D388M F645J Dell PowerEdge R310 R410 NX300 CPU Heatsink ship same day on all orders placed M-F excluding holidays business hours are 9am to 5pm central. All items will be shipped via FedEx and or USPS, tracking will be provided same day of order. Items can be traced every step of the way from our warehouse to your hands. We only offer free shipping to the lower 48 states if you are outside of the area please contact us for a shipping quote, or use the shipping calculator under the shipping tab.RETURNSWe offer a 30 day warranty on all product we sell, if you are not satisfied with your purchase please contact us for an RMA. Returned products can be returned for exchange or money back, shipping will be paid by the buyer for all returns. Any good un-used returns will have a 20% restock fee. All parts returned will undergo testing, if the part test bad a full refund will be given, if the part test good a refund minus 20% of purchase price will be refunded.