any food item.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to offerding/buying.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.
If you have any questions about this item, please feel free to message us through . You may also call us at [phone removed by ] (Office hours are 8am-4:30pm Mountain Time, Monday-Friday). Our friendly and knowledgeable staff will be happy to help in any way possible.
